10. TROUBLESHOOTING | |
| 10. TROUBLESHOOTING |
|
|
Error Message | Problem | Solution | |||
|
|
|
|
|
|
CUTTER ERROR | Media is jammed in the cutter. | Remove the jammed media and feed | |||
**** |
| the undamaged media through the | |||
|
|
|
|
| cutter. |
|
|
|
|
| ➔ Press the [RESTART] key. |
|
|
|
|
| Else |
|
|
|
|
| Turn the power off and contact your |
|
|
|
|
| Authorized Service representative. |
|
|
|
|
|
|
FLASH WRITE | An error has occurred when loading | 1. Turn the power off, | |||
ERR. | data onto a flash memory card or ATA | memory card or ATA card and try again. | |||
|
|
|
| card. | 2. Replace the flash memory card or |
|
|
|
|
| ATA card and retry. |
|
|
|
|
| 3. Turn the power off and contact your |
|
|
|
|
| Authorized Service representative. |
|
|
|
|
|
|
FORMAT ER- | An error has occurred while formatting | 1. Turn the power off, | |||
ROR | a flash memory card or ATA card. | memory card or ATA card and try again. | |||
|
|
|
|
| 2. Replace the flash memory card or |
|
|
|
|
| ATA card and retry. |
|
|
|
|
| 3. Turn the power off and contact your |
|
|
|
|
| Authorized Service representative. |
|
|
|
|
|
|
FLASH CARD | No more data can be saved in the | Replace the card with a new one and | |||
FULL | flash memory card or ATA card. | ||||
|
|
|
|
| (In case of flash memory card, only |
|
|
|
|
| 1MB and 4MB cards can be used.) |
|
|
|
|
|
|
COMMS ERROR | A communication error has occurred | Turn the power off then on again or | |||
|
|
|
| with the host. | press the [RESTART] key. |
|
|
|
|
| Check the program data. |
|
|
|
|
| ➔ Call your Authorized Service repre- |
|
|
|
|
| sentative if necessary. |
|
|
|
|
|
|
example) | When an error is detected in a com- | Correct the command and | |||
PC001; 0A00, | mand 16 bytes of the command are | again. | |||
|
|
|
| displayed. |
|
Command error | (ESC, LF, NUL are not displayed.) |
| |||
0300, 2, 2 |
|
| |||
|
|
| |||
Other Error | Hardware or software trouble. | Turn the power off then on again. If the | |||
Message |
| problem still exists turn the power off | |||
|
|
|
|
| and contact your Authorized Service |
|
|
|
|
| representative. |
|
|
|
|
|
|
NOTE: If an error is not cleared by pressing the [RESTART] key, the power must be switched off then on again.
After the power has been switched off and on, all print data in the printer is cleared.
**** denotes a remaining count of unprinted labels.