Panasonic GR150K, GR170K, PCG-GR150 Troubleshooting the Notebook, My notebook does not start

Page 70

VAIO® Notebook Quick Start

Troubleshooting the Notebook

(Windows Me only) When starting your notebook for the first time, the VAIO InitManager dialog box will appear. Please select “OK” to begin initial setup. If you do not execute the initial setup, you cannot use part of VAIO original hardware functions such as Power Management tool, scroll function of touchpad, and keyboard shortcut functions combined with the Fn key.

My notebook does not start.

Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates that the power is on.

Check that the battery packs are inserted properly and that they are charged.

If you have connected an external, optional floppy disk drive, make sure there is no floppy disk in the floppy disk drive.

Confirm that the power cord and all cables are connected firmly, as described in the “Connecting a Power Source” section of the printed Quick Start.

If you plugged the notebook into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Condensation may cause the notebook to malfunction. If this occurs, do not use it for at least one hour.

Take the battery pack off the notebook, unplug the power cord, plug it in again, then turn on the power.

My notebook starts but a BIOS error appears.

When the internal backup battery is low on power, it may not start your system properly. The message, “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen. Follow these steps:

1 Press F2. The BIOS Setup menu appears.

2 Set the date (month/day/year). Press Enter.

3 Press Ð to select System Time, then set the time (hour: minute: second). Press Enter.

44

Image 70
Contents PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram HDD, Battery Door RemovalCombination Drive, CNX-143 Board Screw M1.7X3.5 X2 BlackDC Fan, Nickel Hydrogen Battery Hood Key Board Assy, Keyboard UnitHinge Cover Display Base Escushion Jog Palm Rest AssyLatch Detector Assy, LEX-31 Board, PWS-16 Board Heat Sink AL , VIF-17 BoardPC Card Connector, MBX-55 Board, IO Bracket Assy MBX-55 AssySWX-79 Board, Touch Pad Speaker, SWX-78 Board, IFX-159 BoardSO-DIMM Modem Card, CNX-140 BoardLCD Section Made by SH/HI Bezel 14 AssyLCD Unit, Bracket LCD L SA, Bracket LCD R SA Installing the CPU Removing the CPUDIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Unpacking Your Notebook Remove the following hardware items from the boxSoftware CDs Recovery CDsDocumentation OtherRegistering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports Link IEEE1394 DVD-ROM drive S400 port † Multipurpose bayRight Back Bottom Connecting a Power Source Using the AC AdapterUsing Battery Power To insert the battery packLift the battery bay cover up until it clicks into place To charge the battery packBattery Indicator Description To view battery indicatorsBattery Indicator Description Light Status To remove the battery pack Push in and lift up the battery bay cover until it clicksVaio Notebook Quick Start Power button Starting Your NotebookShutting Down Your Notebook Standby Mode Using Power Saving ModesNormal Mode Hibernate ModeTo activate Hibernate mode Adding Memory Precautions and Procedures Models with 256 MB Memory Typical expansion memory configurationModels with 128 MB Memory Slot 1 MB Slot 2 MBRemoving a Memory Module Removing memory moduleInstalling a Memory Module Tighten the screw on the memory bay coverViewing the amount of memory About the Software on Your Notebook Overview of Software Adobe Premiere LE On selected modelsCompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using the Application Recovery CDs Using Your Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDUsing the System Recovery CDs To repair software applications using Vaio Support AgentTo use the System Recovery CDs If your notebook does not start from the Recovery CDVaio Notebook Quick Start Troubleshooting My notebook starts but a Bios error appears Troubleshooting the NotebookMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Power management setting is not responding Sound of my notebook’s fan is too loudCannot switch the LCD display to TV, and vice versa Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankMy mouse does not work Troubleshooting the Mouse and TouchpadMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse My floppy disk drive optional cannot write to a floppy disk Troubleshooting Drives, PC Cards, and Peripheral DevicesMy optical disc drive is not playing my CD or DVD properly My optical disc drive tray does not open My PC Card is not workingMy software program stops responding or crashes Troubleshooting SoftwareCannot use the DVgate software My modem does not work Troubleshooting the ModemMy modem connection is slow My speakers make no sound Troubleshooting AudioMy microphone does not work Troubleshooting the Printer Cannot printGetting Help Support Options Using the Quick Fix Wizard Vaio Support AgentVaio Notebook Quick Start Using Common Solutions Common Solutions dialog box 1st levelAbout Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July