OFF with the MAX 5410. How can I fix This?, Spike?

FAQs

My MAX® 5410 power cable does not reach the wall outlet. Can I use an extension cord to make it reach?

Yes, but you must use only Panamax extension cords to keep your warranty valid. Ask for part

#GEC1410. (10 feet long) or #P12X10NEMA5-15.

Can the MAX® 5410 be included in an

equipment rack?

The included rack-mount kit allows you to mount the unit in a standard 19" rack. The kit includes both brackets and screws.

The provided coax or telephone jumper cables are not long enough to reach my equipment. Can I use other cables?

Yes, any length cable of the same type meets

the warranty requirements.

Outlet Bank 1 & 2 is not switching ON or

OFF with the MAX® 5410. How can I fix

this?

These outlets may be set as either switched or Always-On outlets. The 2-position, Turn-Off Delay switch on the back panel controls this. Change the setting of this switch from Always- On to a delayed setting. This will allow these outlets to become switched outlets.

The MAX® 5410 is ON but the Voltmeter

is not lit up. What is the problem?

Check the Meter Light Dimmer control to see if the lighting is turned ON or OFF. If the control knob is turned OFF, turn it ON and continue turning until you have reached the desired light level. If the control knob is turned ON and there is no light, turn the knob to maximum.

If you still have no light, call Panamax Customer Service for help.

There was a lightning strike in my

neighborhood and now my MAX® 5410

won’t turn on. What is wrong?

The Protect or Disconnect™ circuitry has done its job and protected your equipment from the lightning by sacrificing itself. Your MAX® 5410 will need to be repaired or replaced. Please refer to the preceding section on “Contacting Panamax” or the warranty documentation for more information.

What is the difference between a Surge

and Spike?

A spike is a high-energy pulse of electricity that lasts for short periods of time (a few millisec- onds, 0.001 second) but can reach up to 6000 volts or higher. Nearby lightning strikes and ESD (Electrostatic Discharge) are the cause for most power spikes. A surge is similar to a spike, but will last for longer periods of time (15 milliseconds to 2.5 seconds) and reach up to 500 volts. Utility grid switching and motors turning on or off cause most power surges. Both surges and spikes are damaging to sensitive solid-state components present

in Audio/Video equipment.

What is the difference between an

Overvoltage and Undervoltage?

An overvoltage happens when power rises to an unsafe level (over 150 volts) for a long period of time (2.5 seconds to several hours). Overvoltages are usually caused by car acci- dents involving power poles, construction wiring accidents, wind and ice storms. An undervoltage (brownout) happens when power drops to an unsafe level (under 80 volts) for a long period of time (2.5 seconds to several hours). Undervoltages are usually caused by failures in the electric utility system or by very heavy power demands during a hot day. Both overvoltages and undervoltages will damage Audio/Video equipment power supplies.

What Does EMI and RFI stand for?

RFI (Radio Frequency Interference) and EMI (Electromagnetic Interference) refer to high frequency signals emitted through the air and induced into AC power lines. Audio/Video equipment will pick up these signals and generate enough noise to degrade picture and sound quality.

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