Panasonic FZ-A1 appendix Troubleshooting Basic, Shutting Down

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Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support.

Starting Up

Cannot start up.	 Connect the AC adaptor.
The battery indicator is not lit.	 If the remaining battery charge is 5 % or less and the AC
	adaptor is not connected, when the power switch is pressed,
	the battery indicator lights red and this computer does not
	start.
	Charge the battery.
	 Remove the AC adaptor, then connect it again.
	 Press and hold		(Power switch) until the battery indicator


	blinks 3 times.

Cannot turn on this computer.	 This computer may become too hot or too cold. Leave it in
This computer does not wake up	an environment of 5 °C {41 °F} to 35 °C {95 °F} for about an
from sleep.	hour, then turn on the power again.
Cannot start up and the battery	 Some problem is found in the system software. Contact
indicator blinks red.	Panasonic Technical Support.
The date and time are incorrect.	 Make the correct settings by performing the following steps.
	1. Touch - [		Settings] - [ Date & time], and set date
	and time.
	 If the problem persists, the internal clock battery may need to
	be replaced. Contact Panasonic Technical Support.
	 When this computer is connected to network, check the date
	and time of the server.
	 The 2036 A.D. or later year will not be correctly recognized
	on this tablet computer.

Operation is slow.	 Ambient temperature may be high. Move this computer to
	the cooler location.
Cannot wake up.	 You disconnected the AC adaptor while this computer was
	in sleep. If this computer’s power supply is disconnected in
	sleep and the battery is exhausted, unsaved data will be lost
	and this computer will not wake up.

Other startup problems	 Remove all peripheral devices.

Shutting Down

This computer does not shut down.	 Wait one or two minutes. It is not a malfunction.
	 Press and hold		(Power switch) for 8 seconds or longer to


	turn the computer off forcibly.
	 Remove all peripherals from this computer.

Troubleshooting

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Contents Operating Instructions Read Me First Safety PrecautionsExplanation of symbol word panels Avoid Stacking Clean Dust and Other Debris of the AC Plug RegularlyDo Not Pull or Insert the AC Plug If Your Hands Are Wet Insert the AC Plug CompletelyDo Not Subject the AC Adaptor To Any Strong Impact Hold the Plug When Unplugging the AC PlugDo Not Move This Product While the AC Plug Is Connected Use Only the Specified AC Adaptor With This ProductRead Me First Information to the User Lithium BatteryRegulatory Information Only for model with wireless WAN Safety Precautions for wireless WANFCC RF Exposure Warning Camera LightFor U.S.A Camera Light for rear cameraIndustrie Canada For CanadaCanadian ICES-003 Industry CanadaFor India For EuropeFor UK Trademarks / Licenses IntroductionTerms and Illustrations in These Instructions DisclaimerFront Side Description of PartsCorrectIncorrect Getting Started Rear SidePreparation Check and identify the supplied accessoriesFirst-time Operation Touch Start Connect this computer to a power outletPress Power switch Starting UpWhen Make yourself at home is displayed, touch OK Sleeping Turning On/Off and Sleeping/Waking UpTurning On Turning OffDigitizer Calibration Using the Digitizer PenInput Operation Screen Input OperationHome Screen Handling Cautions Handling and MaintenanceMaintenance Operation EnvironmentHandling This Computer To Clean Areas Other Than the LCD PanelHandling The Battery Dispose of ComputerHandling and Maintenance Shutting Down Troubleshooting BasicOn-Screen Manual Battery IndicatorDisplay Screen OperationNo response Factory Data ResetOthers Main Specifications SpecificationsContact Information oss-cd-request@gg.jp.panasonic.com For U.S.A Limited WarrantyLimited Warranty Software Limited Warranty For Canada Panasonic Computer and Peripherals Limited WarrantyIf YOU Ship the Product for Warranty Service Garantie Limitée Ordinateurs ET Périphériques Panasonic Pour le CanadaExpédition DU Produit Pour Service Sous Garantie Limits and Exclusions Service Agreement Period from original date of purchaseFor Europe Data Storage Media Helpdesk Pre-installed softwareContacts Solely at Panasonic’s discretion For AustraliaPanasonic Australia Pty. Limited