American Power Conversion 3000 VA, 2200 VA user manual Problem and/or Possible Cause Solution

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Troubleshooting

 

 

Problem and/or Possible Cause

Solution

 

 

The Overload LED is illuminated and the UPS emits a sustained alarm tone

 

 

The UPS is overloaded.

The connected equipment exceeds the specified “maximum load” as defined

 

in Specifications on the APC Web site, www.apc.com.

 

The alarm remains on until the overload is removed. Disconnect nonessential

 

equipment from the UPS to eliminate the overload condition.

 

The UPS continues to supply power as long as it is online and the circuit

 

breaker does not trip; the UPS will not provide power from batteries in the

 

event of a utility voltage interruption.

 

 

The Replace Battery/Battery Disconnected LED is illuminated

 

 

The Replace Battery/Battery

Check that the battery connectors are fully engaged.

Disconnected LED flashes and a short

 

beep is emitted every two seconds to

 

indicate the battery is disconnected.

 

 

 

Weak battery

Allow the battery to recharge for 24 hours and perform a self-test. If the

 

problem persists after recharging, replace the battery.

 

 

Failure of a battery self-test: Replace

Allow the battery to recharge for 24 hours. Perform the self-test procedure to

Battery/Battery Disconnected LED

confirm the replace battery condition. The alarm stops and the LED clears if

illuminates and the UPS emits short

the battery passes the self-test.

beeps for one minute. The UPS repeats

If the battery fails again, it must be replaced. The connected equipment is

the alarm every five hours.

unaffected.

 

 

 

The Site Wiring Fault LED on the rear panel is illuminated (120 V model only)

 

 

The UPS is plugged into an improperly

Wiring faults detected include missing ground, hot-neutral polarity reversal,

wired utility power outlet.

and overloaded neutral circuit.

 

Contact a qualified electrician to correct the building wiring.

 

 

The input circuit breaker trips

 

 

 

The connected equipment exceeds the

Unplug all nonessential equipment from the UPS.

specified “maximum load” as defined

Reset the circuit breaker.

in Specifications on the APC Web site,

 

www.apc.com.

 

 

 

The AVR Boost or AVR Trim LEDs are illuminated

 

 

The system is experiencing very high or

Have a qualified service personnel check your facility for electrical

low utility voltage.

problems. If the problem persists, contact the utility company for further

 

assistance.

 

 

Smart-UPS XL 2200/3000 VA 120/230 VAC 3U Rack Mount User Manual

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Contents APC Smart-UPSXL Page Introduction SpecificationsAbout this UPS UnpackInstall the Rails in the Rack InstallationInstall the UPS in the Rack and Connect the Battery Module Connect Equipment and Power to the UPS AccessoriesStart Up Rear PanelsStart the UPS Emergency Power OffCommunication Ports Operation Display Panel Indicators and Function ButtonsDisplay Panels Feature Feature Title Function Button UPS settings Configuration Factory User Selectable Function Default Choices Description Replacing the Battery Module Maintenance, Transport, and ServiceService Problem and/or Possible Cause Solution TroubleshootingProblem and/or Possible Cause Solution There is no utility power Limited Warranty Regulatory and Warranty InformationRegulatory Agency Approvals and Radio Frequency Warnings Date of product declaration APC Worldwide Customer Support