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To ensure
You use the paper thickness lever to adjust the distance between the print head and the paper to accommodate different paper thicknesses. This distance is called the print gap.
Set the lever according to the thickness of the paper you are using:
zDown is for printing on plain paper and normal weight (such as 20 lb) print media. Up is for printing on
Paper Thickness Lever
Always set the paper thickness lever before and after printing on
If you are printing documents with high density graphics or ink and the printed pages are smudged, try setting the paper thickness lever to the up position. This moves the print head unit further from the paper. Print quality may diminish slightly but the smudges should go