Toshiba GA-1120 manual Novell error messages, AA-5 Troubleshooting

Page 153

AA-5 Troubleshooting

For any Novell error, make sure:

Your IPX (Novell) network is connected to the GA-1120.

The NetWare server you are trying to access is running.

The Novell network has been configured with at least one print server and queue for the GA-1120.

You have the appropriate permissions and login information, including user name and password, if necessary.

The GA-1120 is configured with the correct frame types for communication with the desired Novell servers.

Novell error messages

Novell error

Cause

Suggested action or exit

 

 

 

220

The guest account, which you have chosen for

Enable a guest account on the NetWare server

Guest account not

initial login, has expired or has been disabled by

for the purpose of Setup.

available.

the NetWare supervisor.

Alternatively, log in to a different account. In

 

 

the ENTER LOGIN NAME screen, change the

 

 

default name (guest) to supervisor or another

 

 

valid login name. When you are prompted for

 

 

a password, enter the correct password for the

 

 

account you named.

 

 

 

222

The server has connected to a file server, but is

Select a different login account or print server.

Unable to log in

unable to log in to the file server or print server

The error screen exits to the File Server Login

to server.

because the password has expired for the login

screen (if login to file server failed) or NetWare

Password has expired

account name or the named print server.

Print Server screen (if login to Print Server

for login name.

 

failed).

 

 

Pressing the Menu button returns to the

 

 

PServer Setup screen.

 

 

 

252

The server has connected to a file server, but is

Select a different login account.

Unable to log in

unable to log in to the server because the selected

The error screen exits to the File Server Login

to server.

login account does not exist on the file server.

screen. Pressing the Menu button returns to the

Login does not

 

PServer Setup screen.

exist.

 

 

 

 

 

