Toshiba E-STUDIO202S manual Identifying Unit Problems, Printing trouble

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4 Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items shown below when the unit does not work properly but it can make a copy.

Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.

		Check the Connection between	Check Your Computer
	1	Check the Connection between	2 Plug and Play Screen does not Appear
	1	the Unit and Computer	2 Plug and Play Screen does not Appear
			Failed to Install the Driver (Windows 2000/XP)

AB

What type of trouble do you have?

• Printing trouble	A
• Scanning trouble	B

Printing trouble

When one of the troubles listed below occurs while printing, check the corresponding item.

Faint, Uneven or Smeared Print Output Characters or Graphics are not Printed in Correct Position Nothing Prints

Uninstalling the Software

Scanning trouble

When one of the troubles listed below occurs while scanning data, check the corresponding item.

Poor Scanning Result

The Scanned Image is Incorrectly Positioned Unable to Scan the Image

Uninstalling the Software

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is making copies.

Note

If you fail to solve the problem after verifying all the items listed above, please contact your authorized service representative.

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INDEX

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Contents STUDIO202S Online Manual Contents How to Use the Online Manual How to Control the Online ManualHow to Print Out the Online Manual Flow chart shown below provides printing overview Printing OverviewBasic Printing Starting the Printer Driver Using the Start Button Windows 2000/XP/VistaWindows 98/Me Printer Driver Settings Check boxHow to Print a Watermark Printing a WatermarkFitting the Printed Image to the Paper Printing Multiple Pages on One Outline of the Print Status Window Flow chart shown below provides scanning overview Scanning OverviewPlace the original s you wish to scan on Document glass/ADFAfter starting Desktop Document Manager, click File menu and select Select ScannerSelect Acquire Image from the File menu, or Click the Acquire buttonScanning Position menu, select Position in which you placed the original in StepScanner Driver Settings Set-up screenAuto Scan Area Adjustment button Preview screenPlace the original you wish to scan on After starting Paint, click the File menu and selectFrom Scanner or Camera Select the paper source and picture type, and click Preview buttonClick the Scan button Scanning begins and the image is acquired into PaintClick the start button, click Control Panel, click Printers and Other Hardware, and then clickScanners and Cameras Click the Toshiba e-STUDIOXXXX icon and thenContents 18 Index Click the Finish button Show Twain setting screen when scanning Outline of Button ManagerButton Manager Settings Identifying Unit Problems Printing troubleCheck the Connection between the Unit and Computer Check 2 Is the interface cable connected securely?If the USB cable becomes disconnected USB cableCheck Your Computer Check 1 Is there enough computer memory or hard disk space?Check 2 Is your hard disk fragmented? When you make sure that the USB port is enabled Install the software, referring to InstallingPlug and Play Screen does not Appear Click the icon beside the Universal Serial BusFailed to Install the Driver Windows 2000/XP Check 6 Is the maintenance indicator lit? Faint, Uneven or Smeared Print OutputCheck 2 Is the paper curled? Check 3 Is the paper too thick or too thin?Check 2 Is the orientation of document setting correct? Check 3 Is the paper loaded correctly?Check 2 Is the on Line indicator off? Check 4 Has the printer driver been installed properly?Nothing Prints Check 1 Has a paper jam occurred?Check 1 Is the original clean? Check 2 Have you specified a suitable resolution?Poor Scanning Result Scanned Image is Incorrectly Positioned Check 1 Have you placed the original straight?Check 3 Have you set the original correctly on the ADF? Unable to Scan the Image Check 1 Is your application compliant to TWAIN?Uninstalling the Software Click Add or Remove ProgramsRestart your computer Printer Driver Features part Tab Setting Selections Initial settingContents 35 Index Index TwainR080520F8700-TTEC OME08009400