Zebra Technologies P420 user manual Reject BOX Full

SCREEN MESSAGE	MEANING	ACTION
ENCODING ERROR	Data cannot be written or	Check that the cards are
	read from the card's	loaded with the magnetic
	magnetic stripe	stripe in the correct
		orientation. Check whether
		high or low coercivity cards
		have been specified. Check
		that the data conforms to
		ISO specifications. See
		Appendix A of this manual
		for further information.
READING ERROR	Data cannot be read from	Check that the cards are
	the card's magnetic stripe	loaded with the magnetic
		stripe in the correct
		orientation. Check whether
		high or low coercivity cards
		have been specified. Check
		that the data conforms to
		ISO specifications. See
		Appendix A of this manual
		for further information.
REJECT BOX FULL	The reject box is full	Empty the reject box and
		press the right panel button
MAGNETIC ERROR	The printer cannot detect a	Check the card orientation
	magnetic stripe on the card.
FLASH ERROR		Contact your dealer for
		technical support.
NO ACCESS

Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automatically. When using a color ribbon, it should advance automatically so that the leading edge of the Yellow panel is beneath the print head. Ensure that the correct ribbon type has been specified in the Windows driver.

Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been set-up correctly to allow one card to feed.

Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up correctly in the printer driver.

Cleaning Alert: The printer has counted the number of cards printed and has automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).

TROUBLESHOOTING 31