Toshiba E-STUDIO202S manual Nothing Prints, Check 1 Has a paper jam occurred?

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4 Nothing Prints

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process intricate data. If the unit still does not print, refer to the check list below.

CHECK 1 Has a paper jam occurred?

When the misfeed ( ) indicator blinks or ( ) blinks in the display, the unit will stop because of a misfeed.

Remove the jammed paper as explained in "MISFEED REMOVAL" in the Operation Manual.

CHECK 2 Is the ON LINE indicator off?

The ON LINE indicator on the operation panel turns off while the unit is used for copying. Scanning and printing is not possible at this time. When copying is finished, the ON LINE indicator will turn on after the set auto clear time elapses, and the unit will be ready for scanning and printing. You can also press the clear key twice or press the ON LINE key to make the unit ready for scanning or printing.

CHECK 3 Is your unit selected correctly in the current application for the print job?

When choosing "Print" from the "File" menu located in applications, be sure you have selected "TOSHIBA e-STUDIOXXXX" printer displayed in the "Print" dialog box.

TOSHIBA e-STUDIOXXX X

CHECK 4 Has the printer driver been installed properly?

Check if the printer driver has been installed, following the steps listed below.

1 Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes".

• On Windows Vista, click the "start" button, click "Control Panel" and then click "Printer".

• On Windows 98/Me/2000, click the "Start" button, select "Settings" and then click "Printers".

2 Check if the "TOSHIBA e-STUDIOXXXX" printer driver icon is shown.

If you still cannot print after confirming the "TOSHIBA e-STUDIOXXXX" printer driver icon, the printer driver may not have been installed correctly. In this case, delete the software and then reinstall it.

Reference: Uninstalling the Software

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INDEX

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Contents STUDIO202S Online Manual Contents How to Control the Online Manual How to Use the Online ManualHow to Print Out the Online Manual Printing Overview Flow chart shown below provides printing overviewBasic Printing Windows 2000/XP/Vista Starting the Printer Driver Using the Start ButtonWindows 98/Me Check box Printer Driver SettingsPrinting a Watermark How to Print a WatermarkFitting the Printed Image to the Paper Printing Multiple Pages on One Outline of the Print Status Window Scanning Overview Flow chart shown below provides scanning overviewFile menu and select Select Scanner Place the original s you wish to scan onDocument glass/ADF After starting Desktop Document Manager, clickPosition in which you placed the original in Step Select Acquire Image from the File menu, orClick the Acquire button Scanning Position menu, selectSet-up screen Scanner Driver SettingsPreview screen Auto Scan Area Adjustment buttonAfter starting Paint, click the File menu and select Place the original you wish to scan onFrom Scanner or Camera Scanning begins and the image is acquired into Paint Select the paper source and picture type, and clickPreview button Click the Scan buttonClick the Toshiba e-STUDIOXXXX icon and then Click the start button, click Control Panel, clickPrinters and Other Hardware, and then click Scanners and CamerasContents 18 Index Click the Finish button Outline of Button Manager Show Twain setting screen when scanningButton Manager Settings Printing trouble Identifying Unit ProblemsUSB cable Check the Connection between the Unit and ComputerCheck 2 Is the interface cable connected securely? If the USB cable becomes disconnectedCheck 1 Is there enough computer memory or hard disk space? Check Your ComputerCheck 2 Is your hard disk fragmented? Click the icon beside the Universal Serial Bus When you make sure that the USB port is enabledInstall the software, referring to Installing Plug and Play Screen does not AppearFailed to Install the Driver Windows 2000/XP Check 3 Is the paper too thick or too thin? Check 6 Is the maintenance indicator lit?Faint, Uneven or Smeared Print Output Check 2 Is the paper curled?Check 3 Is the paper loaded correctly? Check 2 Is the orientation of document setting correct?Check 1 Has a paper jam occurred? Check 2 Is the on Line indicator off?Check 4 Has the printer driver been installed properly? Nothing PrintsCheck 2 Have you specified a suitable resolution? Check 1 Is the original clean?Poor Scanning Result Check 1 Have you placed the original straight? Scanned Image is Incorrectly PositionedCheck 3 Have you set the original correctly on the ADF? Check 1 Is your application compliant to TWAIN? Unable to Scan the ImageClick Add or Remove Programs Uninstalling the SoftwareRestart your computer Tab Setting Selections Initial setting Printer Driver Features partContents 35 Index Twain IndexR080520F8700-TTEC OME08009400