Oki PAGE 6E manual Problem Solving

Page 38

Vertical black lines.

Fuzzy print

Distorted print

Faded print after installation. Smeared or blotched print

Printed page is light or blurred.

Bold characters and dark lines are smeared.

Print is darker than usual. Pages curl excessively

LED array is dirty.

Is toner low?

Hardware problem.

LED array is dirty.

Paper path, lamp assembly, or fusing unit problem. Toner cartridge is not correctly installed.

Dirty rollers; toner dropped inside printer or image drum problem.

Is toner low?

Is paper meant for laser printers?

LED array is dirty.

Toner is low.

Darkness setting is too high.

Printing on wrong side of paper. High humidity.

Moisture in paper.

High humidity.

Clean LED array.

Replace toner cartridge.

Contact service.

Clean LED array.

Generate Cleaning Page. Contact service.

Install toner cartridge correctly.

Generate Cleaning Page. Contact service.

Replace toner cartridge.

Use recommended paper.

Clean LED array.

Install new toner cartridge.

Change darkness setting.

Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray.

Improper storage. Avoid storing paper in areas of excessive temperature changes and humidity.

Store paper in protective wrapping.

Recommended operating humidity: 20-80%

30

Problem Solving

Image 38
Contents Users Guide Users Guide Safety Instructions Okipage 6eUsers Guide Okipage 6e Users Guide Table of Contents Problem Solving Optional Accessories ConsumablesCheck Contents Okidata OnlinePrinter Components LatchesSetting Up Your Printer Remove the protective sheetInstalling Toner Push the blue lever forward Using Recycled Print Media Choosing PaperInstalling Paper Rear Paper Exit Paper Exit PathsTop Paper Exit Manual Feed Transparencies/Adhesive LabelsPrinting Envelopes Choosing EnvelopesConnecting Your Printer Okidata Okipage 6e Hi-Per W appears click Next Installing Printer SoftwareClick Have Disk Installing the Okipage 6e Software for Windows Installing the Okipage 6e Software for Windows NT Installing the DOS Operator Panel Using the Status Monitor Setting Features in the Online Operator Panel Printer Maintenance Replacing theToner CartridgeTab Toner Cartridge Life Replacing the Image Drum Cartridge Resetting the Drum Counter Image Drum Cartridge LifeRunning a Cleaning Cleaning the LED Array Expanding Memory Problem Solving Clearing Paper JamsProblem Solving Print Quality Problems Problem Solving Software Problems Hardware Problems Service and Support This information is valid for the United States and CanadaEast Okidata Regional Service CenterFaxable Facts Canada Okidata Service Centers contd CentralPurchasing Supplies Limited Warranty Overnight Exchange Okidata Service Centers Index Users Guide Okipage 6e Hazardous Ingredients For more information, contact Okidata atEmergency Physical DataCarbon black Fire and Explosion Hazard DataHealth Hazard Data PolypropyleneSafe Handling and Use Spill Cleanup and DisposalReactivity Data Stability Stable June