Toshiba e-STUDIO3511, 4511 manual 207, Scan Job Error Code Message Corrective Action

Page 209

Error Code

Cause

Corrective Action

 

 

 

 

 

1C70

SMTP client OFF

Ask your administrator to enable the SMTP

 

 

 

Client and perform the job again.

 

 

 

 

 

1C80

Internet Fax transmission failure when

Confirm the “Received Internet Fax Forward”

 

 

processing E-mail job received

settings.

 

 

 

 

 

1C81

Onramp Gateway transmission failure

Confirm the mail box settings.

 

 

 

 

 

1C82

Internet Fax transmission failure when

Confirm the “Received Fax Forward” setting.

 

 

processing Fax job received

 

 

 

 

 

 

1CC1

Power failure

Check if the power cable is connected

 

 

 

properly and it is inserted securely. Check if

 

 

 

the power voltage is unstable.

 

 

 

 

 

Scan Job

 

 

 

 

 

 

 

Error Code

Message

Corrective Action

 

 

 

 

 

SCAN TO E-MAIL

 

 

 

 

 

 

2C10, 2C12,

Illegal Job status

A system error has occurred during sending

 

2C13,

 

an E-mail. Retry it.

 

2C20-2C22

 

 

 

 

 

 

 

2C11, 2C62

Not enough memory

Make sure there is enough memory to send

 

 

 

the scan job.

 

 

 

 

 

2C14

Invalid parameter specified

Make sure you specify the settings correctly

 

 

 

and try again.

9

 

 

 

2C15

Message size exceeded limit or

You are sending too many documents at a

 

 

maximum size

time. Send your documents separately.

 

 

 

 

 

2C30

Failed to create directory

Retry the scan. The system could not send

 

 

 

the scan job.

 

 

 

 

 

2C31, 2C33

Failed to create file

Retry the scan. The system could not send

 

 

 

the scan job.

 

 

 

 

 

2C32

Failed to delete file

Retry the scan. The system could not send

 

 

 

the scan job.

 

 

 

 

 

2C40

Failed to convert image file format

Retry the scan. The system could not send

 

 

 

the scan job.

 

 

 

 

 

2C61

Failed to read AddressBook

Retry the scan. The system could not send

 

 

 

the scan job.

 

 

 

 

 

2C63, 2C64

Invalid Domain Address

Make sure you are sending to right E-mail

 

 

 

address and retry the scan.

 

 

 

 

 

2C65, 2C66,

Failed to connect to SMTP server

Make sure the SMTP server is correctly

 

2C69

 

working, or the SMTP server address has

 

 

 

been set correctly. Then retry the scan.

 

 

 

 

 

