Dell HM328 manual Starting the Dell Diagnostics From Your Hard Drive

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Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online User’s Guide for details).

NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

1Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2Turn on (or restart) your computer.

3Start the Dell Diagnostics in one of the following two ways:

•When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

•Ensure that the computer is powered down completely. Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

•During the assessment, answer any questions that appear.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and see "Contacting Dell" in your online User’s Guide.

If the Pre-boot System Assessment completes successfully, you will receive the message, "Booting Dell Diagnostic Utility Partition. Press any key to continue".

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

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Quick Reference Guide

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Contents Quick Reference Guide Abbreviations and Acronyms Contents Contents Finding Information What Are You Looking For? Find It HereDrivers and Utilities Media Dell Product Information GuideService Tag and Microsoft Windows License Dell Support Website support.dell.comDell Support Utility Windows Help and Support CenterDell QuickSet Help Operating System MediaSetting Up Your Computer About Your Computer Front ViewLeft View Right ViewBack View Bottom ViewUsing a Battery Battery PerformanceChecking the Battery Charge Conserving Battery Power Power Management ModesStandby Mode Low-Battery WarningConfiguring Power Management Settings Hibernate ModeCharging the Battery Replacing the BatteryStoring a Battery Troubleshooting Lockups and Software ProblemsOther software problems Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities mediaOptionFunction Dell Diagnostics Main MenuOption Function Tab Function Index Index Référence rapide Remarques, avis et précautions Abréviations et siglesConfiguration des paramètres de gestion dénergie SommaireSommaire Recherche dinformations Que recherchez-vous ? Trouvez-le iciMédia Drivers and Utilities Guide dinformation sur le produit DellNuméro de service et licence Microsoft Windows Guide dutilisation Dell PrecisionSite web de Support Dell support.dell.com Utilitaire de support DellMédia Operating System système dexploitation Centre daide et de support de WindowsAide Dell QuickSet Configuration de votre ordinateur Propos de votre ordinateur Vue frontaleVue de gauche Vue de droiteVue arrière Vue du dessousUtilisation dune batterie Performances de la batterieVérification de la charge de la batterie Jauge de batterie Dell QuickSetJauge dalimentation Microsoft Windows Indicateur de chargeAlerte de batterie faible Économie dénergie sur batterieVérification de lusure de la batterie Modes de gestion dénergie Mode VeilleMode Mise en veille prolongée Configuration des paramètres de gestion dénergie Charge de la batterieRemplacement de la batterie Problèmes de blocage et problèmes logiciels DépannageStockage de la batterie Autres problèmes logiciels Quand utiliser Dell DiagnosticsUn écran bleu uni apparaît Démarrage de Dell Diagnostics à partir de votre disque dur Menu principal de Dell Diagnostics OptionOption Fonction Onglet FonctionGuide de référence rapide CD/DVD Index Guia de Referência Rápida Notas, avisos e advertências Abreviações e acrônimosÍndice Índice Como obter informações Que você está procurando? Encontre aquiMídia Drivers and Utilities Drivers e utilitários Guia de Informações do Produto DellGuia do usuário do Dell Precision Centro de ajuda e suporte do Microsoft WindowsPara ver o site de suporte adequado Utilitário de suporte DellMídia do sistema operacional Centro de ajuda e suporte do WindowsAjuda do Dell QuickSet Como configurar o seu computador Sobre o seu computador Vista frontalVista esquerda Vista direitaVista traseira Vista da parte inferiorComo usar a bateria Desempenho da bateriaComo verificar a carga da bateria Medidor de bateria do Dell QuickSetMedidor de energia do Microsoft Windows Indicador de cargaAdvertência sobre bateria com pouca carga Como conservar a energia da bateriaComo verificar a saúde da bateria Modo de hibernação Modos de gerenciamento de energiaModo de espera Como efetuar as configurações de gerenciamento de energia Como carregar a bateriaComo substituir a bateria Como armazenar a bateria Solução de problemasProblemas de travamento e de software Quando usar o Dell Diagnostics Outros problemas de softwareGuia de Referência Rápida Option opção Função Guia Função Guia de Referência Rápida Índice remissivo Índice remissivo Guía de referencia rápida Notas, avisos y precauciones Abreviaturas y acrónimosConfiguración de los valores de administración de energía Conservación de la energía de la bateríaContenido Guía de información del producto Dell Localización de información¿Qué busca? Aquí lo encontrará Guía del usuario de Dell Precision Centro de ayuda y soporte técnico de Microsoft WindowsVer el sitio de asistencia técnica apropiado Utilidad Dell SupportSoporte del sistema operativo Centro de ayuda y soporte técnico de WindowsAyuda de Dell QuickSet Configuración de su equipo Acerca de su equipo Vista izquierda Vista derechaVista posterior Vista inferiorUso de la batería Rendimiento de la bateríaComprobación de la carga de la batería Medidor de batería Dell QuickSetMedidor de energía de Microsoft Windows Medidor de cargaAdvertencia de bajo nivel de carga de la batería Conservación de la energía de la bateríaComprobación del estado de la batería Modos de administración de energía Modo de hibernaciónConfiguración de los valores de administración de energía Carga de la bateríaSustitución de la batería Almacenamiento de una batería Solución de problemasBloqueos y problemas con el software Aparece una pantalla azul fija Cuándo usar los Dell DiagnosticsOtros problemas con el software Inicio de Dell Diagnostics desde la unidad de disco duro Opción Función Menú principal de Dell Diagnostics Diagnósticos DellOpción Ficha Función 100 101 102
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