Viking 56K manual Modem Driver & Firmware Upgrades

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VIKING COMPONENTS 56K EXTERNAL MODEM USER’S GUIDE

7 Modem Driver & Firmware Upgrades

Your Viking External modem can be upgraded by updating its drivers and through firmware upgrades. These upgrades can be downloaded from Viking Components Web page at:

http://www.vikingcomponents.com

Once you have reached Viking’s Web site, select “Support.” Then select “Software” and finally select “Viking Components External Modems.” Scroll down to your modem and select the file you wish to upgrade your modem with.

Note: If you unfamiliar with driver updates and firmware upgrades, it is recom- mended to contact our Technical Support Department before starting these pro- cedures. If the modem is upgraded incorrectly, it can be damaged. For informa- tion on contact Technical Support, please proceed to Chapter 8, page 39.

38Chapter 7

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Contents Viking 56K External Modem Table of Contents Introduction Data ModemBefore You Install System RequirementsPhone Line Requirements Communications Software requirementsInstallation Hardware InstallationHardware Installation Turn on your computer and any attached devices Software Installation Mac OS 7.5.3 or LaterYour driver installation is now complete MacComCenter Communication Software Your MacComCenter software installation is now complete Remote Access/Mac PPP Setup Free PPP SetupWindows 95 Software Windows 98 Software Windows 98 Software Your installation is now complete Windows NT Windows NT Windows NT Windows NT Your installation is now complete Using Data and Fax Communication Software Changing the modem Initialization StringTechnical Notes Status Light DefinitionsIdentifying COM Port Settings Windows 95 & 98 COM Ports and IRQ SettingsChanging the IRQ Settings Chapter Problem Solution GeneralATL0 Mac OS 7.5.3 or Later Connection Scripts Mac OS 7.6 or LaterBasic AT Command Set Basic AT CommandsGuidelines Error Detected, No Answer Disable guard tone Initiate local analog loopback +MS ECC Commands MNP 10 CommandsClass Commands Caller ID CommandsFax Class +FET=N Modem Driver & Firmware Upgrades Contacting Technical Support Viking Components Technical Support Phone NumberCommunication Regulations Industry Canada IC NoticePart 68 Requirements Part 68 Requirements Warranty & Disclaimers Year Warranty