Dell GX620 manual System Lights, Dell Diagnostics Main Menu, Option Function, Tab Function

Page 188

5.Select the Boot from CD-ROMoption from the menu that appears.

6.Type 1 to start the Drivers and Utilities CD menu.

7.Type 2 to start the Dell Diagnostics.

8.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.

Test

 

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. Your computer's Service Tag is listed in the System Info option in system setup.

3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and may indicate requirements for running the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays

 

the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on

 

your computer or all devices attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test settings.

4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

System Lights

Your power button light and hard-drive light may indicate a computer problem.

Power Light

Problem Description

Suggested Resolution

 

 

 

Solid green

Power is on, and the computer is operating normally. On

No corrective action is required.

 

the desktop computer, a solid green light indicates a

 

 

network connection.

 

Blinking green

The computer is in a power-saving mode (Microsoft®

Press the power button, move the mouse, or press a key

 

Windows® XP).

on the keyboard to wake the computer.

 

 

 

Blinks green several times and then

A configuration error exists.

Check the diagnostic lights to see if the specific problem is

turns off

 

identified.

 

 

 

Solid yellow

The Dell Diagnostics is running a test, or a device on the

If the Dell Diagnostics is running, allow the testing to

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Contents Dell OptiPlex GX620 Systems Users Guide Manageability Advanced FeaturesLegacySelect Technology Control Password Protection SecurityOption Settings Assigning a System PasswordTyping Your System Password If Password Status is set to LockedAdministrator Password Deleting or Changing an Existing System PasswordAssigning an Administrator Password Deleting or Changing an Existing Administrator PasswordSystem Setup Disabling a Forgotten Password and Setting a New PasswordEntering System Setup System Setup ScreensSystem Setup Options SystemVideo Boot Sequence Changing Boot Sequence for the Current BootBooting to a USB Device Changing Boot Sequence for Future BootsMemory Key Floppy DriveClearing Forgotten Passwords Clearing Cmos Settings Jumper Setting DescriptionPower Management Sleep Mode Wake-Up Methods Windows XPHyper-Threading Click Hardware and click Device ManagerBack to Contents Battery Replacing the BatteryReplace the computer cover Before You Begin Recommended ToolsTurning Off Your Computer Before Working Inside Your ComputerPage Mini Tower Computer Desktop Computer Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch Replacing the Chassis Intrusion Switch Small Form Factor Computer Ultra Small Form Factor ComputerResetting the Chassis Intrusion Detector Cleaning Your Computer Computer, Keyboard, and MonitorMouse CDs and DVDsBack to Contents Replacing the Computer Cover Desktop Computer Abbreviations and AcronymsModel Dcne August 2006 N8071 Rev. A02 Support.dell.com Finding InformationFind It Here Service Tag and Microsoft Windows License Click Users and system guides and click Users guidesBack to Contents Online Services Getting HelpTechnical Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Technical Support ServiceBefore You Call Contacting DellArgentina Buenos Aires ArubaAustralia Sydney 0011Cayman Islands Chile SantiagoChina Xiamen ColombiaWebsite support.euro.dell.com Home and Small Business France Paris MontpellierCorporate Germany LangenIreland Cherrywood JamaicaWebsite support.jp.dell.com Japan KawasakiLuxembourg MacaoWebsite support.ap.dell.com Malaysia Penang MexicoPoland Warsaw Portugal Website support.euro.dell.comPuerto Rico St. Kitts and NevisSwitzerland Geneva Website support.ap.dell.com TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands VenezuelaGlossary Page Device driver See driver Docking device See APRPage Page Key combination Page NIC See network adapter Processor Page Video resolution See resolution System tray See notification areaBack to Contents Memory DDR2 Memory OverviewReplacing/Adding Additional Memory Addressing Memory With 4-GB ConfigurationsRemoving Memory Replace the computer cover Back to Contents Front View Mini Tower ComputerAbout Your Mini Tower Computer Back-Panel Connectors Back ViewSetup Options Inside Your Computer System Board ComponentsJumper Settings Mini Tower Computer Jumper Setting DescriptionPCI Cards Installing a PCI CardPCI and PCI Express Cards and Serial Port Adapters Replace the computer cover Removing a PCI Card Installing a PCI Express Card PCI Express CardsPage Removing a PCI Express Card Installing a Serial Port Adapter Serial Port AdaptersPage Removing a Serial Port Adapter Removing the Computer Cover General Installation Guidelines Connecting Drive CablesDrive Interface Connectors DrivesPower Cable Connectors Connecting and Disconnecting Drive CablesIDE Drive Power Connector Serial ATA Power Connector Hard DriveInstalling a Hard Drive Removing a Hard DriveReplace the computer cover Adding a Second Hard Drive Drive-Panel Inserts Page Installing the Floppy Drive Removing the Floppy DriveCD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Back