Canon ir3570, ir4570, iR3530, iR2870, iR2270, iR2230 manual Printing Problems, Printer Trouble

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3

Troubleshooting

Printing Problems

If you have trouble printing, we recommend resolving the problems with the following remedies.

NOTE

Please contact your local authorised Canon dealer if a problem persists, or if you encounter problems not listed below.

Printer Trouble

The printer does not work.

Cause 1

There is data remaining in the printer's memory. (The Processing/Data Indicator is flashing or

 

lit.)

 

 

Remedy

Print out the data. (See Chapter 5, "Checking Job and Device Status," in the Reference

 

Guide.)

 

 

Cause 2

There is a problem with the printer or the software.

 

 

Remedy

Look at the message on the display and act accordingly. (See "When a Message Is

 

Displayed," on p. 3-2.)

Printing stops before the job is complete.

Cause

There is data remaining in the printer's memory. (The Processing/Data Indicator is flashing or

 

lit.)

 

 

Remedy

Print out the data. (See Chapter 5, "Checking Job and Device Status," in the Reference

 

Guide.)

You cannot print a job or store a job.

Cause

The total number of pages in all jobs (maximum capacity is 8,000 pages) or size of the data

 

in the hard disk has exceeded the limit which can be processed.

 

 

Remedy 1

Delete other processes, documents, or forms stored in the box, cancel other jobs being

 

processed, or wait until those jobs are finished, then print again.

 

 

Remedy 2

Divide the job, then print again.

 

 

You cannot store a secured print job.

Cause

The number of secured jobs stored in the machine has exceeded the maximum capacity of

 

25 jobs, or the total number of pages that are stored or are in jobs has exceeded the limit

 

(8,000 pages).

 

 

Remedy

Delete other secured jobs, or wait until those jobs have finished printing, then print again.

 

 

3-4Printing Problems

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Contents Page Manuals for the Machine PCL Driver GuideMeap SMS How This Manual Is Organised AppendixContents Troubleshooting Chapter AppendixHow to Use This Manual Symbols Used in This ManualKeys Used in This Manual Displays Used in This Manual Illustrations Used in This ManualAbbreviations Used in This Manual Copyright Legal NoticesTrademarks DisclaimersPage Before You Start Using This Machine Before You Start Using This Machine Menu FunctionsWhat Are Menu Functions? Settings Priorities Additional Functions Screen Accessing the Menus Press Printer SettingsPress Select Settings or Utility to access the corresponding menu Using the Printer Settings Menu Using This MachineBefore You Start Press Settings Press Copies Confirm the setting press OK Press or + to enter the number of copies10Using the Printer Settings Menu Printer Settings Menu An Overview of Printer Settings Printer Settings MenuSettings Menu UFR II Settings Copy Set Numbering *4 *5Imaging Settings Utility MenuSettings Menu CopiesSided Printing Default Paper Size Default Paper TypePaper Feed Print Quality Paper Size OverrideImage Refinement Printer Settings Menu Density Toner SaveLayout Binding LocationPrinter Settings Menu Margin 10Settings MenuBinding Location and Margin Settings ABC Menu Offset X/Offset YAuto Continue Job Securing TimeTimeout Print After Completing RIPFinisher No OptionsMenu Offset+CollateCorner Upper-Left 18Settings Menu Punch Booklet Size PaperSaddle Stitch Transparency Interleaving Off*, Blank, and PrintedCopy Set Numbering Copy Set NumberingPrinter Settings Menu Print Position Starting NumberNumber Size Initialize UFR II Settings HalftonesPaper Save Imaging Settings Image OrientationZoom Print Position Show WarningsEnlarge Print Area Reset Printer Utility Menu30Utility Menu Troubleshooting When a Message Is Displayed TroubleshootingWhen a Message Is Displayed Printing Problems Printer TroublePrinting Problems Offset X/Offset Y, on p Print Quality Problems 8Printing Problems Appendix Specifications Software SpecificationsAppendix Index NumericsRIP