207

Page 208 Page 210
Image 209
Page 208 Page 210
Contents Document ‘Automatic Energy Save’ ‘Sleep Mode’ Default Time‘Automatic Energy Save’ Default Time Table of Contents Sheet Insertion Mode Original Mode Copy Density AdjustmentScan Setting in the Touch Panel Duplex CopyingFiling Page Machine Noise Information Toshiba Quality is Second to None Toner Supplies/PartsGeneral Copier KindTip AdvicePreface Features of the e-STUDIO3511/4511 When Installing or Moving General PrecautionsPage Other Points When Using the Colour Capable Departmental Systems Other Points During Maintenance or Inspection When Handling Supplies Disclaimer Notice Forgery Prevention FUNCTION/STORAGE of Colour Copies Before Using 1 Equipment Main Components Description of Each ComponentOptional Equipment Hole punch unit MJ-6004 Control Panel Error lamp Access buttonPrint DATA/MEMORY RX/FAX communication Interrupt buttonWhen Fixing the Angle of the Control Panel Angle of the control panel is fixed at 7 degrees Touch Panel Function setting areaMessage Display Touch-buttonsSettings set functions confirmation button Automatic Function Clear Clearing the Functions SelectedTurning off the Power Shutting down Turning on the Power SwitchAbout 40 seconds later, the equipment Will be readyTo cancel the shutdown operation, press the no button Key in a registered department code 5- digit Controlling the Use of the Copier with Department CodesDo not pull out the key copy counter during copying Switching to the ENERGY-SAVING Mode HOW to Make Copies Acceptable Copy Paper Types and Sizes Setting Copy PaperFeeder Paper Type Paper Size Maximum sheet capacity LD, LG, LT, LT-R3478/ZWECK-AVERY Handling and Storing PaperPaper Type Toshiba Recommendation Manufacturer Setting Copy Paper Adjust the side guides with both hands Setting Copy Paper Press the User Functions button on Control panel Place paper face up in the drawersSetting Copy Paper Case of cover sheet or sheet insertion Setting Copy Paper LD, LG, LT, LT-R, ST-R Setting OriginalsAcceptable Original Types and Sizes Maximum Number of Sheets that can be Stored Page Setting Originals Page Continuous Feed Mode Inside the Single-feed Mode Copying Procedure Place paper in the drawers General Copying ProceduresInitial default Settings Press the Start button Place the originalsSelect the copy modes as required Place the next original, and press the Start button When Coming Across the Situations belowPlace the originals Select the copy mode Auto JOB Start JOB PresetSetting Auto Job Start Canceling auto job start Confirming and Canceling Auto Job StartReplace the original with a new one Interrupt CopyingPress the Interrupt button Stopping the Copy Operation Bypass Copying Bypass CopyingSee Setting the Other Size button Press the Start button Bypass Copying on Non-Standard-Size Paper Storing a Non-Standard Size in Memory Press the desired memory number button Setting of Basic Copy Modes Automatic Paper Selection APS Paper SelectionPress the Start button Press the Start button Setting the Other Size button Mixed-sized Originals Press the Full COLOUR, Black or Auto Colour button BLACK-AND-WHITE/COLOUR Copy Mode SelectionReduction and Enlargement Copying Press the AMS button Press the Start button Press the Start button Finishing Modes and Finishers Optional Type of Finishing ModeSelecting Finishing Modes MJ-1024 MJ-1023 MJ-1022 Names of each Finisher OptionalPress the Sort or Group button Sort/Group CopyingRotate Sort Mode Example of selecting the Front STAPLE-1 button Setting Staple Sort Mode Place paper in the drawersStaple Sorting A3, FOLIO, LD, Comp Maximum Number of Sheets that can be StapledSingle-staple finisher MJ-1022 Magazine Sort & Saddle Stitch Mode Booklet Mode Set the paper size Setting OriginalsLT-R Available Conditions for Saddle StitchHole Punch Mode Optional LD, LG, LT, LT-R, Comp For Making 1-sided, 2-sided and Book-type Copies Duplex CopyingPress the Start button Sided Originals 2-Sided Copies Confirm thatSelected in the basic menu On the basic menu, press the highlighted button on the right Sided Originals 2-Sided Copies Place paper in the drawersSided Originals 1-Sided Copies Press the 2 2 Duplex buttonBook-type Originals 2-Sided Copies Select A4 or B5 copy size Book margin mode from the Image ShiftIf you need a binding space, select Function Creating a BookbindingOriginal Mode Press the Auto button Copy Density AdjustmentAutomatic Copy Density Modes Place paper in the drawers Image Editing and Image Adjustment Press the Enter button Colour Balance Ymck AdjustmentRGB Adjustment ONE-TOUCH Adjustment Image menu, and then press Background AdjustmentPress the Image button to enter 100 Twin 2-colour Copy with Selected Colours Twin 2-COLOUR Copying101 Select a colour for the black areas on the original 102103 104 105 Using the Editing Functions106 Press the Start button Creating a Bookbinding Margin 107108 109 Edge Erase110 Book Centre EraseIf you need a binding margin, set the bookbinding margin DUAL-PAGE111 Press the Finished button 112After all the originals have been scanned 113 1/4114 Select the type of the original 115Select the type of image combination 116 Magazine Sort from the Editing MenuSelect the paper type Example of copying a 12-page document117 Trimming/Masking Image Editing118 Place an original on the glass to specify the area 119Enter the distance values read in for the specified area Press the Enter button Place the originalsMirror Image 120121 Y Zoom122 Cover CopyingPlace paper other than cover paper in the drawers 123Cover Copying 124125 Sheet Insertion ModePress Copied or Blank button 126Than 3 digits for insertion and press SET button127 Time & Date Stamp128 NumberingKey in the starting page number 129130 Direction of Copy Images in 1 to 2 and 2 to131 Menu 132Press the 2 2 