Oki PAGE 6E manual Overnight Exchange

Page 45

OVERNIGHT EXCHANGE

Available in the United States and Canada

If you choose to use our Overnight Exchange service, call 1- 800-OKIDATA: our trained personnel will try to solve your problem over the phone. If they determine that your printer hardware is defective, an exchange machine will be shipped to you via air express. Have your credit card available as our representative will be asking for this information. You will receive the exchange machine the next business day—or no later than the second business day.

Return the original machine to OKIDATA by using the same packaging materials you received with the exchange printer, and making it available to pickup by OKIDATA’s representa- tive within 2 business days from your receipt of the exchange machine: failure to do so may result in your being charged the full price of the exchange unit . Before you ship the printer, remove the image drum and toner cartridge to prevent damage to the printer during shipment: failure to do so may result in a fee for cleaning/repairs which will be charged to your account.

When Overnight Exchange is used, the returned machine be- comes the property of OKIDATA. Exchange machines may be new or repaired, at the option of OKIDATA: the exchange machine becomes the property of the customer when the returned machine had been picked up by OKIDATA’s designated carrier. The exchange printer will be warranted for thirty (30) days or the remaining warranty period of the returned printer, whichever is longer.

Overnight Exchange of the printer for a printhead failure is limited to one year from date of purchase. For the remaining printhead warranty period, replacement will be at an authorized service center or authorized third party service organization. Call 1-800-OKIDATA for authorized service locations.

37

OKIPAGE 6e

Image 45
Contents Users Guide Users Guide Okipage 6e Safety InstructionsUsers Guide Okipage 6e Users Guide Table of Contents Problem Solving Consumables Optional AccessoriesOkidata Online Check ContentsLatches Printer ComponentsRemove the protective sheet Setting Up Your PrinterInstalling Toner Push the blue lever forward Choosing Paper Using Recycled Print MediaInstalling Paper Paper Exit Paths Top Paper ExitRear Paper Exit Transparencies/Adhesive Labels Manual FeedChoosing Envelopes Printing EnvelopesConnecting Your Printer Installing Printer Software Click Have DiskOkidata Okipage 6e Hi-Per W appears click Next Installing the Okipage 6e Software for Windows Installing the Okipage 6e Software for Windows NT Installing the DOS Operator Panel Using the Status Monitor Setting Features in the Online Operator Panel Replacing theToner Cartridge Printer MaintenanceTab Toner Cartridge Life Replacing the Image Drum Cartridge Image Drum Cartridge Life Resetting the Drum CounterRunning a Cleaning Cleaning the LED Array Expanding Memory Clearing Paper Jams Problem SolvingProblem Solving Print Quality Problems Problem Solving Software Problems Hardware Problems This information is valid for the United States and Canada Service and SupportOkidata Regional Service Center Faxable FactsEast Okidata Service Centers contd Central Purchasing SuppliesCanada Limited Warranty Overnight Exchange Okidata Service Centers Index Users Guide Okipage 6e Emergency For more information, contact Okidata atHazardous Ingredients Physical DataHealth Hazard Data Fire and Explosion Hazard DataCarbon black PolypropyleneSpill Cleanup and Disposal Reactivity Data Stability StableSafe Handling and Use June