Zebra Technologies P420 user manual ∙No printing on the card

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No printing on the card.

Possible Cause

A.Ribbon may not be installed in the printer

B.Cards may not meet specifications.

C.Cable on Print Head may be disconnected.

D.Print Head elements may be scratched or burnt.

ÞSolution

A1.Check for ribbon in the printer. B1.Use a different supply of cards.

C1.Power off the printer and check the Print Head cable connections. D1.Call Service for Print Head replacement information.

For optimum print quality, always keep cover of the printer closed except during ribbon loading and card thickness control procedures.

The card flipper will not operate and an error will be indicated if you try to flip a card with the cover open.

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TROUBLESHOOTING

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Contents P420 Page Foreword Return Materials AuthorizationCopyright Notice TrademarksIndustry Canada Notice Warranty InformationDeclarations of Conformity P420 Printer Models IntroductionInjury IconsTable of Contents Viii Unpacking your card printer Getting StartedPrinter Driver Disk floppy or/and CD LED Indicators and ControlsPlace the printer’s power switch in the OFF Position Printer InstallationOperation Printer FeaturesLoading Ribbons Supply Spindle Card Feeder Loading CardsOperation Install Card Cleaning Cartridge Card Thickness Control Lever Rejected Card Box HOW to MaintainOperation Feeding one card at a time Printing a Test Card P420 LCD Menu Tree Printer Menu InformationReady Page Printing Sample Card Printing a Sample Card To install the P420 Printer Driver in Windows NT4.0 Printing a sample card Protect Your Factory Warranty CleaningHOW to Clean Cleaning SystemCleaning the Print Head When to Maintain Card Cleaning CartridgeSlot Interpreting LCD Display messages TroubleshootingPrinting Black Reject BOX Full Solution Print Quality Issues∙Printing shows very pale or inconsistent results ∙No printing on the card Technical Specifications Card Dimensions Electrical Technical Specifications Magnetic Card Stripe Encoder Appendix aMedia Loading Orientation Magnetic Encoder Cleaning Smart Card Contact Station Appendix BMedia Loading Orienta Tion Ribbons Accessories & suppliesAppendix C Cards Accessories 980292-001A