Toshiba 120 Nothing Prints, CHECK1 Has a paper jam occurred?, CHECK2 Is the Online indicator off?

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4 Nothing Prints

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process intricate data. If the unit still does not print, refer to the check list below.

CHECK1 Has a paper jam occurred?

When the misfeed ( ) indicator blinks or ( ) blinks in the display, the unit will stop because of a misfeed.

Remove the jammed paper as explained in "MISFEED REMOVAL" in the Operator’s Manual.

CHECK2 Is the ONLINE indicator off?

The ONLINE indicator on the operation panel turns off while the unit is used for copying. Printing is not possible at this time. When copying is finished, the ONLINE indicator will turn on after the set auto clear time elapses, and the unit will be ready for printing. You can also press the clear ( ) key twice or press the ONLINE key to make the unit ready for printing.

CHECK3 Is your unit selected correctly in the current application for the print job?

When choosing "Print" from the "File" menu located in applications, be sure you have selected "TOSHIBA e-STUDIOxxx" printer displayed in the "Print" dialog box.

CHECK4 Has the printer driver been installed properly?

Check if the printer driver has been installed, following the steps listed below.

1Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes".

On Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings" and then click

"Printers".

2Check if the "TOSHIBA e-STUDIOxxx" printer driver icon is shown.

If you still cannot print after confirming the "TOSHIBA e-STUDIOxxx" printer driver icon, the printer driver may not have been installed correctly. In this case, delete TOSHIBA Personal MFP series software and then reinstall it.

Reference: Uninstalling TOSHIBA Personal MFP Series Software

CONTENTS 29 INDEX

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Contents Page Contents How to Control the Online Manual How to Use the Online ManualHow to Print Out the Online Manual Printing Overview Flow chart shown below provides printing overviewOn Windows 95/98/Me/NT 4.0, click the Properties button Basic PrintingWindows 2000/XP Starting the Printer Driver Using the Start ButtonWindows 95/98/Me/NT Tab Printer Driver SettingsPrinting a Watermark How to Print a WatermarkFitting the Printed Image to the Paper Printing Multiple Pages on One Outline of the Print Status Window Or WIA* 2-compliant application Camera Wizard Windows XP Scanning OverviewPlace the original on the original table Scanning an Image from a TWAIN-Compliant Application partClick the Preview button. The preview image will appear Click the Scanning button after setting your preferencesSpecify the scanning area, and set the scan preferences Set-up screen Scanner Driver SettingsAuto Scan Area Judgement button Preview screenContents 15 Index Click the Scan button Select picture type, and click the Preview buttonClick the Next button Select the Picture type, and click the Next button Click the Finish button Functions of Button Manager are shown below Outline of Button ManagerClick the OK button Button Manager SettingsSelect Settings from the displayed pop-up menu Rightbar. -click the Button Manager icon on the taskPrinting trouble Identifying Unit ProblemsUSB cable Check the Connection between the Unit and ComputerIf the USB cable becomes disconnected CHECK2 Is the interface cable connected securely?CHECK1 Is there enough computer memory or hard disk space? Check Your ComputerCHECK2 Is your hard disk fragmented? Install the software, referring to Installing Then click Performance and MaintenanceSettings, and then click Control Panel When you make sure that the USB port is enabledFailed to Install the MFP Driver Windows 2000/XP Faint, Uneven or Smeared Print Output Contents 27 IndexApplication in use? CHECK2 Is the orientation of document settingCHECK3 Is the paper loaded correctly? Correct?CHECK1 Has a paper jam occurred? CHECK2 Is the Online indicator off?CHECK4 Has the printer driver been installed properly? Nothing PrintsCHECK2 Have you specified a suitable resolution? CHECK1 Is the original clean?Poor Scanning Result CHECK1 Have you placed the original straight? Scanned Image is Incorrectly PositionedOriginal table? CHECK1 Is your application compliant to TWAIN? Unable to Scan the ImageRestart your computer Uninstalling Toshiba Personal MFP Series SoftwareClick the start button, and then click Control Panel Click Add or Remove ProgramsTwain Index