Canon BJ-200ex manual Servicing the Printer, Canada, Supplies

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Canada

Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121.

In other countries, please contact your Canon dealer.

Supplies

To order supplies, call Canon Accessories at 1-800-671- 1090 from 9 A.M. to 7 P.M. EST.

Servicing the Printer

The Canon BJ-200ex Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The warranty card that came with your printer describes Canon's limited two-year warranty for its Bubble Jet printers. Be sure to read the warranty information and save the card.

If you seem to have a problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot solve the problem, contact Canon's support personnel at the help desk.

If you fell that your BJ-200ex Bubble Jet Printer needs servicing, call the Canon help desk to locate the Canon Authorized Service Facility (ASF) nearest you or how to find out about the exclusive Canon InstantExchange limited warranty service.

At the time of this manual's writing, Canon does not offer an extended warranty program beyond the two-year warranty; however, some authorized Canon dealers may offer such programs for a fee. If you are interested in an extended warranty, contact your Canon Authorized Service Facility to see if it offers such a service.

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Contents

BJ-200ex Contents Using the Printer With Your Software Appendix a Features and Benefits Chapter Introduction Excellent Print Quality Simple Maintenance Reduction ModeConvenient Paper Handling Software CompatibilityInk Cartridge Options and SuppliesPrint Media Related PublicationCustomer Support Bulletin Board ServicesHelp Desk Fax NumberServicing the Printer CanadaSupplies Unpacking the Printer Chapter Setting Up the PrinterFollow these steps to unpack your printer Carefully remove all items from the boxCheck to see that you have the following items Removing the Shipping MaterialsRemove the shipping tape inside the printer Remove the shipping tape from the outside of the printerSelecting a Location for Your Printer From the Front Examining the PrinterOperator Panel From the Back Inside the Printer Attaching the Power CordConnecting Your Printer to the Computer Installing the Ink Cartridge To install the in cartridge, follow these steps Page Close the front cover Push the lock lever down until it locks into placeTurning On the Printer To turn on the printers power, follow these stepsLoading a Stack of Paper Cleaning the Print HeadPage Do not force the paper into the printer Printing a Test PatternInstalling a Printer Driver Press the Power button to turn off the printerPrinter starts to print Demo Print Installing the Windows Printer Driver and Visual Guide Using the BJ-200ex Windows Driver Using the Visual GuideInstalling the Canon TrueType Fonts for Microsoft Windows Managing Your Printers Features Software ApplicationsOperator Panel Buttons Line Printers Versus Page Printers DIP SwitchesLine Printers and Processing Line PrintersPrinters and Processing CongratulationsSelecting Paper Types Chapter Using the PrinterPlain Papers TransparenciesSetting the Paper Thickness Lever For complete paper specifications, see Appendix aBefore Loading Paper Setting the Paper Selection Lever Page Printer Settings for Various Print Media Printing DocumentsPaper Thickness Selection Loading Paper type Lever Method Specifying Print Options Automatically Feeding PaperSee your applications documentation for details Page Slide the stack of paper into the printer until it stops Adjust the paper guide to the stack of paper Auto Feed Guidelines Specifying Manual Feed Printing Single SheetsManually Feeding Paper Make sure the printer is turned on and on-lineSet the paper selection lever to the front Open the top cover and check the paper thickness leverPage Start your print operation Printing on TransparenciesPrinting on Envelopes Preparing Your Software Turning On the Printers Envelope ModePreparing the Printer Insert the envelopes Adjust the paper guide to the stack of envelopes Printing on Legal-size Paper Turning Off Envelope ModePrinting in Landscape Orientation Printing the Test Patterns Starting Self TestTo start the Self Test, follow these steps StoppingFont List Epson LQ mode, the self Test looks like thisTo start the Font List, follow these steps Demo Prints 1 To start the Demo Prints, follow these steps Pausing a Print OperationPage Chapter Using the Printer With Your Software Printer Setup Within Windows Paper Size option Selecting Printing OptionsMedia Type option Paper Source optionPlain Paper TransparencyPrint Quality options Print Selection optionBlack and White GrayscaleSpecial Options Orientation optionOther selections Halftone Pattern 1 and PatternDiffusion Intensity Printing a DocumentWays to Improve Print speed in Windows To improve printing speed, you can try the following§ Avoid diffusion halftones Background Printing Using the Windows Print ManagerForeground Printing Setting Up MS-DOS Application ProgramsSelecting a Printer Driver Selecting a Printer Control Mode Printer control mode Typeface BJ mode Epson LQ modeYour printer has two resident printer control modes Printer control mode Print style BJ mode Epson LQ mode Setting Up WordPerfect for Your PrinterSoftware and Printer Compatibility For details Feeding Paper Chapter Using the Operator PanelPrint mode Function Speed at 10 cpi Selecting a Print ModeForm feeding Line feedingTwo-thirds Reduction Mode Using the Reduction ModesSelect your print mode as follows Selecting reduction mode cancel Smoothing mode if setSelecting the Reduction Mode One-half Reduction ModePerforming Automatic Line Feeds Cleaning the Printer Chapter Maintaining the PrinterPrinter Guidelines Replacing the Ink Cartridge Clean the exterior of the printerUsing Ink To avoid spilling ink, follow these precautionsInk Cartridge Guidelines Installing the Ink Cartridge Take the new ink cartridge out of its protective packaging Push the lock lever down until it locks into place Cleaning the Print Head Transporting the Printer Follow these guidelines when storing your ink cartridgesStoring Ink Cartridges Ink Cartridges Continually Run Out of InkPage Check List Chapter TroubleshootingError Light Problems If the error persists, call the Canon help desk Operational ProblemsReinstall the ink cartridge checking that it is Securely latched in place. Make sure there is no gapPrinting Problems Paper Loading Problems Make sure the stack of paper is straight in the sheet feeder Print Quality Problems Jagged look. Changing the resolution to 360 dpi Windows ProblemsShould correct this problem Feed a few sheets of paper through the printerPage To verify a proper SET Temp statement, follow these steps If you are using MS-DOS 5.x or lower, type the followingClearing Paper Jams Page Factory Default Settings Function SettingChapter Customizing the Printer DIP Switch Settings BJ-10 ModeDIP switch Function DIP switches Character set DIP switches 5, 6DIP switch Epson LQ ModeChanging a DIP Switch Setting DIP switches TypefaceMake sure the printer is turned off Close the DIP switch cover after making your selections Sheet Feeder Capacity Appendix a Printer SpecificationsPaper Size Printing SpeedPage Reduction Mode Page Resident Printer Control Modes Line Feed PitchPrinting Characters Graphic Image Print Mode Pitch Characters per lineInk Cartridge InterfaceOperating Environment Storing EnvironmentPrinting Envelopes in Microsoft Windows Appendix B Application NotesAmiPro To print envelopes in AmiPro 3.0, follow these stepsMicrosoft Word for Windows Microsoft Word 6.0 for WindowsMicrosoft Word 2.0 for Windows WordPerfect WordPerfectFirst time printing envelopes Printing envelopes other than the first timeWorks 3.0 for Windows