Oki PAGE 6E manual Faxable Facts, Okidata Regional Service Center, East

Page 42

Faxable Facts

You can have product and support information faxed automatically to you through Okidata’s Faxable Facts, an on-line document retrieval system. A touch-tone telephone and facsimile machine with a designated telephone number are required.

Call toll-free at 1-800-654-6651, press option 2 to hear a description of how Faxable Facts works. If you are calling for the first time, order a catalog of available documents. This faxback system is accessible 24 hours a day, 7 days a week. The following information can be faxed to you in minutes:

Product data brochures

Product part numbers and pricing (USA and Canadian)

User Tips

Accessories, Options, and Consumables part numbers and pricing (USA and Canada)

Okidata Regional Service Center

If you need to ship your printer to a service center, repack it in the original packing materials. If the original packaging is not available, contact your dealer or 1-800-OKIDATA for shipping instructions.

Allow 30 days for round trip shipping and repair via a depot.

Carry-in repairs must first be called in to schedule service.

Before shipping your printer, call for a return authorization number (RA).

Okidata Service Centers

East

OKIDATA Service Depot

57 Carnegie Plaza

Cherry Hill, NJ 08003

Tel: 1-800-809-4948

Fax: 1-609-222-5247

34

Service and Support

Image 42
Contents Users Guide Users Guide Safety Instructions Okipage 6eUsers Guide Okipage 6e Users Guide Table of Contents Problem Solving Optional Accessories ConsumablesCheck Contents Okidata OnlinePrinter Components LatchesSetting Up Your Printer Remove the protective sheetInstalling Toner Push the blue lever forward Using Recycled Print Media Choosing PaperInstalling Paper Paper Exit Paths Top Paper ExitRear Paper Exit Manual Feed Transparencies/Adhesive LabelsPrinting Envelopes Choosing EnvelopesConnecting Your Printer Installing Printer Software Click Have DiskOkidata Okipage 6e Hi-Per W appears click Next Installing the Okipage 6e Software for Windows Installing the Okipage 6e Software for Windows NT Installing the DOS Operator Panel Using the Status Monitor Setting Features in the Online Operator Panel Printer Maintenance Replacing theToner CartridgeTab Toner Cartridge Life Replacing the Image Drum Cartridge Resetting the Drum Counter Image Drum Cartridge LifeRunning a Cleaning Cleaning the LED Array Expanding Memory Problem Solving Clearing Paper JamsProblem Solving Print Quality Problems Problem Solving Software Problems Hardware Problems Service and Support This information is valid for the United States and CanadaOkidata Regional Service Center Faxable FactsEast Okidata Service Centers contd Central Purchasing SuppliesCanada Limited Warranty Overnight Exchange Okidata Service Centers Index Users Guide Okipage 6e Hazardous Ingredients For more information, contact Okidata atEmergency Physical DataCarbon black Fire and Explosion Hazard DataHealth Hazard Data PolypropyleneSpill Cleanup and Disposal Reactivity Data Stability StableSafe Handling and Use June