Panasonic PCG-GR150, GR170K, GR150K Troubleshooting Drives, PC Cards, and Peripheral Devices

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Troubleshooting Drives, PC Cards, and Peripheral Devices

Troubleshooting Drives, PC Cards, and Peripheral Devices

My floppy disk drive (optional) cannot write to a floppy disk.

Check that the optional, external floppy disk drive is properly connected to

your notebook. See “Connecting an External Floppy Disk Drive” in the online VAIO® Notebook User Guide for more information.

If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not write-protected.

My optical disc drive is not playing my CD or DVD properly.

Check that the label of the disc is facing up.

If the disc requires software, check that the software is installed according to the manufacturer’s instructions.

A dirty or damaged disc may cause the notebook to stop responding while it tries to read the disc. If necessary, restart the notebook, remove the disc, and then check it for dirt or damage.

If you see video but can not hear audio, check all of the following:

Check that your optical disc drive does not have the mute setting enabled.

Check the volume setting in the audio mixer.

If you are using external speakers, check the volume settings, and then check the connections between your external speakers and the notebook.

Click Start, then Control Panel, then System, and then Device Manager. Check that the correct drivers are installed properly.

Do not use adhesive labels to identify the CD. The label may come off while the disc is in use in the optical disc drive and cause the drive to malfunction.

If a region code warning appears when you try to use your optical disc drive, it may be that the DVD you are trying to play is incompatible with the optical disc drive. Check the region code listing on the DVD packaging.

Condensation may cause the notebook to malfunction. If this occurs, do not use it for at least one hour.

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Contents PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram Removal HDD, Battery DoorScrew M1.7X3.5 X2 Black Combination Drive, CNX-143 BoardHood Key Board Assy, Keyboard Unit DC Fan, Nickel Hydrogen BatteryHinge Cover Display Base Palm Rest Assy Escushion JogHeat Sink AL , VIF-17 Board Latch Detector Assy, LEX-31 Board, PWS-16 BoardMBX-55 Assy PC Card Connector, MBX-55 Board, IO Bracket AssySpeaker, SWX-78 Board, IFX-159 Board SWX-79 Board, Touch PadModem Card, CNX-140 Board SO-DIMMBezel 14 Assy LCD Section Made by SH/HILCD Unit, Bracket LCD L SA, Bracket LCD R SA Removing the CPU Installing the CPUDIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Remove the following hardware items from the box Unpacking Your NotebookDocumentation Recovery CDsSoftware CDs OtherRegistering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports DVD-ROM drive S400 port † Multipurpose bay Link IEEE1394Right Back Bottom Using the AC Adapter Connecting a Power SourceTo insert the battery pack Using Battery PowerTo charge the battery pack Lift the battery bay cover up until it clicks into placeBattery Indicator Description Light Status To view battery indicatorsBattery Indicator Description Push in and lift up the battery bay cover until it clicks To remove the battery packVaio Notebook Quick Start Starting Your Notebook Power buttonShutting Down Your Notebook Normal Mode Using Power Saving ModesStandby Mode Hibernate ModeTo activate Hibernate mode Adding Memory Precautions and Procedures Models with 128 MB Memory Typical expansion memory configurationModels with 256 MB Memory Slot 1 MB Slot 2 MBRemoving memory module Removing a Memory ModuleTighten the screw on the memory bay cover Installing a Memory ModuleViewing the amount of memory About the Software on Your Notebook Adobe Premiere LE On selected models Overview of SoftwareCompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only To use the Application Recovery CDs Using Your Recovery CDsUsing the Application Recovery CDs Using the System Recovery CDs Using the Driver Recovery CDTo use the Driver Recovery CDs To repair software applications using Vaio Support AgentIf your notebook does not start from the Recovery CD To use the System Recovery CDsVaio Notebook Quick Start Troubleshooting My notebook does not start Troubleshooting the NotebookMy notebook starts but a Bios error appears Troubleshooting the Notebook My notebook stops responding or does not shut down Sound of my notebook’s fan is too loud Power management setting is not responding Want to change the video resolution of my display Troubleshooting the LCD Screen Cannot switch the LCD display to TV, and vice versa My LCD screen is blankMy touchpad does not work properly Troubleshooting the Mouse and TouchpadMy mouse does not work Pointer does not move while using the Touchpad or Mouse My optical disc drive is not playing my CD or DVD properly Troubleshooting Drives, PC Cards, and Peripheral DevicesMy floppy disk drive optional cannot write to a floppy disk My PC Card is not working My optical disc drive tray does not openCannot use the DVgate software Troubleshooting SoftwareMy software program stops responding or crashes My modem connection is slow Troubleshooting the ModemMy modem does not work My microphone does not work Troubleshooting AudioMy speakers make no sound Cannot print Troubleshooting the PrinterGetting Help Support Options Vaio Support Agent Using the Quick Fix WizardVaio Notebook Quick Start Common Solutions dialog box 1st level Using Common SolutionsAbout Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July