What Are You Looking For? | Find It Here | |
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• Service Tag and Express Service Code | Service Tag and Microsoft® Windows® License | |
• Microsoft Windows License Label | These labels are located on your computer. | |
| • Use the Service Tag to | |
| identify your computer | |
| when you use | |
| support.dell.com or | |
| contact support. | |
| • Enter the Express Service Code to direct your call when | |
| contacting support. | |
| NOTE: The Microsoft Windows License label has been | |
| redesigned with a hole, or "security portal," as an increased | |
| security measure. | |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com | |
from technicians, online courses, and frequently | NOTE: Select your region or business segment to view the | |
asked questions | appropriate support site. | |
• Community — Online discussion with other Dell |
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customers |
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• Upgrades — Upgrade information for components, |
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such as memory, the hard drive, and the operating |
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system |
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• Customer Care — Contact information, service call |
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and order status, warranty, and repair information |
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• Service and support — Service call status and |
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support history, service contract, online discussions |
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with technical support |
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• Reference — Computer documentation, details on |
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my computer configuration, product specifications, |
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and white papers |
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• Downloads — Certified drivers, patches, and |
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software updates |
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• Notebook System Software (NSS) — If you reinstall | To download Notebook System Software: | |
the operating system for your computer, you should | 1 Go to support.dell.com, select your region or business | |
also reinstall the NSS utility. NSS provides critical | segment, and enter your Service Tag. | |
updates for your operating system and support for | 2 Select Drivers & Downloads and click Go. | |
Dell™ | ||
3 Click your operating system and search for the keyword | ||
optical drives, and USB devices. NSS is necessary for | ||
Notebook System Software. | ||
correct operation of your Dell computer. The | ||
NOTE: The support.dell.com user interface may vary | ||
software automatically detects your computer and | ||
depending on your selections. | ||
operating system and installs the updates appropriate | ||
for your configuration. |
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Quick Reference Guide