VeriFone TRANZ 460 manual Documentation, Part Numbers, Problem Solution

Page 75

Appendix B. PINpad 101 Device

Problem	Solution
Display Panel does not work	1.	Check all your cable connections.
	2.	Check your terminal’s AC outlet to be sure
		it’s supplying sufficient power; substitute
		the terminal’s power pack with another
		power pack.
	3.	Your application program might not be
		loaded correctly; download the application
		program and try again.
	4.	Run display reliability test as described
		in the PINpad 101 Reference and Pro-
		grammer’s Manual, Part Number 10420.
	If the problem persists, phone the VeriFone
	MRA desk.
Keypad does not respond	1.	Check your display panel. If the wrong
		characters are displayed or nothing at all,
		refer to the solutions for previous problem.
	2.	Run manual keypad diagnostic as
		described in the PINpad 101 Reference
		and Programmer’s Manual.

If the problem persists, phone the VeriFone

MRA desk.

Documentation

PINpad 101 Reference and Programmer’s Manual, Part Number 10420,

Revision C.

Part Numbers

Unit	Part Number

PINpad 101 Device	P003-106-02

TRANZ 460 Terminal

B - 7

Image 75

Contents

Tranz Page Table of Contents General Programming Programming the Terminal for UseStandard Key Operations Appendix B. PINpad 101 Device Accessories Appendix A. Tranz 460 Integral PrinterStandard Key Operations cont’d Terminal FunctionsAppendix B. PINpad 101 Device cont’d Appendix C. PINpad 201 DeviceAppendix F. TRANZport Glossary Index Appendix F. TRANZport 232 cont’dPage Unique Features IntroductionSoftware Version Integral Printer PINpad DevicesFDC Retail/Debit Purchasing Card Reference Manual Features and Transactions Summary New FeaturesExisting Features FDC Retail/Debit Purchasing Card Reference Manual Key Sequence Explanation Key Key Name ExplanationFDC Retail/Debit Purchasing Card Reference Manual Unpacking Tranz 460 TerminalTranz 460 Components Loading/Unloading a Ribbon Cassette in the PrinterSingle Terminal Configuration InstallationTRANZport 232 Data Connections Power ConnectionsTelephone Connection Multi-Lane Configuration11. Loading the Printer with Paper Tranz 460 Terminal Loading the Printer with Paper12. Tranz 460 Display Panel Hardware FeaturesMaintenance Cleaning Returning Tranz 460 Terminal For ServiceOverlay Printer Does Not Work TroubleshootingTranz 460 Terminal Peripheral Devices Terminal SpecificationsAccessories Part Number DescriptionLanguages ProgrammingRecall WHAT? Entering the General Programming ModeEnter Password General ProgrammingSetting the Calendar/Clock Emptying a Field Entering Alphanumeric CharactersDesired Character Keys to Press Press the 2 key Unit Receive Copying or Downloading Data to Another TerminalFraud Control Programming Unit SendEliminating Programing Error Password ProtectionField Entry Character Position Transaction Programming the Terminal for Use Host InformationDisplayResponse Account Range Tables To generate reports by card type Security Setup Options Setup Update PasswordPREDIAL? Y/N PREPRINT? Y/NAuto REPORT? Y/N Auto INSERT? Y/NPrinter/PINpad Device Type Sale Type DescriptionChange Idle Prompt Clear Batch Card TypeMemory Map of Important Locations FDC Retail/Debit Purchasing Card Reference Manual CREDIT=0 DEBIT=1 Sale Enter PasswordStandard Key Operations Credit SaleDesc Code Operator IDTAX Amount Retail TermsPINpad Display Device Response Debit SaleThank YOU Credit ReturnProcessing Operator ID Expiry Date MmyyDebit Return Auth Only Depending on options selected in Setup Void TKT only Enter Password Ticket OnlyEnter Auth Code Deposit Inquiry Inquiry Enter PasswordClose Batch Terminal Functions Item ReviewREV END of Batch Oper a IiiiiiiiAaaaaaaa Totals ReviewTotals CARD=1 OP=2Must Clear Batch Demo Y/NTotals CARD=1 OP=2 Print OptionsDetail Enter Card Type Sort by ID? Y/NPrinter prints the selected option Tranz 460 Accessories FDC Retail/Debit Purchasing Card Reference Manual Specifications Appendix A. Tranz 460 Integral PrinterPaper Detect Figure A-1. Sample Sale Receipt Tranz 460 Terminal Figure A-2. Sample Detail Report Tranz 460 Terminal Figure A-3. Sample Totals Report Tranz 460 Terminal Figure A-4. Sample Operator Totals Report Tranz 460 Terminal Figure A-5. Sample Batch Closed Header Tranz 460 Terminal Appendix B. PINpad 101 Device IntroductionPINpad Device Components Figure B-2. PINpad 101 Device Keypad Selecting a Location for the PINpad Device Connecting the PINpad Device to the Terminal Cable Part Numbers Description PINpad 101 Device MountingUsing the Keypad PINpad Device StartupIdle Prompt Returning the PINpad Device Troubleshooting Unit Part Number PINpad 101 Device P003-106-02 Problem SolutionDocumentation Part NumbersFDC Retail/Debit Purchasing Card Reference Manual PINpad 201 Device Components Appendix C. PINpad 201 DevicePINpad Device PINpad 201 Device Mounting Cable Part NumbersCable Routing Channels GHI Using the CardreaderProblemSolution Maintenance and Keypad DiagnosticsYour terminal’s application might not be Approved nnnnnn Appendix D. Prompts and Error MessagesBatch is Full Call Center CARD=1 OP=2 Bankcard AddressCurrently no Appendix D. Prompts and Error MessagesFDC Retail/Debit Purchasing Card Reference Manual Enter Setup Code Operator ID Appendix D. Prompts and Error Messages FDC Retail/Debit Purchasing Card Reference Manual =PP101 2=PP201 TAX RateFDC Retail/Debit Purchasing Card Reference Manual Codes Description Legal Character Set Appendix E. Zontalk Download ParametersData Type Codes Location Information to EnterMemory Locations Type Contents Description Location No. Chars CommentsAppendix E. Zontalk 2000 Download Parameters Position Transaction Position Option FDC Retail/Debit Purchasing Card Reference Manual Appendix F. TRANZport Figure F-1. TRANZport 232 Front and Rear Views Figure F-2. TRANZport 232 and Data Connections DTR switch upTerminal Input Port 9-pin D-sub male connector Port ConfigurationsOutput Port 8-pin DIN connector TRANZport 232 Kit Part NoDCD RTS CTS FDC Retail/Debit Purchasing Card Reference Manual Glossary Control Glossary FDC Retail/Debit Purchasing Card Reference Manual Glossary FDC Retail/Debit Purchasing Card Reference Manual Glossary FDC Retail/Debit Purchasing Card Reference Manual Index PIN Pad 201 device Programing Error6-3 Index