Panasonic GR150K, GR170K, PCG-GR150 Using the Driver Recovery CD, Using the System Recovery CDs

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VAIO® Notebook Quick Start

Using the Driver Recovery CD

The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are accidentally erased. You can reinstall an individual driver to correct a problem that you are experiencing with your computer, hardware, or software application. VAIO Support Agent uses a vault feature on the Driver Recovery CD(s) to repair software applications.

You must be in Windows to run the Driver Recovery CD utility.

To use the Driver Recovery CD(s)

1Turn on your notebook. If your notebook is already on, close all applications.

2When the Windows desktop appears, insert the Driver Recovery CD in the optical disc drive. Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD. Select the appropriate driver.

To repair software applications using VAIO Support Agent

The Driver Recovery CD utility has an information vault that contains the original characteristics for the preinstalled software applications that are protected by VAIO Support Agent. See “VAIO Support Agent” on page 59 for instructions on how to fix your software problems.

Using the System Recovery CD(s)

This CD restores your notebook to its original state, so user data and applications will be lost.

You can use the System Recovery CD(s) to format the C:\ partition of the hard disk drive, then reinstall the operating system and software titles that shipped with your notebook, if they become corrupted or erased. You may not need to reinstall the entire contents of your hard drive. If you experience a problem with your notebook, reinstalling an individual device driver or software title may correct the problem. Use the Application Recovery CD(s) to reinstall individual applications or use the Driver Recovery CD(s) to reinstall device drivers. See “Using the Application Recovery CD(s)” on page 39 to reinstall individual applications or see “Using the Driver Recovery CD” on page 40 for more information.

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Contents PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram HDD, Battery Door RemovalCombination Drive, CNX-143 Board Screw M1.7X3.5 X2 BlackDC Fan, Nickel Hydrogen Battery Hood Key Board Assy, Keyboard UnitHinge Cover Display Base Escushion Jog Palm Rest AssyLatch Detector Assy, LEX-31 Board, PWS-16 Board Heat Sink AL , VIF-17 BoardPC Card Connector, MBX-55 Board, IO Bracket Assy MBX-55 AssySWX-79 Board, Touch Pad Speaker, SWX-78 Board, IFX-159 BoardSO-DIMM Modem Card, CNX-140 BoardLCD Section Made by SH/HI Bezel 14 AssyLCD Unit, Bracket LCD L SA, Bracket LCD R SA Installing the CPU Removing the CPUDIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Unpacking Your Notebook Remove the following hardware items from the boxSoftware CDs Recovery CDsDocumentation OtherRegistering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports Link IEEE1394 DVD-ROM drive S400 port † Multipurpose bayRight Back Bottom Connecting a Power Source Using the AC AdapterUsing Battery Power To insert the battery packLift the battery bay cover up until it clicks into place To charge the battery packTo view battery indicators Battery Indicator DescriptionBattery Indicator Description Light Status To remove the battery pack Push in and lift up the battery bay cover until it clicksVaio Notebook Quick Start Power button Starting Your NotebookShutting Down Your Notebook Standby Mode Using Power Saving ModesNormal Mode Hibernate ModeTo activate Hibernate mode Adding Memory Precautions and Procedures Models with 256 MB Memory Typical expansion memory configurationModels with 128 MB Memory Slot 1 MB Slot 2 MBRemoving a Memory Module Removing memory moduleInstalling a Memory Module Tighten the screw on the memory bay coverViewing the amount of memory About the Software on Your Notebook Overview of Software Adobe Premiere LE On selected modelsCompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDUsing the System Recovery CDs To repair software applications using Vaio Support AgentTo use the System Recovery CDs If your notebook does not start from the Recovery CDVaio Notebook Quick Start Troubleshooting Troubleshooting the Notebook My notebook starts but a Bios error appearsMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Power management setting is not responding Sound of my notebook’s fan is too loudCannot switch the LCD display to TV, and vice versa Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankTroubleshooting the Mouse and Touchpad My mouse does not workMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive optional cannot write to a floppy diskMy optical disc drive is not playing my CD or DVD properly My optical disc drive tray does not open My PC Card is not workingTroubleshooting Software My software program stops responding or crashesCannot use the DVgate software Troubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers make no soundMy microphone does not work Troubleshooting the Printer Cannot printGetting Help Support Options Using the Quick Fix Wizard Vaio Support AgentVaio Notebook Quick Start Using Common Solutions Common Solutions dialog box 1st levelAbout Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July