Epson 188 manual Troubleshooting, General Information

Page 63

Troubleshooting

General Information

Here are some general things to check before proceeding with detailed troubleshooting.

•Is the printer plugged in and turned on?

•Are the connections (power and interface) secure?

•Is the printer being operated under the proper ambient condi- tions (see page 82)?

•Does the paper being used meet the specifications for this printer (see page 81)?

•Is the paper properly installed (see pages 14, ff.)?

•Is the ribbon properly installed (see pages 7, ff.)?

•Is an Oki ribbon being used?

•Is the head gap correctly set (see page 11)?

•Are the correct printer drivers being used for the printer (see page 35)?

Note

•Settings made in your software application normally override settings made in your printer driver.

•Settings made in the printer driver normally override settings made in the printer menu or via the front panel.

63 • Troubleshooting

Image 63

Contents Page 59358801, Rev Contents Page Contents and Unpacking Getting StartedLocation Removing the Shipping Restraint Use only genuine Oki Data ribbon cartridges Installing/Replacing the Ribbon CartridgeRemove the access cover and center the printhead Getting Started Installing the Platen Knob Paper Type Lever Position Adjusting the Head GapInstalling the Paper Separator Power Connection Setting Up Your PrinterBefore You Start Loading PaperPaper Lever Positions Setting the Head GapLoading Continuous Forms, Rear Feed Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Loading Continuous Forms, Bottom Feed Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Loading Single Sheets Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Test print begins Testing Your PrinterComputer Connections USB ConnectionUSB Cable Requirements Setting Up Your Printer Parallel Cable Requirements Parallel LPT Connection, IEEE-1284 Parallel/USB Model OnlySerial COM Connection, RS-232C Serial/USB Model Only Make sure the printer and computer are both turned OFF Setting up the Printer to Work with Your Computer Click Add Printer Non-Windows Systems Set the Emulation in the Printer MenuFor Non-Windows Applications ML186 Emulation Mode Compatible Printers/DriversChanging the Emulation Default in the Printer Menu Operating Your Printer Front Panel OperationFront Panel Lights LED Front Panel Buttons Button Print Mode Menu Mode Held at Power UpPrinting a List of Current Menu Settings Setting Printer DefaultsUsing the Menu Mode Entering the Menu ModeSSD Sample Default Menu Printout Parallel/USB ModelChanging Menu Settings For Example Default settings are indicated in bold italic Default Menu SelectionsVertical Control 17.1 CPI, 20CPI Ready on Power Up, Ready Using the Pull Tractor Unit if installed Operating Your Printer Operating Your Printer Using the Roll Paper Stand if installed Loading the PaperCorrect Paper Path Operating Your Printer Operating Your Printer Operating Your Printer Replacing the Ribbon Cartridge MaintenanceMaintenance Self Test Font Samples Rolling Ascii Test Hex Dump ModeCleaning the Housing Maintenance General Information TroubleshootingSolution General Problems/SolutionsSolutions Ink smears on the paper when I print narrow columns Alarm light is flashing Problem Rear Feed Jams Clearing Paper JamsPrinthead may be HOT Troubleshooting Rear Feed, Repeating Paper Jams For Defective PaperFor Misaligned Paper For Bits of Paper in the Paper Path Troubleshooting Reload the paper Turn the printer on Single Sheet Paper Jams Troubleshooting Parts & Options Replacement PartsOptions General SpecificationsPaper Physical Interfaces Index Environmental specificationsLights, front panel Rear feed paper