Dell PY349, DCSM owner manual Using the Operating System CD, Before You Begin

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Using the Operating System CD

Before You Begin

If you are considering a reinstall of the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 54). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows XP System Restore" on page 56).

NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows XP, you need the following items:

•Dell™ Operating System CD

•Dell ResourceCD

NOTE: The ResourceCD contains drivers that were installed during assembly of the computer. Use the ResourceCD to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your system.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

1Save and close any open files and exit any open programs.

2Insert the Operating System CD. Click Exit if the Install Windows XP message appears.

3Restart the computer.

4Press <F12> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

5Follow the instructions on the screen to complete the installation.

Troubleshooting Tools

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Microphone connectorDiagnostic lights Hard-drive activity light USB 2.0 connectorsAbbreviations and Acronyms Contents Microsoft Windows operating system Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore100 Addressing Memory With 4-GB ConfigurationsConnecting and Disconnecting Drive Cables Recommended Drive Cable Connections116 107111 112Contents Finding Information What Are You Looking For? Find it Here Warranty informationHow to work with programs and files Enter your Service Tag or product modelAppropriate for your configuration How to use Windows XPCover latch release Location of Service TagSetting Up and Using Your Computer Front View of the ComputerPower light Headphone connectorDiagnostic lights Power buttonBack View of the Computer Voltage selection switchPower connector Back panel connectorsBack Panel Connectors Center/subwoofer Setting Up a PrinterConnecting a Printer Printer CableUSB connector on computer 2 USB printer cable Connecting to the InternetSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Media Type Read Write Rewritable Helpful TipsSecureDigital Card SD Using a Media Card Reader OptionalXD-Picture Card SmartMedia SMCFollow the procedures in Before You Begin on Connecting Two MonitorsConnecting Two Monitors With VGA Connectors VGA blue connector Connecting a TVNetwork cable Setting Up and Using Your Computer Setting Up a Home and Office NetworkChanging the Display Settings Connecting to a Network AdapterStandby Mode Power ManagementNetwork Setup Wizard Power Options Properties Hibernate ModeHibernate Tab Place the power options iconEnabling Cool ’n’ Quiet Technology Advanced TabRAID Level 1 Configuration About RAID ConfigurationsUsing the Nvidia MediaShield ROM Utility Configuring Your Hard Drives for RAIDRebuilding a RAID Configuration Using Nvidia MediaShieldSetting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems CD and DVD drive problems Drive ProblemsFrom the Power Schemes tab, select Always On Mail, Modem, and Internet ProblemsHard drive problems Problems writing to a CD/DVD-RW driveError Messages Keyboard Problems Program stops responding Lockups and Software ProblemsComputer does not start up Computer stops respondingSolid blue screen appears Other software problemsProgram crashes repeatedly Media Card Reader Problems Mouse Problems Memory ProblemsNetwork Problems Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Troubleshooting Tools Diagnostic LightsLight Pattern Problem Description Suggested Resolution If available, install properly working Remove the card, reinstall it see PCIHave identified a faulty module or Reinstalled all modules without errorLight Pattern Problem Description Option Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Identifying DriversWindows XP Click the Start button and click Control Panel Reinstalling DriversUsing Windows XP Device Driver Rollback Restoring Your Operating System Resolving Software and Hardware IncompatibilitiesUsing Microsoft Windows XP System Restore Click System Using Dell PC RestoreEnabling System Restore Ensure that Turn off System Restore is uncheckedTroubleshooting Tools Before You Begin Using the Operating System CDTroubleshooting Tools Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Cover latch release Computer cover Bottom hinge tabs Removing and Installing PartsRemoving the Computer Cover Inside View of Your Computer System board Hard drive Removing and Installing PartsPW12VA1 Serial ATA drive connectorsFront-panel connector System Board ComponentsMemory Memory Installation GuidelinesBattery socket BT1 Standby power indicatorDIMM2 white securing clips DIMM4 black securing clips Addressing Memory With 4-GB ConfigurationsChannel a matched pair of memory From processor DIMM1 Installing MemoryMemory connector farthest Securing clips Crossbar Removing and Installing PartsRemoving Memory PCI Cards CardsRelease tab Bracket caught outside of slot Card retention door Alignment guide Alignment barRemoving and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Removing the Drive Panel Drive PanelSide hinges Sliding plate leverDrive panel Drive-panel insert tab Drive-panel insert Removing and Installing PartsRemoving the Drive-Panel Insert Replacing the Drive-Panel InsertDrive panel tabs Side hinges Replacing the Drive PanelAlign the drive panel tabs with the side hinges CD/DVD drive FlexBay for optional floppy DrivesRecommended Drive Cable Connections Power Connector Power cable Connecting Drive CablesDrive Interface Connectors Connecting and Disconnecting Drive CablesRemoving a Hard Drive Hard DrivesTabs Installing a Hard DriveHard-drive bracket Hard drive DriveSerial ATA data cable Release tabs Second hard drive in lower bay Adding a Second Hard DriveRemoving a Floppy Drive Floppy DriveDrive latch release Sliding plate Installing a Floppy Drive Power cable Not present on all computers Media Card Reader Media Card ReaderRemoving a Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts 100 CD/DVD DriveRemoving a CD/DVD Drive Drive release latch Sliding plate 101CD/DVD drive Installing a CD/DVD Drive103 Battery release lever BatteryReplacing the Battery Computer cover Back of computer Replacing the Computer Cover105 106 107 SpecificationsDrives 108Audio Expansion BusControls and Lights Connectors109 Physical Power110 Wattage rating111 System SetupEntering System Setup Overview112 System Setup Options113 Regardless of the No Boot setting114 PerformanceStrip or surge protector 115Time Quickboot feature Boot SequenceSetup & Boot Menu 117 Changing Boot Sequence for the Current BootClearing Forgotten Passwords 119 Clearing Cmos SettingsCleaning Your Computer Computer, Keyboard, and MonitorCDs and DVDs Dell Technical Support Policy U.S. OnlyMouse Floppy DriveFCC Class B Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only Definition of Third-Party Software and Peripherals122 Dell Dimension E521Contacting Dell 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 Malaysia only 139Should be called from within Singapore or 140 141 142 143 144 Glossary 145146 147 148 149 NIC See network adapter 150151 152 153 154 Index 155156 157 Problems diagnostic lights, 49 drives158 USB
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