BUSlink FALCON 4D manual Error Messages, Led

4-7. Error Messages

LED	LED Light		Beep	Description	Solution
Message	Ready	Status
Print head is		Red	4 beeps	Print head not firmly in place.	Re-open print head and make
opened			twice		sure it closes tightly.
					When print head temperature
Entering the		Red	None	Print head temperature high.	drops to the normal
Cooling Process					temperature range, printer will
					go back to the standby mode.
Out of ribbon or				Ribbon not installed, and printer	Make sure the printer is in the
		Red	3 beeps	shows error message.	Direct Thermal mode.
check ribbon
			twice	Ribbon used up or ribbon supply
sensor					Replace with new ribbon roll.
				shaft not moving.
					Make sure the movable sensor
Out of media or				Unable to detect paper.	mark is at the correct position,
			2 beeps		if the sensor is still unable to
check media gap		Red			detect paper, and then go
			twice
sensor					through Auto Sensing again.
				Paper used up.	Replace with new label roll.
					Possible causes: card tags or
					paper fall into the gap behind
Check paper			2 beeps		the platen roller, can’t find
		Red		Abnormal paper feed.	label gap/black mark, black
setting			twice
					mark paper out. Please
					adjust according to actual
					usage.
Command is not		Red	2 beeps	Wrong command; printer prints	Check printer commands,
					possible value missing or
recognized			twice	out “Command is not recognized.”
					errors.
			2 beeps	Memory is full; printer prints out	Delete unnecessary data in
Memory is full		Red			the memory or purchase
			twice	“Memory full.”
					extended memory (options).
					Use “~X4” command to print
Filename can not		Red	2 beeps	Can’t find the file; printer prints	out all the files, then check
be found			twice	out “Filename can not be found.”	whether the file exist and the
					names are correct.
Filename is		Red	2 beeps	File name is repeated; printer	Change the file name and
repeated			twice	prints out “Filename is repeated.”	download again.

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