General Problems/Solutions
Problem____________________________________________
My word processor files do not print the way I have the menu and front panel set.
Solution
1.Check your software application and/or printer driver settings: these override the menu and front panel settings (see Note above).
2.Before sending a file to the printer, many word processors send either an “initialization string” or an
The initialization string contains codes that override the panel and menu settings. To change your printer to ignore the reset code, enter the Menu Mode, go to the
The
For more information on changing menu settings, see page 42.
Problem____________________________________________
Nothing happens when I turn on the printer.
Solution
1.Check the power cord connection to the outlet and to the printer.
2.If you are using a power strip, make sure it is turned ON, and that the fuse hasn’t blown or that the circuit breaker hasn’t tripped.
3.If the solution is not obvious — call for service.
64 • Troubleshooting