VeriFone 3350 manual VeriFone Service and Support

O3350 IG 19496 Book.book Page 29 Wednesday, April 5, 2000 10:30 PM

Omni 3350 Installation Guide

Printer Paper is Jammed in the Feed Mechanism

Warning: Poor-quality paper may jam the printer. For high- quality VeriFone paper, refer to the “Accessories and Documentation” section.

1.Remove the paper roll cover. Then, lift up the small red lever located on the paper roll cradle’s right side until it snaps “up.” (Figure 7). The paper can now move freely through the paper feed mechanism.

2.Carefully cut the damaged paper from the paper roll and clear the remaining paper from the feed mechanism.

3.Lower the paper release lever until it snaps “down.”

4.Re-install the roll of printer paper. If the problem persists, it may be due to poor paper quality. Install a new roll of higher-quality paper.

VeriFone Service and Support

For Omni 3350 terminal problems, contact your local

VeriFone representative or service provider.

For Omni 3350 product service and repair information:

•(USA) VeriFone Service and Support Group, 1-800-834- 9133, Monday - Friday, 8 A.M. - 7 P.M., EST

•(International) Contact your VeriFone representative

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