Dell DCSM, PY349 owner manual 136

Page 136

Country (City)

Service Type

Area Codes,

International Access Code

 

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

Web and E-mail Address

 

 

 

Korea (Seoul)

Online Support

support.ap.dell.com

International Access Code: 001

Technical Support, Customer Service

toll-free: 080-200-3800

Country Code: 82

Technical Support – Dimension, PDA,

toll-free: 080-200-3801

City Code: 2

Electronics, and Accessories

 

 

 

 

Sales

toll-free: 080-200-3600

 

Fax

2194-6202

 

Switchboard

2194-6000

 

 

 

Latin America

Customer Technical Support (Austin,

512 728-4093

 

Texas, U.S.A.)

 

 

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

 

Fax (Technical Support and Customer

512 728-3883

 

Service) (Austin, Texas, U.S.A.)

 

 

Sales (Austin, Texas, U.S.A.)

512 728-4397

 

Sales Fax (Austin, Texas, U.S.A.)

512 728-4600

 

 

or 512 728-3772

 

 

 

Luxembourg

Online Support

support.euro.dell.com

International Access Code: 00

Support

342 08 08 075

Country Code: 352

Home/Small Business Sales

+32 (0)2 713 15 96

 

Corporate Sales

26 25 77 81

 

Customer Service

+32 (0)2 481 91 19

 

Fax

26 25 77 82

 

 

 

Malaysia (Penang)

Online Support

support.ap.dell.com

International Access Code: 00

Technical Support – Dell Precision,

toll-free: 1 800 880 193

Country Code: 60

OptiPlex, and Latitude

 

 

 

City Code: 4

Technical Support – Dimension, Inspiron,

toll-free: 1 800 881 306

and Electronics and Accessories

 

 

 

 

Technical Support – PowerApp, PowerEdge,

toll-free: 1800 881 386

 

PowerConnect, and PowerVault

 

 

Customer Service

toll-free: 1800 881 306 (option 6)

 

Transaction Sales

toll-free: 1 800 888 202

 

Corporate Sales

toll-free: 1 800 888 213

136

Appendix

Image 136
Contents Microphone connector Diagnostic lights Hard-drive activity lightUSB 2.0 connectors W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Microsoft Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesRecommended Drive Cable Connections 100107 111112 116Contents What Are You Looking For? Find it Here Warranty information Finding InformationEnter your Service Tag or product model Appropriate for your configurationHow to use Windows XP How to work with programs and filesLocation of Service Tag Setting Up and Using Your ComputerFront View of the Computer Cover latch releaseHeadphone connector Diagnostic lightsPower button Power lightVoltage selection switch Power connectorBack panel connectors Back View of the ComputerBack Panel Connectors Setting Up a Printer Connecting a PrinterPrinter Cable Center/subwooferConnecting to the Internet USB connector on computer 2 USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the PictureUsing Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs Helpful Tips Media Type Read Write RewritableUsing a Media Card Reader Optional XD-Picture CardSmartMedia SMC SecureDigital Card SDConnecting Two Monitors With VGA Connectors Connecting Two MonitorsFollow the procedures in Before You Begin on Connecting a TV VGA blue connectorSetting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network cable Setting Up and Using Your ComputerNetwork Setup Wizard Power ManagementStandby Mode Hibernate Mode Power Options PropertiesPlace the power options icon Enabling Cool ’n’ Quiet TechnologyAdvanced Tab Hibernate TabAbout RAID Configurations RAID Level 1 ConfigurationConfiguring Your Hard Drives for RAID Using the Nvidia MediaShield ROM UtilityUsing Nvidia MediaShield Rebuilding a RAID ConfigurationSetting Up and Using Your Computer Battery Problems Troubleshooting TipsSolving Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive From the Power Schemes tab, select Always OnError Messages Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingProgram crashes repeatedly Other software problemsSolid blue screen appears Media Card Reader Problems Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Light Pattern Problem Description Suggested Resolution Diagnostic LightsTroubleshooting Tools Remove the card, reinstall it see PCI Have identified a faulty module orReinstalled all modules without error If available, install properly workingLight Pattern Problem Description Dell Diagnostics Main Menu Dell DiagnosticsOption Function What Is a Driver? DriversIdentifying Drivers Tab FunctionUsing Windows XP Device Driver Rollback Reinstalling DriversWindows XP Click the Start button and click Control Panel Resolving Software and Hardware Incompatibilities Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Using Dell PC Restore Enabling System RestoreEnsure that Turn off System Restore is unchecked Click SystemTroubleshooting Tools Using the Operating System CD Before You BeginTroubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Removing the Computer Cover Bottom hinge tabs Removing and Installing PartsCover latch release Computer cover System board Hard drive Removing and Installing Parts Inside View of Your ComputerSerial ATA drive connectors Front-panel connectorSystem Board Components PW12VA1Memory Installation Guidelines Battery socket BT1Standby power indicator MemoryChannel a matched pair of memory Addressing Memory With 4-GB ConfigurationsDIMM2 white securing clips DIMM4 black securing clips Installing Memory Memory connector farthest Securing clipsCrossbar Removing and Installing Parts From processor DIMM1Removing Memory Cards PCI CardsRelease tab Bracket caught outside of slot Alignment guide Alignment bar Card retention doorRemoving and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Drive Panel Removing the Drive PanelSliding plate lever Side hingesDrive-panel insert Removing and Installing Parts Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive panel Drive-panel insert tabAlign the drive panel tabs with the side hinges Replacing the Drive PanelDrive panel tabs Side hinges Recommended Drive Cable Connections DrivesCD/DVD drive FlexBay for optional floppy Connecting Drive Cables Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Power Connector Power cableHard Drives Removing a Hard DriveInstalling a Hard Drive TabsDrive Hard-drive bracket Hard driveSerial ATA data cable Adding a Second Hard Drive Release tabs Second hard drive in lower bayFloppy Drive Removing a Floppy DriveDrive latch release Sliding plate Installing a Floppy Drive Power cable Removing a Media Card Reader Media Card ReaderNot present on all computers Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts Removing a CD/DVD Drive CD/DVD Drive100 101 Drive release latch Sliding plateInstalling a CD/DVD Drive CD/DVD drive103 Replacing the Battery BatteryBattery release lever 105 Replacing the Computer CoverComputer cover Back of computer 106 Specifications 107108 AudioExpansion Bus Drives109 ConnectorsControls and Lights Power 110Wattage rating PhysicalSystem Setup Entering System SetupOverview 111System Setup Options 112Regardless of the No Boot setting 113Performance 114Time 115Strip or surge protector Setup & Boot Menu Boot SequenceQuickboot feature Changing Boot Sequence for the Current Boot 117Clearing Forgotten Passwords Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 119Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDsDefinition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BContacting Dell Dell Dimension E521122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 Should be called from within Singapore or 139Malaysia only 140 141 142 143 144 145 Glossary146 147 148 149 150 NIC See network adapter151 152 153 154 155 Index156 Problems diagnostic lights, 49 drives 157USB 158
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