Panasonic GR150K, GR170K, PCG-GR150 service manual Troubleshooting the Printer, Cannot print

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VAIO® Notebook Quick Start

Troubleshooting the Printer

I cannot print.

The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to

ECP. See “Displaying the Sony Notebook Setup Screen” in the online VAIO® Notebook User Guide for details on using Sony Notebook Setup.

Your connected printer may not function after the notebook resumes from a power saving mode. If this occurs, follow these steps to reset the printer connection:

Windows Me Only

Right-click the My Computer icon on the desktop, then select Properties.

Click the Device Manager tab.

Select Refresh, then click OK. The printer should function properly.

Windows 2000 Only

Double-click the My Computer icon on the desktop, then double-click on the Control Panel folder.

Double-click on the Printers folder.

Right-click the printer icon that is not functioning, and select Properties to access the Properties window.

Click OK to close the Properties window. The printer should function properly.

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Contents PCG-GR150/GR150K/GR170/GR170K Service and Inspection Precautions Table of Contents Chapter Removal Main Electrical Parts Location Diagram HDD, Battery Door RemovalCombination Drive, CNX-143 Board Screw M1.7X3.5 X2 BlackDC Fan, Nickel Hydrogen Battery Hood Key Board Assy, Keyboard UnitHinge Cover Display Base Escushion Jog Palm Rest AssyLatch Detector Assy, LEX-31 Board, PWS-16 Board Heat Sink AL , VIF-17 BoardPC Card Connector, MBX-55 Board, IO Bracket Assy MBX-55 AssySWX-79 Board, Touch Pad Speaker, SWX-78 Board, IFX-159 BoardSO-DIMM Modem Card, CNX-140 BoardLCD Section Made by SH/HI Bezel 14 AssyLCD Unit, Bracket LCD L SA, Bracket LCD R SA Installing the CPU Removing the CPUDIP Switch Setting of the MBX-55 Board Chapter Self Diagnostics PCG-GR Series/PCGA-PRGR1 Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section B3K LCD Section Made by SH /HI Vaio Notebook Quick Start Vaio Notebook Quick Start Contents Troubleshooting the Modem Welcome Features Unpacking Your Notebook Remove the following hardware items from the boxSoftware CDs Recovery CDsDocumentation OtherRegistering Your Notebook Vaio Notebook Quick Start Setting Up Your Vaio Notebook Locating Controls and Ports Link IEEE1394 DVD-ROM drive S400 port † Multipurpose bayRight Back Bottom Connecting a Power Source Using the AC AdapterUsing Battery Power To insert the battery packLift the battery bay cover up until it clicks into place To charge the battery packBattery Indicator Description To view battery indicatorsBattery Indicator Description Light Status To remove the battery pack Push in and lift up the battery bay cover until it clicksVaio Notebook Quick Start Power button Starting Your NotebookShutting Down Your Notebook Standby Mode Using Power Saving ModesNormal Mode Hibernate ModeTo activate Hibernate mode Adding Memory Precautions and Procedures Models with 256 MB Memory Typical expansion memory configurationModels with 128 MB Memory Slot 1 MB Slot 2 MBRemoving a Memory Module Removing memory moduleInstalling a Memory Module Tighten the screw on the memory bay coverViewing the amount of memory About the Software on Your Notebook Overview of Software Adobe Premiere LE On selected modelsCompuServe Netscape Communicator Quicken Smart Connect Windows 2000 only Using the Application Recovery CDs Using Your Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDUsing the System Recovery CDs To repair software applications using Vaio Support AgentTo use the System Recovery CDs If your notebook does not start from the Recovery CDVaio Notebook Quick Start Troubleshooting My notebook starts but a Bios error appears Troubleshooting the NotebookMy notebook does not start Troubleshooting the Notebook My notebook stops responding or does not shut down Power management setting is not responding Sound of my notebook’s fan is too loudCannot switch the LCD display to TV, and vice versa Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankMy mouse does not work Troubleshooting the Mouse and TouchpadMy touchpad does not work properly Pointer does not move while using the Touchpad or Mouse My floppy disk drive optional cannot write to a floppy disk Troubleshooting Drives, PC Cards, and Peripheral DevicesMy optical disc drive is not playing my CD or DVD properly My optical disc drive tray does not open My PC Card is not workingMy software program stops responding or crashes Troubleshooting SoftwareCannot use the DVgate software My modem does not work Troubleshooting the ModemMy modem connection is slow My speakers make no sound Troubleshooting AudioMy microphone does not work Troubleshooting the Printer Cannot printGetting Help Support Options Using the Quick Fix Wizard Vaio Support AgentVaio Notebook Quick Start Using Common Solutions Common Solutions dialog box 1st levelAbout Automatic Updates Update Notification Vaio Support Agent Properties Using Support Central Support Central Registration Support Central Current Issues Support Central Support Wizard Index Vaio Notebook Quick Start Page 655-646-11 List of PCG-GR Series As of July