to Contents Replacing the I/O Panel PanelRemoving the I/O Panel Back to Contents Processor Removing the ProcessorInstalling the Processor Replace the computer cover Back to Contents Power Supply Replacing the Power SupplyDC Power Connectors Pin Number Signal name AWG WireDC Power Connector P4 Pin Number Signal Name 18-AWG WireDC Power Connectors P8 and P9 Pin Number Signal Name 22-AWG WireMini Tower Computer Specifications Connectors Expansion BusDrives Key CombinationsPower Controls and LightsPhysical EnvironmentalBack to Contents Class a Class B FCC Notices U.S. OnlyFCC Notices U.S. Only FCC Identification Information Reinstalling Drivers and the Operating System What Is a Driver?Reinstalling Drivers and Utilities DriversUsing the Optional Drivers and Utilities CD Using Microsoft Windows XP System RestoreCreating a Restore Point Reinstalling Microsoft Windows XP Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating StateWindows XP Setup Reinstalling Windows XPBooting From the Operating System CD Back to Contents Replacing the System Board Mini Tower System Board ScrewsDesktop System Board Screws Small Form Factor System Board ScrewsReplace the computer cover Back to Contents Desktop Computer About Your Desktop ComputerBack View Inside Your Computer Desktop Computer Jumper Setting Description Jumpered unjumpered PCI and PCI Express Cards and Serial Port Adapters Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Removing a PCI Card From the Riser-Card Cage Replace the computer cover Installing a PCI Express x16 Card Removing a PCI Express x16 Card Serial Port Adapters Installing a Serial Port Adapter in the Riser-Card Cage Removing a Serial Port Adapter From the Riser-Card Cage Back to Contents Removing the Computer Cover Drives CD/DVD Drive Installing a CD/DVD Drive Removing a Floppy Drive Installing a Floppy Drive Replace the CD/DVD drive Installing a Hard Drive Back to Contents Panel Page Processor Installing the Processor Page Replace the computer cover Back to Contents Power Supply VCC +5V Red DC Power Connector P3 Back to Contents Desktop Computer Specifications Expansion Bus Microsoft Windows XP, brings up the Windows Physical Small Form Factor Computer About Your Small Form Factor ComputerBack View Inside Your Computer Small Form Factor Computer Jumper Setting Description PCI and PCI Express Cards and Serial Port Adapters Page Serial Port Adapters Removing a Serial Port Adapter Removing the Computer Cover Serial ATA Connector Remove the computer cover Installing a Hard Drive Replace the computer cover CD/DVD Drive Installing a CD/DVD Drive Floppy Drive Remove the floppy drive Replace the CD/DVD drive Remove the system board Processor Installing the Processor Page Captive screw in housing Small Form Factor Computer Specifications Expansion Bus Controls and Lights Small Form Factor Computer Model Dcsm August 2006 N8071 Rev. A02 Solving Problems Battery ProblemsDrive Problems CD and DVD drive problemsKeyboard Problems Lockups and Software ProblemsHard drive problems Problems writing to a CD/DVD-RW driveOther software problems Computer does not start upComputer stops responding Program stops respondingMemory Problems Mouse ProblemsNetwork Problems Power ProblemsPrinter Problems Restoring Default SettingsIf the power light is blinking amber Verify that the printer is recognized by WindowsSerial or Parallel Device Problems Sound and Speaker ProblemsRun the speaker diagnostics No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to readAdjust the Windows display settings Mini Tower Computer Model Dctr August 2006 N8071 Rev. A02 Models DCTR, DCNE, DCSM, and Dccy March 2005 N8071 Rev. A00 Troubleshooting Tools and Utilities Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Power Light Problem Description Suggested ResolutionSystem Lights Option FunctionDiagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes Code CauseError Messages Diskette subsystem reset failed Run the Dell DiagnosticsClick the Change or Remove Program icon Decreasing available memoryNo boot device available No timer tick interrupt Run the Dell DiagnosticsRead fault Requested sector not found Reset failed Write fault Write fault on selected driveResolving Software and Hardware Incompatibilities Microsoft Windows XPClick Performance and Maintenance and click System Ultra Small Form Factor Computer Model Dccy August 2006 N8071 Rev. A02 Side View Ultra Small Form Factor ComputerAbout Your Ultra Small Form Factor Computer Back-panel connectors Connecting a VGA Monitor Connecting Two MonitorsJumper Settings Removing the Cable Cover Cable Cover OptionalAttaching the Cable Cover Connecting the Power Adapter Badge If applicable, remove the cable cover System Board Power Serial ATA Power Connector Hard Drive Replace the computer cover Back to Contents Installing a Device When Your Computer Is Turned Off Module BaySecuring a Device in the Module Bay Replace the computer cover Processor Page Replace the cable cover, if used Ultra Small Form Factor Computer Specifications Drives One serial ATA controller supporting one device Power Warranty Microsoft Windows XP Features Transferring Information to a New ComputerUser Accounts and Fast User Switching Setting Up a Home and Office NetworkClick Checklist for creating a network
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GX620, OptiPlex? GX620 specifications

