Wacom DTU-1931 user manual Main Library Preferencepanes folder. This file is only to be

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DTU193_Manual.fm Page 35 Monday, September 15, 2008 2:42 PM

When using the pen display tablet on a multiple monitor system, you cannot use the pen to control the other monitor(s).

Set a pen button to DISPLAY TOGGLE, and then press that button to cycle between pen control for the DTU-1931 and your other displays. See the electronic Software User’s Manual for details on working with

DISPLAY TOGGLE.

You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set the pen’s DuoSwitch to MODE TOGGLE.... Then use the switch to toggle between pen mode and

mouse mode.

The line you are drawing does not line up with the location of the screen cursor.

You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.

To function properly, some applications require that the pen is set to pen mode. Make sure the pen has not been toggled to mouse mode.

If the pen is set to pen mode and the problem still exists, then you may have a corrupted preferences file. Follow the instructions in the next tip to create a new preferences file.

Delete the pen tablet preferences as follows:

Windows: Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and TABLET PREFERENCE FILE UTILITY.

In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user. To delete preferences for multiple users, click on the REMOVE ALL PREFERENCE FILES button. Note that administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.

Macintosh: For a single user, delete the tablet preferences by first choosing your HOME folder from the GO menu. Then open your home LIBRARY folder. Within your home LIBRARY folder, open the PREFERENCES folder and delete the com.wacom.wacomtablet.prefs file. Log out, then log back in. When the tablet driver loads it will create a new preferences file with the factory defaults.

For multiple users, delete all tablet preferences by first opening the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the REMOVE WACOM TABLET utility. When the utility starts, click on the REMOVE ALL PREFERENCE FILES button. The tablet driver will be restarted, creating new preferences files with the factory defaults.

Recalibrate the tablet.

 

Note: Do not manually remove the WACOM TABLET.PREFPANE file from

 

the main LIBRARY PREFERENCEPANES folder. This file is only to be

 

removed when uninstalling the tablet software driver, and then only

 

when using the REMOVE WACOM TABLET utility.

The computer does not

When you are not using the pen, remove it from the pen display

go to sleep.

surface or the pen display will continue to send data, keeping the

 

computer awake.

 

 

The screen cursor jumps

When the pen is not in use, place it in the pen storage compartment,

back when using your

or at some location near the pen display – but not on the display.

regular mouse or

Leaving your pen on the display may interfere with screen cursor

trackball.

positioning when using other input devices.

 

 

The screen cursor

The tablet portion of the DTU-1931 emits electromagnetic waves at a

moves erratically or

certain frequency. If another tablet is too closely placed to the

jumps around on the

DTU-1931 it may interfere with screen cursor positioning. If this

display screen when

occurs, move the tablet further away from the DTU-1931.

another tablet is

 

connected to your

 

computer.

 

 

 

 

Troubleshooting

 

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Contents DTU193Manual.fm Page -3 Monday, September 15, 2008 242 PM DTU193Manual.fm Page -2 Monday, September 15, 2008 242 PM Installation Guide & User’s Manual DTU193Manual.fm Page 0 Monday, September 15, 2008 242 PM Introduction and Overview Environment PrecautionsTemperature and humidity Physical LocationHandling UsageDTU193Manual.fm Page 4 Monday, September 15, 2008 242 PM Contents DTU193Manual.fm Page 6 Monday, September 15, 2008 242 PM Your NEW DTU-1931 Package ContentsFront View PEN Display ComponentsKensington security slot Stand adjustment lever DVI/VGA digital/analog switchRear View Pen storage compartmentAdjusting Display Incline System Requirements InstallationApple ADC Connector Mini-VGA port LCD Monitor InstallationLCD Monitor Cabling Diagram Screen Resolution DTU193Manual.fm Page 15 Monday, September 15, 2008 242 PM PEN Tablet Installation USB Cable InstallationPEN Tablet Cabling Diagram Software Installation Setting UP Your Work Area Working with Your DTU-1931Tips PEN Components Using the PENBasic PEN Operations Customizing Opening the Control PanelLearning More Customization Basics Tabs display customizable settings for the selected ToolCalibrating the DTU-1931 See Adjusting pitch and phase VGAMenu button Adjusting the DisplayFactory PRESETS, AUTO-SYNC, and User Settings On Screen Display OSD SettingsDTU193Manual.fm Page 25 Monday, September 15, 2008 242 PM DTU193Manual.fm Page 26 Monday, September 15, 2008 242 PM Video Adjusting Pitch and Phase VGA onlyPower Saving Computer mode SyncTesting the DTU-1931 TroubleshootingVerify that the tablet and pen are working Testing Your PEN General Display Problems Display TroubleshootingVGA Problems General Problems PEN Tablet TroubleshootingTroubleshooting on Main Library Preferencepanes folder. This file is only to be MACINTOSH-SPECIFIC Problems WINDOWS-SPECIFIC ProblemsTechnical Support Options Taiwan Obtaining Driver DownloadsReplacing the PEN TIP CleaningAppendix Caring for the DTU-1931Using AN Alternate Mount or Stand PEN and Digital INK Capabilities in Windows Vista About the Windows Vista Tablet PC Input Panel Windows Uninstalling the DTU-1931PEN Tablet Product SpecificationsGeneral Specifications DisplayOrdering Parts and Accessories Power AdapterPEN Model UP-817E Federal Communications Commission FCC Notice Radio and Television InterferenceIndustry Canada Canada only CE DeclarationIndustry Canada, Class B WORLDWIDE, Except for EUROPE, Africa and Middle East WarrantyWarranty Service in the U.S.A. and Canada Important Notice to Customers Warranty EUROPE, Africa and Middle EastGermany This page intentionally left blank Appendix