Canon BJ-200ex manual Print Quality Problems

Envelopes may not be loaded correctly.

Single envelopes may not be feeding correctly.

Envelope mode may not be enabled.

Make sure the envelopes are loaded properly:

§The top of the envelope goes in first.

§The flap is toward the sheet feeder.

§The right side of the envelope is aligned against the right side of the sheet feeder.

§The left side is aligned against the paper guide.

(See Chapter 3, Using the Printer, for details)

For manual loading, make sure the envelope mode in your printer driver or your software application. If necessary, enable envelope mode using the printer's operator panel. Make sure you have set up envelope mode in your printer driver or your software application. If necessary, enable envelope mode using the printer's operator panel.

		NOTE: Use only commercial number 10
		envelopes, which are 9.5 x 4.1 inches.
Paper does not	Your software application is	Press the ON LINE button to set the printer off line.
eject after printing	not telling the printer to	Press and hold the LF/FF button for one second
	eject the paper after	to eject the paper.
	printing.	To resume printing, press the ON LINE button.

Repeated paper	The paper you are using
jams occur	may be causing the jams.

Fan the paper before stacking it in the sheet feeder. This keeps the sheets of paper from sticking together.

Check that the paper you are using and your printing environment are within the specifications of the printer. See Appendix A, Specifications, for details.

To clear paper jams, see page 123.

Print Quality Problems

If your print quality is not what you expect it to be, check the problems and solutions listed in the following table.

Problem	Cause
Print density	You are using HS mode and not
is low	getting satisfactory darkness.
Print is not	You are printing on the wrong
clear	side of the paper.
	Paper thickness lever may be set
	for the wrong type of paper.
	The paper you are using may not
	be supported by the printer.
	The print head may need to be
	cleaned.
	You are not using a BC-02 ink
	cartridge.
White streaks	Ink nozzles on the print head may
or missing	be clogged with dust.
dots
	The ink cartridge may be installed
	incorrectly.
	The print medium being used may
	not be acceptable.

Solution

Try HQ mode; the print density in HQ mode is higher than HS mode.

Paper has a right side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.

Make sure the paper thicknes lever (inside the printer) is set for your paper type.

Make sure you are using the recommended paper. See Appendix A, Specificaitons, for paper specifications. Clean the print head. See Chapter 6, Maintaining the Printer, for details.

Make sure you are using a BC-02 ink cartridge. If not, replace the ink cartridge with a BC-02.

Clean the print head. See Chapter 6, Maintaining the Printer, for details. Repeat cleaning if necessary.

Make sure the ink cartridge is installed correctly.

Use only print media specified in the Selecting Paper Types section on page 35.