Dell MTG24, HW049, A2420 setup guide Using Support Tools, Dell Support Center, Beep Codes

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XPS One

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

Click the icon in the taskbar to run the application. The home page provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical Support with DellConnect, Customer Service, Training

and Tutorials, How-To Help with Dell on Call, and Online Scan with PCCheckUp)

About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)

The top of the Dell Support Center home page displays your system’s model number along with its service tag and express service code.

For more information about the Dell Support Center, see the Dell Technology Guide available on your computer or on the Dell Support website at support.dell.com.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code consists of repetitive three

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Contents XPS One Page XPS One March 2009 P/N HW049 Rev. A01 Contents Contents Setting Up Your XPS One Computer Before Setting Up Your ComputerMouse Turn on the wireless keyboard and mouse Connect the Network Cable Optional Connect the Power Cable Press the Computer Power Button Windows Vista Setup Set Up Media Center For Use With Optional TV Tuner Setting Up Your XPS One Computer Setting Up Your XPS One Computer Setting Up Your XPS One Computer Install the batteries included Setting Up Your XPS One Computer Front View Features Using Your XPS OneSpeakers Using Your XPS One Left Side Features Headphone or line-out connector Connects to headphones Back Panel Connectors 987Power connector Connects your computer to the AC power cable Wireless Keyboard Using the Touch Pad Customizing the Touch PadAudio Composite video Video IR connector Using the Optical Disc DriveTV Input Device Optional Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopConnect to the Internet Optional Customizing Your Energy SettingsBacking Up Your Data Setting Up a Wired Internet Connection Setting Up a Wireless ConnectionSetting Up Your Internet Connection Click Start → Connect ToSolving Problems Wireless Keyboard or Mouse ProblemsNetwork Problems Solving ProblemsPower Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click Applications Click End TaskSolving Problems Solving Problems Dell Support Center Using Support ToolsBeep Codes System Messages Code Repetitive Description short beepsHardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive Dell DiagnosticsClick Start → Help and Support Insert the Drivers and Utilities media System Recovery Options System RestoreDell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Reinstalling Windows Vista Before You BeginClick Exit if the Install Windows message appears Getting Help Service Online ServicesDellConnect Support.dell.comAutomated Order-Status Service Product InformationMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comIf you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources If you need toSystem Model SpecificationsDrives and Devices Memory External Connectors AudioLvds DisplayPower PhysicalComputer Environment Appendix Macrovision Product NoticeIndex Index ISP Index Index Page Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page Printed on recycled paper