Dealing with Problems (Summary)
Troubleshooting
Problems with Display
Nothing appears on the external dis- | z Check that the external display cables are correctly connected. | ||||
play, or the display is not correct | z Check that the external display is turned on. | ||||
| z Check that the external display settings are correct. | ||||
| z When an external display not compatible with the | ||||
| used with the computer, the display may not function correctly when the | ||||
| computer enters the | ||||
| display again. | ||||
| However, in the case of some external displays, the screen display may be | ||||
| distorted or the mouse cursor may not be properly displayed depending on | ||||
| the settings. In this case, try setting the number of colors, screen area (res- | ||||
| olution), and refresh rate to smaller values. | ||||
To use both the external display and | z Connect the external display, then press the |
| + |
| key to switch the dis- |
Fn | F3 | ||||
the internal LCD | play. | ||||
| If this does not switch the display, use the following procedure. | ||||
| A Click [start] - [Control Panel], from the [See Also] area click | ||||
| [Other Control Panel Options], then click [Intel(R) GMA Driver | ||||
| for Mobile] - [Devices]. | ||||
| B Click the display destination, and click [OK]. | ||||
| • When the screen is displayed to a simultaneous display: | ||||
| [Intel(R) Dual Display Clone] | ||||
| • When Extended Desktop mode is set: [Extended Desktop] | ||||
| z When [Command Prompt] is set to "Full Screen" by pressing the Alt + | ||||
| Enter key, the screen is displayed on one of the displays only. Press the | ||||
| Alt + Enter key to return to the window display. | ||||
| z Simultaneous display cannot be used until Windows startup is complete | ||||
| (during Setup Utility, etc.). |
Problems with Operation during Use
Some applications may not work | z When switching to a different user with the Fast User Switching function, | ||||
properly | the following problems may occur: | ||||
| • Some applications may not work properly. | ||||
| • Key combination with the Fn key may not work. | ||||
| • It may not be possible to set the settings of the display. | ||||
| • The wireless LAN cannot be used. <Only for models with wireless LAN | ||||
| function> | ||||
| • The B’s CLiP icon will no longer be shown on the notification area and | ||||
| |||||
| In this case, log off all users without using Fast User Switching function, | ||||
| and try the operation once more. If the problem persists, restart the com- | ||||
| puter. | ||||
| z Some software applications installed after the time of purchase are not | ||||
| compatible with Windows XP Service Pack 2. Refer to software maker’s | ||||
| homepage or other sources. | ||||
No response | z Is there an input screen (e.g., password input screen at startup) hidden | ||||
| behind another window? Use the Alt+Tab key to check for other windows | ||||
| being displayed. | ||||
| z Press the Ctrl+ | Shift | + | Esc | key to open Task Manager and close the soft- |
| ware application which is not responding. | ||||
| z After sliding the power switch for at least four seconds to turn off the com- | ||||
| puter, turn on again. | ||||
| If Windows runs correctly, but the application software does not start, click | ||||
| [start] - [Control Panel] - [Add or Remove Programs] and remove the failing | ||||
| application software, then reinstall the application software. | ||||
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