Panasonic CF-W4 Series manual Dealing with Problems Summary, ‹Problems with Passwords and Messages

Page 46

Dealing with Problems (Summary)

‹Problems with Starting Up, Shutting Down, and Standby and Hibernation Mode

The computer does not power off (Windows does not shut down)

zIf a peripheral is connected, disconnect it, and then shut down.

If it is possible to shut down when the peripheral is disconnected, then there may be a problem with the peripheral. Consult the peripheral manufacturer.

zAlso check the items in "No response". (Î page 48)

zIf it is no longer possible to shut down Windows after installing application software, click [start] - [Control Panel] - [Add or Remove Programs], and remove the installed application.

If it is possible to shut down when the application is removed, then consult the application software manufacturer.

zCheck a disk error using the following procedure:

AClick [start] - [My Computer], right-click [Local Disk(C:)] and click [Properties].

BClick [Tools] - [Check Now].

CIn [Check disk options], add the checkmark for [Automatically fix file system errors] and [Scan for and attempt recovery of bad sec- tors], and click [Start].

The time taken to check the disk depends on the settings in

[Check disk options].

If the disk check does not solve the problem, perform the reinstalla- tion procedure and return the hard disk to its condition at the time of purchase. (Î page 50)

Troubleshooting

‹Problems with Passwords and Messages

Even after entering the password,

z The computer may be in “ten-key” mode.

[Type your password] is displayed

If

lights up, press the

 

 

key to disable the ten-key mode, and then

NumLk

again

input (Î page 15).

 

z The computer may be in Caps Lock mode.

 

If

lights up, press the

 

key to disable the Caps Lock mode,

 

Caps Lock

 

and then input (Î page 15).

[Enter Password] is displayed

z Input your Supervisor Password or User Password. If you have forgotten it,

 

contact your technical support office.

When resuming from the standby or

z Even when a password has been set in the [Security] menu of the Setup

hibernation mode, [Enter Password]

Utility, and [Password on boot] is set to [Enable], [Enter Password] does not

does not appear

appear when the computer resumes from the standby or hibernation mode.

 

Set the Windows password with the following procedure, and make input of

 

the Windows password required.

 

 

A Click the account to change in [start] - [Control Panel] - [User

 

 

Accounts] and set the password.

 

 

B Add the checkmark for [Prompt for password when computer

 

 

resumes from standby] in [Control Panel] - [Performance and

 

 

Maintenance] - [Power Options] - [Advanced].

When the administrator password is

z Check whether you have created a password reset disk.

forgotten

If you have:

 

 

A message is displayed when you fail to correctly enter the password.

 

 

Follow the message's instructions and set the password again.

 

If you have not:

 

 

Perform the reinstallation procedure and return the hard disk to its condi-

 

 

tion at the time of purchase, then set up Windows and reset the pass-

 

 

word.

Windows does not start up and num-

z This is a system startup error. Refer to "List of Error Codes" (Î page 43)

bers or messages appear

z If “Remove disks or other media. Press any key to restart” is displayed:

 

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Contents Personal Computer Model No. CF-W4 Series Introduction Copyright Disclaimer TrademarksRead Me First For U.S.AFor Canada Read Me FirstIndustry Canada IC Notice for modem Industry Canada Lithium Battery DVD-ROM & CD-R/RW Drive CautionDeclaration of Conformity DoC For EuropeCompliance Notice CE Mark ‹Usage Precautions‹Handling Do not turn the volume up to loud when using headphones Clean the DC plug of dust and other debris regularlyHold the plug when unplugging the AC cord Do not pull or insert the DC plug if your hands are wetPrecautions Battery Pack ‹When closing the disk cover Usage Precautions / About NotationsUsage Precautions About NotationsManual Types and Contents How to Use this ManualHow to Use the Onscreen Manual Names and Functions of Parts Names and Functions of Parts Confirm the Status Using the LEDs Indicators Indicator Name/StatusConfirm the inclusion of all parts Turn the computer over and insert the battery packFirst-time Operation Read the Limited USE License Agreement ÎTurn your computer on Connect your computer to a power outletOpen the display Handling the AC adaptorSetup Windows First-time OperationCreate User Accounts to recognize this computers user ‹This concludes the first-time use operation guidelines About the Icon EnlargerPassword Reset Function Screen DisplayRoles of Icons on the Notification Area Log-on to Windows Starting Up/Shutting DownStarting Up Select your application‹When you leave the computer or interrupt your work Shutting Down power off your computer‹To shut down using the keyboard Starting Up/Shutting DownUsing the Touch Pad ‹When the cursor doesn’t move the way you want it toUsing the Fn Key Inserting / Removing the RAM Module Power off your computer. ÎExpanding Memory ‹InsertingExpanding Memory Put the cover and battery pack back in place‹Removing Setup Utility Running the Setup UtilityHow to use the screen Setup UtilityKey Operations Information Menu Main MenuAdvanced Menu Security MenuBoot Menu Boot Menu Exit MenuUsage Environment Usage/Handling/MaintenanceMaintenance HandlingUsage/Handling/Maintenance Enable/Disable Wireless LAN Standard IEEE802.11a Turning on/off the Wireless LAN PowerTo enable IEEE802.11a Windows ‹Use Fast User SwitchingWindows/Antivirus Protection Change the Way Users Log on or offWindows Security Center Security Center/Antivirus ProtectionIf the message Your computer might be at risk is displayed Pop-up Blocker Windows UpdateWindows/Antivirus Protection Computer Viruses‹While the DVD-ROM & CD-R/RW drive is being accessed Using CD/DVD‹Before using the drive ‹Internal DVD-ROM & CD-R/RW drive connection inter- faceInternal Hard Disk When Using Peripheral DevicesWhen Changing Hard Disk Partitions To Protect DataList of Error Codes Dealing with Problems Summary TroubleshootingMay not cause the processing speed to increase Dealing with Problems Summary ‹Problems with Passwords and Messages‹Problems with Display Enter Space Esc‹Problems with Operation during Use Shift Esc‹Reinstalling B’s Recorder/B’s CLiP ‹Problems with Battery‹Problems with Onscreen Reference Manual ‹Problems with Expanding MemoryReinstalling Software Before ReinstallationChange the settings in the Setup Utility ReinstallingConnect the AC adaptor Reinstalling Software If you can connect to the Internet, perform Windows Update Return the Setup Utility settings to their default values‹Changing the drive letter Limited USE License Agreement About Intel software productsLicense Contrat de licence dusage limitéTermes, clauses et conditions Before Using a Hard Disk Backup Function Hard Disk Backup Function‹Precautions Create a Backup Area Hard Disk Backup Function Backing Up and Restoring DataTo disable the hard disk backup function Before Erasing Data ‹Preparing When Disposing of This ComputerHard Disk Data Erase Utility ‹Confirm the followingsImportant Information Specifications Main SpecificationsPre-installed Software*24 Specifications Index Memo Page SS0905-0