Dell DCSM, PY349 owner manual Printer Problems

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I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical power, but an internal power problem might exist.

Ensure that the voltage selection switch is set to match the AC power at your location (if applicable). See "Back View of the Computer" on page 13.

Ensure that the 12-volt power connector (12V) is securely connected to the system board (see "System Board Components" on page 65).

E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S

See the printer documentation for cable connection information.

Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a Printer" on page 15).

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Solving Problems

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Contents Microphone connector Diagnostic lights Hard-drive activity lightUSB 2.0 connectors W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Microsoft Windows operating system Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAddressing Memory With 4-GB Configurations Connecting and Disconnecting Drive CablesRecommended Drive Cable Connections 100107 111112 116Contents What Are You Looking For? Find it Here Warranty information Finding InformationEnter your Service Tag or product model Appropriate for your configurationHow to use Windows XP How to work with programs and filesLocation of Service Tag Setting Up and Using Your ComputerFront View of the Computer Cover latch releaseHeadphone connector Diagnostic lightsPower button Power lightVoltage selection switch Power connectorBack panel connectors Back View of the ComputerBack Panel Connectors Setting Up a Printer Connecting a PrinterPrinter Cable Center/subwooferConnecting to the Internet USB connector on computer 2 USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the PictureCopying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write RewritableUsing a Media Card Reader Optional XD-Picture CardSmartMedia SMC SecureDigital Card SDFollow the procedures in Before You Begin on Connecting Two MonitorsConnecting Two Monitors With VGA Connectors Connecting a TV VGA blue connectorSetting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network cable Setting Up and Using Your ComputerStandby Mode Power ManagementNetwork Setup Wizard Hibernate Mode Power Options PropertiesPlace the power options icon Enabling Cool ’n’ Quiet TechnologyAdvanced Tab Hibernate TabAbout RAID Configurations RAID Level 1 ConfigurationConfiguring Your Hard Drives for RAID Using the Nvidia MediaShield ROM UtilityUsing Nvidia MediaShield Rebuilding a RAID ConfigurationSetting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive From the Power Schemes tab, select Always OnError Messages Keyboard Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingSolid blue screen appears Other software problemsProgram crashes repeatedly Media Card Reader Problems Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Troubleshooting Tools Diagnostic LightsLight Pattern Problem Description Suggested Resolution Remove the card, reinstall it see PCI Have identified a faulty module orReinstalled all modules without error If available, install properly workingLight Pattern Problem Description Option Function Dell DiagnosticsDell Diagnostics Main Menu What Is a Driver? DriversIdentifying Drivers Tab FunctionWindows XP Click the Start button and click Control Panel Reinstalling DriversUsing Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Restoring Your Operating SystemUsing Microsoft Windows XP System Restore Using Dell PC Restore Enabling System RestoreEnsure that Turn off System Restore is unchecked Click SystemTroubleshooting Tools Using the Operating System CD Before You BeginTroubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Cover latch release Computer cover Bottom hinge tabs Removing and Installing PartsRemoving the Computer Cover System board Hard drive Removing and Installing Parts Inside View of Your ComputerSerial ATA drive connectors Front-panel connectorSystem Board Components PW12VA1Memory Installation Guidelines Battery socket BT1Standby power indicator MemoryDIMM2 white securing clips DIMM4 black securing clips Addressing Memory With 4-GB ConfigurationsChannel a matched pair of memory Installing Memory Memory connector farthest Securing clipsCrossbar Removing and Installing Parts From processor DIMM1Removing Memory Cards PCI CardsRelease tab Bracket caught outside of slot Alignment guide Alignment bar Card retention doorRemoving and Installing Parts Removing and Installing Parts PCI Express Cards PCI Express x16 card Securing tab Bracket caught outside of slot Card retention door Removing and Installing Parts Removing and Installing Parts Drive Panel Removing the Drive PanelSliding plate lever Side hingesDrive-panel insert Removing and Installing Parts Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive panel Drive-panel insert tabDrive panel tabs Side hinges Replacing the Drive PanelAlign the drive panel tabs with the side hinges CD/DVD drive FlexBay for optional floppy DrivesRecommended Drive Cable Connections Connecting Drive Cables Drive Interface ConnectorsConnecting and Disconnecting Drive Cables Power Connector Power cableHard Drives Removing a Hard DriveInstalling a Hard Drive TabsDrive Hard-drive bracket Hard driveSerial ATA data cable Adding a Second Hard Drive Release tabs Second hard drive in lower bayFloppy Drive Removing a Floppy DriveDrive latch release Sliding plate Installing a Floppy Drive Power cable Not present on all computers Media Card Reader Media Card ReaderRemoving a Media Card Reader Media Card Reader Installing a Media Card Reader Removing and Installing Parts 100 CD/DVD DriveRemoving a CD/DVD Drive 101 Drive release latch Sliding plateInstalling a CD/DVD Drive CD/DVD drive103 Battery release lever BatteryReplacing the Battery Computer cover Back of computer Replacing the Computer Cover105 106 Specifications 107108 AudioExpansion Bus DrivesControls and Lights Connectors109 Power 110Wattage rating PhysicalSystem Setup Entering System SetupOverview 111System Setup Options 112Regardless of the No Boot setting 113Performance 114Strip or surge protector 115Time Quickboot feature Boot SequenceSetup & Boot Menu Changing Boot Sequence for the Current Boot 117Clearing Forgotten Passwords Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 119Dell Technical Support Policy U.S. Only MouseFloppy Drive CDs and DVDsDefinition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B122 Dell Dimension E521Contacting Dell 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 Malaysia only 139Should be called from within Singapore or 140 141 142 143 144 145 Glossary146 147 148 149 150 NIC See network adapter151 152 153 154 155 Index156 Problems diagnostic lights, 49 drives 157USB 158
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