Toshiba 120 manual Identifying Unit Problems, Printing trouble

Page 24

4 Identifying Unit Problems

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the items shown below when the unit does not work properly but it can make a copy.

Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operator’s Manual.

		Check the Connection between	Check Your Computer
	1		2	Plug and Play Screen does not Appear (when the USB is connected)
		the Unit and Computer
				Failed to Install the MFP Driver (Windows 2000/XP)

AB

What type of trouble do you have?

• Printing trouble	A
• Scanning trouble	B

Printing trouble

When one of the troubles listed below occurs while printing, check the corresponding item.

Faint, Uneven or Smeared Print Output Characters or Graphics are not Printed in Correct Position Nothing Prints

Uninstalling TOSHIBA Personal MFP Series Software

Scanning trouble

When one of the troubles listed below occurs while scanning data, check the corresponding item.

Poor Scanning Result

The Scanned Image is Incorrectly Positioned Unable to Scan the Image

Uninstalling TOSHIBA Personal MFP Series Software

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is making copies.

Note

The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.

Caution

If you fail to solve the problem after verifying all the items listed above, please contact your authorized TOSHIBA service center.

CONTENTS 22 INDEX

Image 24

Contents Page Contents How to Use the Online Manual How to Control the Online ManualHow to Print Out the Online Manual Flow chart shown below provides printing overview Printing OverviewBasic Printing On Windows 95/98/Me/NT 4.0, click the Properties buttonStarting the Printer Driver Using the Start Button Windows 2000/XPWindows 95/98/Me/NT Printer Driver Settings TabHow to Print a Watermark Printing a WatermarkFitting the Printed Image to the Paper Printing Multiple Pages on One Outline of the Print Status Window Scanning Overview Or WIA* 2-compliant application Camera Wizard Windows XPScanning an Image from a TWAIN-Compliant Application part Place the original on the original tableClick the Scanning button after setting your preferences Click the Preview button. The preview image will appearSpecify the scanning area, and set the scan preferences Scanner Driver Settings Set-up screenPreview screen Auto Scan Area Judgement buttonContents 15 Index Select picture type, and click the Preview button Click the Scan buttonClick the Next button Select the Picture type, and click the Next button Click the Finish button Outline of Button Manager Functions of Button Manager are shown belowButton Manager Settings Select Settings from the displayed pop-up menuRightbar. -click the Button Manager icon on the task Click the OK buttonIdentifying Unit Problems Printing troubleCheck the Connection between the Unit and Computer If the USB cable becomes disconnectedCHECK2 Is the interface cable connected securely? USB cableCheck Your Computer CHECK1 Is there enough computer memory or hard disk space?CHECK2 Is your hard disk fragmented? Then click Performance and Maintenance Settings, and then click Control PanelWhen you make sure that the USB port is enabled Install the software, referring to InstallingFailed to Install the MFP Driver Windows 2000/XP Contents 27 Index Faint, Uneven or Smeared Print OutputCHECK2 Is the orientation of document setting CHECK3 Is the paper loaded correctly?Correct? Application in use?CHECK2 Is the Online indicator off? CHECK4 Has the printer driver been installed properly?Nothing Prints CHECK1 Has a paper jam occurred?CHECK1 Is the original clean? CHECK2 Have you specified a suitable resolution?Poor Scanning Result Scanned Image is Incorrectly Positioned CHECK1 Have you placed the original straight?Original table? Unable to Scan the Image CHECK1 Is your application compliant to TWAIN?Uninstalling Toshiba Personal MFP Series Software Click the start button, and then click Control PanelClick Add or Remove Programs Restart your computerIndex Twain