Panasonic GR150K, GR170K My optical disc drive tray does not open, My PC Card is not working

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VAIO® Notebook Quick Start

My optical disc drive tray does not open.

Check that the notebook is turned on.

Press the Eject button on the optical disc drive.

If the Eject button does not work, open the tray by inserting a sharp, pointed object (such as a paper clip) in the hole to the right of the Eject button.

I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or turned off” appears.

Check that the DV device is turned on and that the cables are properly connected.

If you are using multiple i.LINK®* devices, the combination or order of the devices may be causing the problem. In this case, turn off your notebook and all connected devices. Disconnect the devices that are not in use. Check the connections for each device, then restart your notebook.

My PC Card is not working.

Check that the PC Card is installed properly.

Check that the PC Card is compatible with Microsoft® Windows®.

Use the Sony Notebook Setup utility to disable devices you are not currently using.

If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.

Check that any necessary drivers were installed properly. See “Using the Driver Recovery CD” on page 40 for more information on installing the drivers.

*i.LINK is a Sony trademark used to designate that a product contains an IEEE 1394 connec- tion. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connector may not communicate with each other. Refer to the documentation that came with your compatible i.LINK device for information on operating conditions and proper connection. Before con- necting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions.

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Contents PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram HDD, Battery Door RemovalCombination Drive, CNX-143 Board Screw M1.7X3.5 X2 BlackDC Fan, Nickel Hydrogen Battery Hood Key Board Assy, Keyboard UnitHinge Cover Display Base Escushion Jog Palm Rest AssyLatch Detector Assy, LEX-31 Board, PWS-16 Board Heat Sink AL , VIF-17 BoardPC Card Connector, MBX-55 Board, IO Bracket Assy MBX-55 AssySWX-79 Board, Touch Pad Speaker, SWX-78 Board, IFX-159 BoardSO-DIMM Modem Card, CNX-140 BoardLCD Section Made by SH/HI Bezel 14 AssyLCD Unit, Bracket LCD L SA, Bracket LCD R SA Installing the CPU Removing the CPUDIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Unpacking Your Notebook Remove the following hardware items from the boxSoftware CDs Recovery CDsDocumentation OtherRegistering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports Link IEEE1394 DVD-ROM drive S400 port † Multipurpose bayRight Back Bottom Connecting a Power Source Using the AC AdapterUsing Battery Power To insert the battery packLift the battery bay cover up until it clicks into place To charge the battery packTo view battery indicators Battery Indicator DescriptionBattery Indicator Description Light Status To remove the battery pack Push in and lift up the battery bay cover until it clicksVaio Notebook Quick Start Power button Starting Your NotebookShutting Down Your Notebook Standby Mode Using Power Saving ModesNormal Mode Hibernate ModeTo activate Hibernate mode Adding Memory Precautions and Procedures Models with 256 MB Memory Typical expansion memory configurationModels with 128 MB Memory Slot 1 MB Slot 2 MBRemoving a Memory Module Removing memory moduleInstalling a Memory Module Tighten the screw on the memory bay coverViewing the amount of memory About the Software on Your Notebook Overview of Software Adobe Premiere LE On selected modelsCompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDUsing the System Recovery CDs To repair software applications using Vaio Support AgentTo use the System Recovery CDs If your notebook does not start from the Recovery CDVaio Notebook Quick Start Troubleshooting Troubleshooting the Notebook My notebook starts but a Bios error appearsMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Power management setting is not responding Sound of my notebook’s fan is too loudCannot switch the LCD display to TV, and vice versa Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankTroubleshooting the Mouse and Touchpad My mouse does not workMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive optional cannot write to a floppy diskMy optical disc drive is not playing my CD or DVD properly My optical disc drive tray does not open My PC Card is not workingTroubleshooting Software My software program stops responding or crashesCannot use the DVgate software Troubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers make no soundMy microphone does not work Troubleshooting the Printer Cannot printGetting Help Support Options Using the Quick Fix Wizard Vaio Support AgentVaio Notebook Quick Start Using Common Solutions Common Solutions dialog box 1st levelAbout Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July