Zebra Technologies 2844 user manual Troubleshooting Media Handling

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			Appendix A - Troubleshooting
Troubleshooting Media Handling

Problem			Solution or Reason
	Label Dispenser
		1.	Make sure label-taken sensor is on.
		2.	The label-taken sensor is blocked or
Printing continues between			dirty. Remove any scraps or dust.
Printing continues between		3.	Continuous media may be set. Verify
labels.		3.	Continuous media may be set. Verify
labels.			form length setting through program-
			form length setting through program-
			ming Q command. See the EPL2 pro-
			grammer's manual.
Prints one label and stops.		1.	Verify the quantity has been correctly
Prints one label and stops.			set.
			set.
	Cutter Operation
Blade cuts through labels		1.	Verify form length setting through pro-
instead of cutting liner		1.	Verify form length setting through pro-
instead of cutting liner			gramming.
between labels.			gramming.
between labels.
		1.	Unplug power and interface cables. Use
Media jammed in cutter.			tweezers to remove scraps from cutter
			opening.
		1.	Use programming C command to cycle
Media fails to cut direct			cutter several times without media to
Media fails to cut direct			perform a self-cleaning. See the EPL2
thermal paper or label liner.			perform a self-cleaning. See the EPL2
thermal paper or label liner.			programmer's manual.
			programmer's manual.
		2.	Cutter must be replaced.

980348-001 Rev. A

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Contents Thermal Printer User’s Manual 2844 980348-001 Rev. a LP 2844 and TLP 2844 Thermal Printers ForewordShock Hazard Warning Table of Contents 980348-001 Rev. a Installation and Operation Unpack Your Printer Know Your Printer Installation and Operation Step ➊ Attach Power Supply To The Printer Serial Parallel Step ➋ Attach Interface CableStep ➌ Load Media Power onOpen Cover Open Guides Load Media Install RollClose Cover Release CoverStep ➍ AutoSense Media Gap Sensing Power OFFAutoSense Gap Sensor Adjustment Step ➎ Install Software Direct or Transfer? Using Options Step ➊ Prepare Ribbon Thread Ribbon Through Carriage Step ➋ Install Supply RollStep ➌ Install Take-Up Core Attach Ribbon to Take-Up Core Remove Slack From Ribbon Step ➍ Tighten RibbonPush Supply Roll Out Partially UsedOpen Door Using the Label DispenserInsert Media Using Fan-Fold MediaUsing the Media Cutter 980348-001 Rev. a Problem Solution or Reason Appendix a TroubleshootingRED Troubleshooting Media Handling Host Female DB-25 to Male Centronics Cable Bus USB For the cable connectorsDark Area CleaningRub Pen AcrossCleaning the Platen Tag Stock Rolls Preparing MediaBefore Loading Label Rolls980348- 001 a