Image 153
Contents Toshiba GA-1120 About the Documentation Part Number Avis de Conformation Classe a de l’Industrie Canada Confidentiality Page Contents Levels of access and control Viii ContentsAbout Setup GA-1120 Setup from the Control Panel GA-1120 Control PanelAccessing Setup Ix Contents Administrative functions in the Setup menuGeneral Setup options Network SetupTroubleshooting the GA-1120 Appendix a TroubleshootingAbout this manual IntroductionXii Introduction 11-1 GA-1120 on the network GA-1120 on the networkStages of installation on the network GA-1120 Setup Summary of GA-1120 network installationQuick path to installation Mac OS environment with AppleTalk Key to setupWindows computers in a Novell environment User Software Installation GuideWindows NT 4.0 client Windows NT 4.0/2000 Server environmentWindows computers using Windows printing Unix workstations and Windows computers on a TCP/IP network Connecting network cable to the GA-1120 Back view of the GA-1120 Illustration TBDEthernet connection GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Setting up Network ServersSetting up Network Servers Tips for experts-Windows NT 4.0/2000/XP with TCP/IPFor more information, see 22-3 GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Adding the GA-1120 to the TCP/IP network Perform GA-1120 Setup to support TCP/IP printingConfiguring clients of a Windows NT 4.0/2000 server Installing the GA-1120 as a shared printerWhen prompted, click Yes to have Windows set up the printer 22-7 GA-1120 on a TCP/IP network with Windows NT 4.0/2000/XP Configuring Windows computers without a Windows NT 4.0 serverGA-1120 on a NetWare 3.x, 4.x or 5.x network Tips for experts-IPX networks Overview of IPX printing to the GA-112022-9 GA-1120 on a NetWare 4.x or 5.x network Configuring a NetWare 4.x server for printing Configuring an NDS connection Abbreviations Configuring a bindery connection22-11 GA-1120 on a NetWare 4.x or 5.x network Setting the NetWare 4.x bindery context Setting up an NDS connectionSetting up a NetWare print queue for bindery Setting up NetWare Windows clients for printing22-13 GA-1120 on a NetWare 4.x or 5.x network Tips for experts-NetWare 5.x networks GA-1120 on a NetWare 5.x network with NdpsConfiguring a NetWare 5.x server for printing Setting up the GA-1120 printer driverBefore you begin 22-15 GA-1120 on a NetWare 5.x network with NdpsList of Printer Agents appears Setting up the GA-1120 on a NetWare 5.x networkGA-1120 on a network with Unix workstations Tips for experts-UNIX workstationsThis name must be either print or hold Important note about the remote printer name Setting up the GA-1120 on TCP/IP networksFollowing information applies especially to the GA-1120 For details, see the next sectionTo access GA-1120 Setup, see Publish the Print queue and/or Hold queueServer should respond with a message such as Managing print jobs GA-1120 print connections Levels of access and controlPreparing for GA-1120 Setup Hold queuePrint queue Direct connection Administrator privileges PasswordsGuest privileges no password Operator privilegesWebTools StatusWebSpooler Installer WebDownloader WebSetupWebLink WebScanAn administrator and an operator An administrator but no operatorAn administrator and an operator no WebTool access Control level scenariosUse these settings Setup Network server setup requirements About SetupProceed to GA-1120 Setup, described in Chapter Network should already be installed and operationalEnsuring the copier connection Turn on the copier and then the GA-1120Page 44-1 GA-1120 Setup from the Control Panel GA-1120 Setup from the Control PanelPerforming Setup from the Control Panel Safety warningsGA-1120 Control Panel GA-1120 Control PanelButtons Activity lightDisplay window ScreensScreens are When a remote utility is running Command to select that command. For more information, seeExample, 756MB Version-The system software version running on the GA-1120Functions menu Enter the Setup menu and change Setup option settings Has been set, you must enter it to access Clear Serverfinished making copies or printing other jobs Options are available from the submenu that appearsAbout the Control Panel Setup interface Accessing Setup optionsThere are two types of Setup options Types of Setup screens44-9 GA-1120 Control Panel Information entry optionsServer Name Server Setup optionsSystem Date System TimeJobs Saved in Printed Queue Enable Printed Queue Yes/No YesSave Changes Yes/No Yes Network Setup options44-13 Network Setup options Use this Protocol Setup Use this Service SetupFollowing table Confirm that the network cable is connected to the GA-1120 Options are described in detail in the following pagesProtocol Setup options Port Setup optionsEthernet Setup AppleTalk SetupPerforming Setup from the Control Panel AppleTalk Zone TCP/IP Setup optionsEnable Auto IP Config Yes/No Yes TCP/IP Setup with EthernetTCP/IP Ethernet Yes/No Yes Select protocolSubnet Mask IP AddressIPX/SPX Setup options With this protocolThis frame type is Clear Frame Types LPD Setup options Service Setup optionsPServer Setup options Enable LPD Yes/No YesNDS Setup Enable NDS Yes/No NoSelect NDS Tree Navigate to the User Login object Subtree to restrict the search and specify the subtree Performing Setup from the Control Panel Enter PasswordNavigate to the Print Server Find queues Entire NDS Tree/Specif. Subtree Entire NDS TreeBrowse to the root of the Print Queue Subtree Bindery Setup options Bindery SetupBindery Setup menu Select File Server From List/Search by Name From List Add File ServerAdd Server Enter First Letters of Server NameEnter Your File Server Password Enter Your Login Name guestPrint Servr Password NetWare Print ServerView Server List Edit ConnectionChoose File Server Exit Bindery Setup Remove File ServerRemove support for Polling Interval options Windows Setup optionsPolling Interval NetWare Server Poll Interval in Seconds 1-3600Server Comments Use Wins Name Server Yes/No NoWeb Services Setup IPP SetupIf you selected Enter manually Port 9100 Setup Mail SetupChoose Yes to enable printing through e-mail Choose the type of mail server Enter the password for the e-mail accountPoll Interval sec 1-3600 Exit Service SetupPrinter Setup options PostScript Setup options Print Cover Yes/No No PostScript Setup options Order Forward/Reverse ReverseRGB Source Profile EFIRGB/sRGB PC/Apple Standard/None Efirgb Color Setup optionsRGB Separation Output/Simulation Output Pure Black Text On/Off On Performing Setup from the Control Panel Output ProfileBlack Overprint On/Off On Spot Color Matching On/Off OnAdministrative functions in the Setup menu Auto Print Job Log Yes/No No Job Log SetupAuto Clear Job Log Yes/No No Job Log Page Size Tabloid/A3 Letter/A4 Tabloid/A3Exit Setup Page Accessing Setup Setting up the GA-1120 from a Windows ComputerSetting up the GA-1120 from a Windows Computer Remote Fiery SetupGeneral Setup options Setting up the GA-1120 from a Windows Computer Job Log Setup Network Setup Adapters/Ports Ethernet Port SetupProtocols Current AppleTalk zone is displayed AppleTalkIPX/SPX TCP/IP Setting up the GA-1120 from a Windows Computer Services LPD Printing NetWare Printing options Use this option to specify NDS and Bindery servicesIf necessary, enter the password Page Setting up the GA-1120 from a Windows Computer Click OK To ADD Bindery Connections from Remote GA-1120 Setup When you finish adding servers, click OK Novell Setup dialog box appears Specify the polling interval in seconds for NetWare printing PServer Poll IntervalWindows Print Sharing SMB See Http Connection Support WWW Port 9100 printing Mail Service Setup Pat@test.com Verify Password remote setup only-Reenter your passwordPrinter Connections PS PostScript Setup Exiting Setup Exiting SetupPrinting the Configuration Chapter Configuring Fiery WebTools Configuring the GA-1120 and clients for WebTools66-1 Configuring the GA-1120 and clients for WebTools Setting up WebTools GA-1120 home page appears66-2 Configuring Fiery WebTools Setting the WebLink destination Update WebLink dialog box appearsEnter the new WebLink address URL and click OK Page Administrator functions Administrator functionsThis chapter provides tips on managing GA-1120 printing For these operations These tasks SeeSetting passwords Verify New Password Passwords from the Control PanelPasswords To SET or Change a Password Clearing the GA-1120 Managing Address Books field Administrator subject Fiery e-mail Taskfield Printing a Configuration page from the Control Panel Maintaining optimal GA-1120 performance Shutting down, rebooting, and restarting the GA-1120Make the best use of your network connections Reduce unnecessary two-way communicationGA-1120 will reboot Shutting down and rebooting the Fiery X3eRestarting the GA-1120 Page Troubleshooting during Setup from the Control Panel Troubleshooting the GA-1120This chapter provides troubleshooting tips Network Setup messagesEnable NDS No NDS trees found Enter First Letters File server name not found No NetWare print Novell error messages AA-5 TroubleshootingNovell error Cause Suggested action or exit 255 Runtime error messages AA-7 TroubleshootingPrinter not found See the following table for the appropriate name AA-8 TroubleshootingThis location For this item TCP/IP networks SeeCannot connect to the GA-1120 with Command WorkStation AA-9 TroubleshootingCannot connect to GA-1120 with Fiery utilities Page Numerics IndexIndex Index Frame types supported AppleTalk 4-19 IPX/SPX Terms used to describe 4-26tips for experts Index TCP/IP Index Unix
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