Duplex in the basic Press the ADF button CONTINUOUS/SINGLE Original Feeding133 Press the Sadf button 134135 Storing Originals136 Store to e-FILINGPress the BOX/FOLDER button 13712Press the Function Clear button to finish this job 13810Press the Start button 139 Save AS FileSelect the desired file format 140Select the desired location Enter Entering Letters141 142 143 Scanning the Images144 Scan Setting in the Touch PanelSelect the desired scan mode and press Scanning Procedure Place the originals145 Button146 147 Scan to e-FILING148 149 10Press the SCAN! button 150151 Scan to FileSelect the file format 152Press the Enter button Press the SCAN! button 153154 155 Scan to E-MAILPress the E-MAIL to button and select the address 156Press the Body button and enter the text body, etc Press the File Name button and name the scanned data157 Enter the senders address, and then 15810Set the size of the attached data 159 160 161 Internet FAXInternet FAX Precaution for Internet Transmission162 Internet Fax Transmission Overview163 Sending Internet FAX Setting the Transmission Conditions164 Presspanel. the FAX button on the control165 166 167 168 169 170 171 172 173 174 Specify the recipient 175Multi-address Transmission Press the Destination button 176Confirming the Destinations Sending 2-sided Originals 177Advanced Function Press the Start button Priority Transmission 178179 180 Receiving Internet FAXReceiving Modes Receiving from POP3 ServerReceiving from Smtp Server 181Checking completes 182 183 JOB Status184 JOB Status185 Print JOB List186 187 188 Proof Print JOB189 190 Private Print JOB191 192 When Using the Department Codes193 194 Confirming the Status of FAX/INTERNET FAX JOB195 Confirming the Status of ScanPrint Log LOG List196 Send/Receive Log 197Scan Log 198199 Address Registration from LOG Lists200 201 Printing SEND/RECEIVE LOG List of FAXStatus Releasing the Print Error202 Change the paper size of the drawer to the specified size203 204 Error CodeFax/Internet Fax Error Code Cause Corrective Action 205 Error Code Cause Corrective Action206 207 Scan Job Error Code Message Corrective Action208 Error Code Message Corrective Action209 210 211 FilingFiling Functions 213 Setting UP BOX 215 Changing Input Data Change the data of the BOX Name and the Password217 Deleting BOX 219 Printing Stored DocumentPrint the whole Document Select the document to be printedExecute Test Printing Press the Print buttonPerform steps 1 to 4 of the Print the whole Document Printing the Stored Document with Added/Changed Settings221 Press the Settings button Set printing as required 223 TemplateTemplate 225 Recalling TemplateRecalling Template 227 User Group Registering TemplatePublic Template Group 229 Registering the Template in the User Group Press the Save buttonEnter the data for registering the new user group 23111 11 Press the Save button 233 Press the button of Name 1, Name 2 and/or User Name Changing the Data of User Group 23511 7 Press the Enter button Press the Name button and/or the User Name button237 Deleting TemplateDeleting Template 239 240 11.TEMPLATE 241 When the Graphic Symbols Blink on the Touch Panel242 243 Adding Paper to the Drawers ADD Paper Symbol244 245 246 Replace Toner Cartridge SymbolRecommendation for Original Toner 247248 Return the cartridge holder to its original position 249Insert the cartridge completely Replacing the Yellow Y, Magenta M, Cyan C Toner Cartridge 250Close the front cover 251 252 Open the front cover Pull the toner bag out carefully Replace Toner BAG Symbol253 254 Clear Paper Symbol255 256 257 258 259 Open the fuser unit cover 260Close the relay unit cover 261262 263 264 Paper Misfeed in the Saddle-Stitch Finisher optional MJ-1024 265Saddle stitch unit 266Close the exit cover and the front cover 267Take out the staple cartridge Adding Staples Optional268 Close the front cover of the finisher 269Saddle-Stitch Finisher MJ-1024 270Return the saddle staple to its original position 271Remove the empty staple case and replace it with a new one 272 273 274 Removing Jammed Staples OptionalLowerknob. the staple cover while holding 275276 Return the staple cases to their original position 277278 Remove any jammed staples 279280 281 Disposing of the Punched Paper Bits Optional282 Call Service SymbolPeriodic Maintenance Message 283 MaintenancePower switch ON/OFF status Weekly MaintenanceDaily Inspection Items for Daily CheckDisplay does not Change when Buttons or Icons are Pressed Simple Troubleshooting285 Equipment does not StartImage Density is too High Image Density is too LowItems to be checked Countermeasure Reference Replace Toner CartridgeImages are Blurred 287Images are Stained Desired Colour does not Appear Images are Partially MissingFunctions cannot be Set 289 Specifications & OptionsOPC 290291 B4, FOLIO, LG, Comp 292Continuous Copying Speed Unit sheets/min 293 Specifications of OptionsReversing Automatic Document Feeder Large Capacity FeederFOLIO, LD, LG, LT-R Comp 294Additional Drawer Module MJ-1024 with mixed paper not loaded 295FOLIO, LD, LG LT-R, CompMJ-1023 with mixed paper not loaded 296ST-R FOLIO, LDMJ-1023 with mixed paper loaded 297A3, FOLIO, LD 298MJ-1022 with mixed paper not loaded Bridge Unit 299MJ-1022 with mixed paper loaded Hole Punch Unit 300FOLIO, LT, LT-R, LD, LG, Comp FOLIO, LD, LG, LT, LT-R, Comp301 Packing ListCombination Matrix 1/2 Copying Function Combination MatrixCombination Matrix 2/2 303Image Quality Adjustment Combination Matrix Numerics Index305 306 Magazine Sort & Saddle Stitch 307Print DATA/MEMORY RX/FAX Printing SEND/RECEIVE LOG List FAXSwitching to the ENERGY-SAVING Setting of Basic Copy Modes308 Reduction and EnlargementTouch Panel When the Graphic Symbols Blink On the Touch Panel309 310 Toshiba TEC
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