Zebra Technologies P110I user manual Troubleshooting Procedures, Print Quality Issues

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Troubleshooting

Troubleshooting Procedures

This section offers solutions to potential problems you may experience with your P110i printer.

Print Quality Issues

This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below:

Example • Small spots appear on the printed card with a non-printed area or a different color.

Possible Cause:

• Contamination on the card surface Solutions:

• Check that cards are stored in a dust free environment

• Use a different supply of cards Possible Cause:

Cleaning roller not installed

Dust inside the printer and/or dirty Cleaning Roller Solutions:

Perform a Cleaning of the printer (reference Chapter 5)

Check that the protective cover was removed from the ribbon cartridge cleaning roller (reference Chapter 3).

If printing one card at a time, replace the cleaning roller located at the front of the printer (reference Appendix B).

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Contents User’s Manual Page Trademarks ForewordCopyright Notice Declarations of Conformity Product Disposal Return Materials AuthorizationIndustry Canada Notice Icons Part Number Description P110i Printer ModelViii P110i User’s Manual Table of Contents P110i Printer Operation Unpacking Your Card Printer Getting StartedControls and Indicators USB Port Power SwitchPower Socket LCD Panel can display the following messages Multi-Function LCD PanelFeed Long Cleaning Card in Exit Getting Started Connecting the P110i Printer Printer InstallationInstalling the P110i Printer Printer Installation 115 VAC 230 VAC Installing the Printer Driver Print Driver Installation Printer Installation Change Printer Driver Options Printer Installation Printer Installation Printer Installation Printer Features P110i Printer SetupLoading Ribbon Cartridge Card Feeder Loading CardsCard Feeder Cover Stack Card Output Hopper Printing a Test CardP110i Printer Setup Creating a Sample Card P110i Printer OperationPrinting Printing a Sample Card P110i Printer Operation P110i Printer Operation Cleaning System CleaningWhen to Clean How to CleanCleaning Cleaning the Print Head Cleaning Print Quality Issues TroubleshootingTroubleshooting Procedures Possible Cause Example Printing shows blurry printed image Troubleshooting Technical Specifications USB 1.1 cable included ISO standard dimensions for magnetic stripe card Card DimensionsISO standard dimensions for plain card Technical Specifications Introduction Magnetic Card EncoderMagnetic Card Stripe Encoder Media Loading Orientation Magnetic Encoder CleaningISO Standard Encoding Magnetic Card Encoder Install Card SenseTM Single Card Feed Kit Card SenseTM Single Card Feed ModePrinting a Single Card Without Using the Feeder Open the lid of the card cleaning cartridge Install Card Cleaning CartridgeRibbon Cartridge Printing a Single Card Setting Up the Printer DriverSales and Support Locations Worldwide Sales & SupportAmericas EuropeAsia Pacific WebsiteLatin America Sales Office