Panasonic CF-W4 Series manual Dealing with Problems Summary, Troubleshooting

Page 44

Dealing with Problems (Summary)

Troubleshooting

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic technical support office. You can use the PC Information Viewer to check the computer’s usage status. (Î “Dealing with Problems” in onscreen Reference Manual)

‹Problems with Starting Up, Shutting Down, and Standby and Hibernation Mode

The computer does not power on/

z Check that the AC adaptor or a fully-charged battery pack is correctly con-

The battery indicator is not lit

nected.

 

z Reconnect the AC adaptor or battery pack.

 

z Check that the battery pack latch (the manually operated latch for locking or

 

unlocking) is in the locked position ( ), and is firmly locked in position.

 

z If an additional RAM module has been inserted, remove the RAM module

 

and turn on the computer again. If the computer turns on when the RAM

 

module is removed, there may be a problem with the RAM module.

 

• Power off your computer, check that the RAM module is the recom-

 

mended module, and insert it correctly.

 

• Confirm the specifications for the RAM module.

 

For details regarding the RAM module, refer to "Expanding Memory"

 

(Î page 27) or "Specifications" (Î page 62).

The computer does not start up

z If there is a peripheral connected, remove the peripheral.

 

• If there are USB devices connected, set [Legacy USB Support] to [Dis-

 

able] in the [Advanced] menu of the Setup Utility.

 

• If the computer starts when the peripheral is removed, there may be a

 

problem with the peripheral. Consult the peripheral manufacturer.

 

z Using the following procedure, start up in Safe Mode, and check the error

 

details.

 

A Turn on the computer, and when the [Panasonic] boot screen

 

disappears (after entering the password*1 if one is set) hold

 

down the F8 key.

 

B Release the key when the Windows Advanced Options Menu

 

appears, and with the

Ï

key or the Ð key, select [Safe Mode],

 

then press the Enter key.

 

Follow the onscreen instructions.

 

*1 Supervisor Password or User Password set with the Setup Utility

 

z When the power indicator is lit, after sliding the power switch for at least

 

four seconds to turn off, turn on again.

 

z Restore the Setup Utility's settings to their default values.

 

z If an additional RAM module has been inserted, remove the RAM module

 

and turn on the computer again. Refer to item 4 in "The computer does not

 

power on/The battery indicator is not lit" above.

There is a beep sound, and either

z If "Extended RAM Module Failed" appears, the RAM module is not correctly

"Extended RAM Module Failed" or

inserted. Turn off the computer, check that the RAM module is a recom-

"Standard RAM Failed" appears

mended module, then insert it correctly.

 

z If "Standard RAM Failed" appears, contact your technical support office.

Cannot log on to Windows with the

z Since the Windows user name and password are not set correctly on the

SD memory card

SD memory card, log on from the SD memory card is not possible.

 

Enter the Windows user name and password without using the SD memory

 

card.

 

After logging on to Windows, set the same user name and the password on

 

the SD memory card and Windows, using the following operation:

 

• Change the setting of the SD memory card side by [SD Card Setup]

 

For how to make the change, refer to "SD Memory Card Security Function"

 

(Î "SD Memory Card Security Function" in onscreen Reference Manual).

[Executing Battery Recalibration]

z When Windows is shut down during the Battery Recalibration procedure, if

screen is displayed

you select [Cancel] in the [End Program] screen, Windows shutdown is

 

aborted. In this case, Battery Recalibration will begin the next time the com-

 

puter is started. To start up Windows, turn off the computer by sliding the

 

power switch, and then turn it back on again.

 

 

 

 

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Contents Personal Computer Model No. CF-W4 Series Introduction Copyright Disclaimer TrademarksRead Me First For U.S.AIndustry Canada IC Notice for modem Read Me FirstFor Canada Industry Canada Lithium Battery DVD-ROM & CD-R/RW Drive CautionCompliance Notice CE Mark For EuropeDeclaration of Conformity DoC ‹Handling Precautions‹Usage Clean the DC plug of dust and other debris regularly Hold the plug when unplugging the AC cordDo not turn the volume up to loud when using headphones Do not pull or insert the DC plug if your hands are wetPrecautions Battery Pack Usage Precautions / About Notations Usage Precautions‹When closing the disk cover About NotationsHow to Use the Onscreen Manual How to Use this ManualManual Types and Contents Names and Functions of Parts Names and Functions of Parts Confirm the Status Using the LEDs Indicators Indicator Name/StatusTurn the computer over and insert the battery pack First-time OperationConfirm the inclusion of all parts Read the Limited USE License Agreement ÎConnect your computer to a power outlet Open the displayTurn your computer on Handling the AC adaptorSetup Windows First-time OperationCreate User Accounts to recognize this computers user ‹This concludes the first-time use operation guidelines About the Icon EnlargerPassword Reset Function Screen DisplayRoles of Icons on the Notification Area Starting Up/Shutting Down Starting UpLog-on to Windows Select your applicationShutting Down power off your computer ‹To shut down using the keyboard‹When you leave the computer or interrupt your work Starting Up/Shutting DownUsing the Touch Pad ‹When the cursor doesn’t move the way you want it toUsing the Fn Key Power off your computer. Î Expanding MemoryInserting / Removing the RAM Module ‹Inserting‹Removing Put the cover and battery pack back in placeExpanding Memory Setup Utility Running the Setup UtilityKey Operations Setup UtilityHow to use the screen Information Menu Main MenuAdvanced Menu Security MenuBoot Menu Boot Menu Exit MenuUsage/Handling/Maintenance MaintenanceUsage Environment HandlingUsage/Handling/Maintenance To enable IEEE802.11a Turning on/off the Wireless LAN PowerEnable/Disable Wireless LAN Standard IEEE802.11a ‹Use Fast User Switching Windows/Antivirus ProtectionWindows Change the Way Users Log on or offIf the message Your computer might be at risk is displayed Security Center/Antivirus ProtectionWindows Security Center Windows Update Windows/Antivirus ProtectionPop-up Blocker Computer VirusesUsing CD/DVD ‹Before using the drive‹While the DVD-ROM & CD-R/RW drive is being accessed ‹Internal DVD-ROM & CD-R/RW drive connection inter- faceWhen Using Peripheral Devices When Changing Hard Disk PartitionsInternal Hard Disk To Protect DataList of Error Codes Dealing with Problems Summary TroubleshootingMay not cause the processing speed to increase Dealing with Problems Summary ‹Problems with Passwords and Messages‹Problems with Display Enter Space Esc‹Problems with Operation during Use Shift Esc‹Problems with Battery ‹Problems with Onscreen Reference Manual‹Reinstalling B’s Recorder/B’s CLiP ‹Problems with Expanding MemoryReinstalling Software Before ReinstallationConnect the AC adaptor ReinstallingChange the settings in the Setup Utility Reinstalling Software ‹Changing the drive letter Return the Setup Utility settings to their default valuesIf you can connect to the Internet, perform Windows Update Limited USE License Agreement About Intel software productsTermes, clauses et conditions Contrat de licence dusage limitéLicense ‹Precautions Hard Disk Backup FunctionBefore Using a Hard Disk Backup Function Create a Backup Area Hard Disk Backup Function Backing Up and Restoring DataTo disable the hard disk backup function When Disposing of This Computer Hard Disk Data Erase UtilityBefore Erasing Data ‹Preparing ‹Confirm the followingsImportant Information Specifications Main SpecificationsPre-installed Software*24 Specifications Index Memo Page SS0905-0
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