The Dell OptiPlex GX620 is a desktop computer that was launched in the mid-2000s and quickly became popular in business environments. Despite its age, the OptiPlex GX620 remains notable for its build quality, upgradeability, and reliability, traits that have made Dell a respected name in the commercial PC market.

One of the key features of the GX620 is its compact form factor. The system was available in several configurations, including a small form factor (SFF) and a mini-tower, allowing it to fit comfortably in various workspace environments. This flexibility makes it an attractive option for businesses looking to save space while maintaining performance.

The GX620 was powered by Intel processors, specifically the Intel Pentium D and Intel Core Duo. These efficient processors provided ample power for productivity tasks, making the GX620 suitable for typical office applications such as word processing, spreadsheets, and web browsing. The system supported a maximum of 4GB of DDR2 RAM, which, while modest by today’s standards, was ample for the typical uses of its time.

In terms of storage, the GX620 offered several options, including traditional hard drives with variable capacities. This allowed users to select the right balance of performance and storage size according to their specific needs. Additionally, the system featured numerous connectivity options, including USB 2.0 ports, audio jacks, and an optional PCI Express slot for expanding capabilities with additional graphics or network cards.

The OptiPlex GX620 was equipped with Dell's management technology, which included remote management features that allowed IT departments to efficiently deploy and maintain multiple units across an organization. This was particularly advantageous for larger businesses that required centralized management tools to streamline operations.

Moreover, the GX620 was built with Dell's focus on sustainability and energy efficiency. The design considered environmental factors, and users appreciated its low power consumption relative to performance, aligning with corporate sustainability goals.

In conclusion, the Dell OptiPlex GX620 remains a notable example of robust desktop computing designed for business environments. With its compact design, reliable performance, and management features, it served well in various office settings despite being a product of an earlier era, showcasing Dell's commitment to quality and functionality.
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