Wacom DTU-1931 user manual VGA Problems

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DTU193_Manual.fm Page 32 Monday, September 15, 2008 2:42 PM

When a still image is

Use a screen saver or other power management feature.

displayed for a long

 

period of time without

 

refreshing the screen, an

 

after-image remains for a

 

short period of time.

 

 

 

Color quality is

Open the OSD menu and select the RESET option.

inaccurate.

Be sure the DTU-1931 color profile has been installed and is

 

 

selected as the profile for use with your operating system and

 

applications.

 

Any changes to the contrast setting should be made in small

 

increments as changes in contrast may affect color accuracy.

The color white does not display as white.

Be sure the DTU-1931 color profile has been installed and is selected as the profile for use with your operating system and applications.

Verify that the display is operating at the factory default settings. If that is not sufficient, then adjust color as necessary. For details on color management, refer to your operating system and application documentation.

Verify that the video cable and connector are fully connected.

VGA PROBLEMS

The display ripples or flickers.

Open the OSD menu and select the AUTO ADJUST option. Then, if necessary, manually adjust pitch and phase.

Verify that the display adapter or video card matches the specifications for the DTU-1931.

 

Adjust the refresh rate in the Display Properties control panel.

The display is not clear.

Set the display resolution of your video card to 1280 x 1024.

Text or other portions of

Turn off the DTU-1931, then turn it back on.

the screen appear

blurred.

Open the OSD menu and select the AUTO ADJUST option.

 

If necessary, manually adjust the brightness, pitch, and phase

 

settings.

The display and LCD panel are not lined up. The display size is not correct.

Open the OSD menu and select the AUTO ADJUST option.

As necessary, adjust pitch and phase, and horizontal and vertical position. Note that some video cards may not show the display in proper sizing.

The display ripples or shows a moiré pattern. The display color is not even.

Open the OSD menu and select the AUTO ADJUST option. If this does not solve the problem, select the RESET option to set the display back to the factory default settings.

As necessary, adjust pitch and phase.

Troubleshooting Page 32

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Contents DTU193Manual.fm Page -3 Monday, September 15, 2008 242 PM DTU193Manual.fm Page -2 Monday, September 15, 2008 242 PM Installation Guide & User’s Manual DTU193Manual.fm Page 0 Monday, September 15, 2008 242 PM Introduction and Overview Precautions Temperature and humidityPhysical Location EnvironmentUsage HandlingDTU193Manual.fm Page 4 Monday, September 15, 2008 242 PM Contents DTU193Manual.fm Page 6 Monday, September 15, 2008 242 PM Package Contents Your NEW DTU-1931PEN Display Components Front ViewStand adjustment lever DVI/VGA digital/analog switch Rear ViewPen storage compartment Kensington security slotAdjusting Display Incline Installation System RequirementsLCD Monitor Installation Apple ADC Connector Mini-VGA portLCD Monitor Cabling Diagram Screen Resolution DTU193Manual.fm Page 15 Monday, September 15, 2008 242 PM PEN Tablet Installation USB Cable InstallationPEN Tablet Cabling Diagram Software Installation Setting UP Your Work Area Working with Your DTU-1931Tips Using the PEN PEN ComponentsBasic PEN Operations Customizing Opening the Control PanelLearning More Tabs display customizable settings for the selected Tool Customization BasicsSee Adjusting pitch and phase VGA Calibrating the DTU-1931Adjusting the Display Factory PRESETS, AUTO-SYNC, and User SettingsOn Screen Display OSD Settings Menu buttonDTU193Manual.fm Page 25 Monday, September 15, 2008 242 PM DTU193Manual.fm Page 26 Monday, September 15, 2008 242 PM Adjusting Pitch and Phase VGA only Power SavingComputer mode Sync VideoTroubleshooting Testing the DTU-1931Verify that the tablet and pen are working Testing Your PEN Display Troubleshooting General Display ProblemsVGA Problems PEN Tablet Troubleshooting General ProblemsTroubleshooting on Main Library Preferencepanes folder. This file is only to be WINDOWS-SPECIFIC Problems MACINTOSH-SPECIFIC ProblemsTechnical Support Options Obtaining Driver Downloads TaiwanCleaning AppendixCaring for the DTU-1931 Replacing the PEN TIPUsing AN Alternate Mount or Stand PEN and Digital INK Capabilities in Windows Vista About the Windows Vista Tablet PC Input Panel Uninstalling the DTU-1931 WindowsProduct Specifications General SpecificationsDisplay PEN TabletOrdering Parts and Accessories Power AdapterPEN Model UP-817E Radio and Television Interference Federal Communications Commission FCC NoticeIndustry Canada Canada only CE DeclarationIndustry Canada, Class B Warranty WORLDWIDE, Except for EUROPE, Africa and Middle EastWarranty Service in the U.S.A. and Canada Warranty EUROPE, Africa and Middle East Important Notice to CustomersGermany This page intentionally left blank Appendix