Epson 188 manual General Problems/Solutions

Page 64

General Problems/Solutions

Problem____________________________________________

My word processor files do not print the way I have the menu and front panel set.

Solution

1.Check your software application and/or printer driver settings: these override the menu and front panel settings (see Note above).

2.Before sending a file to the printer, many word processors send either an “initialization string” or an I-Prime signal to the printer.

The initialization string contains codes that override the panel and menu settings. To change your printer to ignore the reset code, enter the Menu Mode, go to the Set-Up group and change the setting for Reset Inhibit to Yes.

The I-Prime signal will automatically override any front panel settings you have made. To eliminate this problem, enter the Menu Mode, go to the Parallel Interface group and change the setting for I-Prime to Invalid.

For more information on changing menu settings, see page 42.

Problem____________________________________________

Nothing happens when I turn on the printer.

Solution

1.Check the power cord connection to the outlet and to the printer.

2.If you are using a power strip, make sure it is turned ON, and that the fuse hasn’t blown or that the circuit breaker hasn’t tripped.

3.If the solution is not obvious — call for service.

64 • Troubleshooting

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Contents Page 59358801, Rev Contents Page Getting Started Contents and UnpackingLocation Removing the Shipping Restraint Installing/Replacing the Ribbon Cartridge Use only genuine Oki Data ribbon cartridgesRemove the access cover and center the printhead Getting Started Installing the Platen Knob Adjusting the Head Gap Paper Type Lever PositionInstalling the Paper Separator Setting Up Your Printer Power ConnectionLoading Paper Before You StartSetting the Head Gap Paper Lever PositionsLoading Continuous Forms, Rear Feed Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Loading Continuous Forms, Bottom Feed Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Loading Single Sheets Setting Up Your Printer Setting Up Your Printer Setting Up Your Printer Testing Your Printer Test print beginsUSB Connection Computer ConnectionsUSB Cable Requirements Setting Up Your Printer Parallel LPT Connection, IEEE-1284 Parallel/USB Model Only Parallel Cable RequirementsSerial COM Connection, RS-232C Serial/USB Model Only Make sure the printer and computer are both turned OFF Setting up the Printer to Work with Your Computer Non-Windows Systems Set the Emulation in the Printer Menu Click Add PrinterML186 Emulation Mode Compatible Printers/Drivers For Non-Windows ApplicationsChanging the Emulation Default in the Printer Menu Front Panel Operation Operating Your PrinterFront Panel Lights LED Button Print Mode Menu Mode Held at Power Up Front Panel ButtonsSetting Printer Defaults Using the Menu ModeEntering the Menu Mode Printing a List of Current Menu SettingsSample Default Menu Printout Parallel/USB Model SSDChanging Menu Settings For Example Default Menu Selections Default settings are indicated in bold italicVertical Control 17.1 CPI, 20CPI Ready on Power Up, Ready Using the Pull Tractor Unit if installed Operating Your Printer Operating Your Printer Loading the Paper Using the Roll Paper Stand if installedCorrect Paper Path Operating Your Printer Operating Your Printer Operating Your Printer Maintenance Replacing the Ribbon CartridgeMaintenance Self Test Font Samples Hex Dump Mode Rolling Ascii Test Cleaning the Housing Maintenance Troubleshooting General InformationGeneral Problems/Solutions SolutionSolutions Ink smears on the paper when I print narrow columns Alarm light is flashing Problem Clearing Paper Jams Rear Feed JamsPrinthead may be HOT Troubleshooting For Defective Paper Rear Feed, Repeating Paper JamsFor Misaligned Paper For Bits of Paper in the Paper Path Troubleshooting Reload the paper Turn the printer on Single Sheet Paper Jams Troubleshooting Replacement Parts Parts & OptionsOptions Specifications GeneralPaper Physical Interfaces Environmental specifications IndexLights, front panel Rear feed paper