Dell HW049, MTG24, A2420 setup guide DellConnect, Online Services, Support.dell.com

Page 51

Technical Support and Customer

Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 52 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

support.dell.com

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

49

Image 51
Contents XPS One Page XPS One March 2009 P/N HW049 Rev. A01 Contents Contents Before Setting Up Your Computer Setting Up Your XPS One ComputerMouse Turn on the wireless keyboard and mouse Connect the Network Cable Optional Connect the Power Cable Press the Computer Power Button Windows Vista Setup Set Up Media Center For Use With Optional TV Tuner Setting Up Your XPS One Computer Setting Up Your XPS One Computer Setting Up Your XPS One Computer Install the batteries included Setting Up Your XPS One Computer Using Your XPS One Front View FeaturesSpeakers Using Your XPS One Left Side Features Headphone or line-out connector Connects to headphones 987 Back Panel ConnectorsPower connector Connects your computer to the AC power cable Wireless Keyboard Customizing the Touch Pad Using the Touch PadUsing the Optical Disc Drive Audio Composite video Video IR connectorTV Input Device Optional Customizing the Desktop Software FeaturesProductivity and Communication Entertainment and MultimediaCustomizing Your Energy Settings Connect to the Internet OptionalBacking Up Your Data Setting Up a Wireless Connection Setting Up a Wired Internet ConnectionClick Start → Connect To Setting Up Your Internet ConnectionWireless Keyboard or Mouse Problems Solving ProblemsSolving Problems Network ProblemsPower Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message Click End Task Click ApplicationsSolving Problems Solving Problems Using Support Tools Dell Support CenterBeep Codes Code Repetitive Description short beeps System MessagesHardware Troubleshooter Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveClick Start → Help and Support Insert the Drivers and Utilities media System Restore System Recovery OptionsClick Undo my last restoration and click Next Dell Factory Image RestoreStarting System Restore Undoing the Last System RestoreDell Factory Image Restore Before You Begin Reinstalling Windows VistaClick Exit if the Install Windows message appears Getting Help Support.dell.com ServiceOnline Services DellConnectFtp.dell.com Automated Order-Status ServiceProduct Information Mobilesupport@us.dell.com Support@us.dell.comReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellFinding More Information and Resources If you need to SeeAt support.dell.com If you need to Finding More Information and ResourcesSpecifications System ModelDrives and Devices Memory Audio External ConnectorsDisplay LvdsPhysical PowerComputer Environment Macrovision Product Notice AppendixIndex Index ISP Index Index Page Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page 0HW049A01 Page Printed on recycled paper