Toshiba PCX5000, P000233790, PCX 5000 owner manual Frequently Asked Questions

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Appendix

Frequently Asked Questions

Q: I have forgotten my password. What should I do?

A:Reset your PCX5000 to factory defaults using the Reset button. The Reset button is located behind the PCX5000 and should be pressed until the device reboots (in about 10 seconds). Note that all the configuration information you entered previously will have to be re-entered.

Q: Where can I download the driver for my PCX5000?

A:If you are only using the 10/100 Ethernet interface to connect your computers to the PCX5000, there is no special driver needed on the computers.

If you are using the USB interface to connect a computer to the PCX5000, you must install the PCX5000 USB Driver for Microsoft Windows 98SE, 2000, Me or XP. Drivers for each of these operating systems are included in the CD-ROM packaged with this product.

You may download new versions of the USB drivers through the support web site: http://www.toshiba.com/taisnpd/support/downloads.html

Q: Do I need to turn off the PCX5000?

A:No, you can leave PCX5000 powered up, however, you should power down the PCX5000 and your computers during an electrical (lightning) storm.

Q: How do I share my Internet connection between several PCs?

A:Simply connect your computers to the PCX5000 and set “assign IP address automatically” in each of the computer’s local network settings. The PCX5000 runs a “DHCP server” that will automatically assign unique IP addresses to all your computers and allow them to connect to the Internet at the same time.

Q: Can I change the internal IP address range of my PCX5000?

A:Yes, you may change the internal subnet range. When doing so, the gateway IP address will change automatically to be the last address on your new subnet. For example, if you change your subnet range to 10.0.10.x, the internal IP address of the gateway will automatically change to 10.0.10.254.

Please refer to the “Configuring the PCX5000 Gateway” section of the manual.

Note: The IP address of the PCX5000 web configuration page does not change. It is fixed at

192.168.100.1.

Q: How do I configure a PC with a static IP address?

A:To configure a PC with a static IP address, use the upper IP range (x.x.x.128-x.x.x.253) reserved for that purpose. The PCX5000 will not dynamically assign any other PC with these IP addresses.

Remember to set the subnet mask (255.255.255.0), gateway IP (default is 192.168.100.254) and DNS addresses as provided by your service provider.

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Contents PCX5000 Page Table of Contents Contact Information FeaturesIntroduction System RequirementsImportant Rules for Safe Operation InstallationService Use and MaintenanceHow does the PCX5000 connect to a computer? What is DOCSIS?Overview How does the PCX5000 work?Contacting your Cable Provider Getting StartedFront View figure PCX5000 Front and Rear ViewRear View figure Important Information CD-ROM ContentsInstalling the PCX5000 Setting Up Your PCX5000 and ComputersPCX5000 to Computer Connection figure 100Mbps1-4 Wireless is not activePCX5000 Front Panel figure OffMounting the PCX5000 on a Wall Installing the Ethernet Connections Configuring Your ComputersPreparation Installing the USB DriversInstalling the USB Drivers Windows 2000 USB Driver Installation ExampleMode Infrastructure Configuring the Computer for Wireless OperationClick the + next to Universal Serial Bus Controllers Network Configuration for Windows 98SE and Windows Me Windows Network ConfigurationNetwork Configuration for Windows Network Configuration for Windows XP Macintosh OS 9 Configuration Ethernet Settings Macintosh Ethernet and Wireless Network ConfigurationMacintosh OS 9 AirPort Settings Macintosh OS X Configuration Ethernet Settings Macintosh OS X AirPort Settings Configuring PCX5000 GatewayYou may also check the PCX5000 status Login for the first time PCX5000 Administration PagesMain Menu Side Bar Detail PCX5000 WelcomeImportant Information Important information Page Page Page Page New screen appears Important Information PCX5000 Wireless ConfigurationImportant Information Signal-to-noise ratio of the downstream signal in dB Reports Pages SofaWare Advanced Security FeaturesPage Page UDP and 256 TCP traffic out. All inbound traffic is blocked Page Page Frequently Asked Questions Does the PCX5000 support IPX or AppleTalk? Can I dial into my home network using the PCX5000?Can I dial into my company’s VPN using the PCX5000? How do I use the PCX5000 with an existing router?How do I upgrade my PCX5000? What is router mode? How will I be notified of new firmware upgrades?What is bridge mode? Function Color Definition LED DiagnosticsQpsk / 16QAM SpecificationsFCC Notice RegulatoryGlossary RJ-45 MAC AddressModem registration Network driverStandard Limited Warranty End-User License Agreement