Dell OptiPlex? GX620 Luxembourg, Macao, Website support.ap.dell.com Malaysia Penang, Mexico, Peru

Page 37

Luxembourg

Technical Support (Brussels, Belgium)

3420808075

International Access Code: 00

Home/Small Business Sales (Brussels, Belgium)

toll-free: 080016884

 

 

Corporate Sales (Brussels, Belgium)

02 481 91 00

 

Country Code: 352

 

 

Customer Care (Brussels, Belgium)

02 481 91 19

 

 

 

 

Fax (Brussels, Belgium)

02 481 92 99

 

 

 

 

Switchboard (Brussels, Belgium)

02 481 91 00

 

 

 

Macao

Technical Support

toll-free: 0800 105

 

Customer Service (Xiamen, China)

34 160 910

Country Code: 853

 

 

Transaction Sales (Xiamen, China)

29 693 115

 

 

 

 

 

Website: support.ap.dell.com

 

Malaysia (Penang)

 

 

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free: 1 800 88 0193

 

 

 

International Access Code: 00

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1 800 88 1306

 

 

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

toll-free: 1800 88 1386

 

Country Code: 60

 

 

Customer Service (Penang, Malaysia)

04 633 4949

 

 

 

 

City Code: 4

Transaction Sales

toll-free: 1 800 888 202

 

Corporate Sales

toll-free: 1 800 888 213

 

 

 

 

 

001-877-384-8979

 

Customer Technical Support

 

 

 

or 001-877-269-3383

 

 

 

Mexico

 

50-81-8800

Sales

 

 

 

International Access Code: 00

 

or 01-800-888-3355

 

 

 

001-877-384-8979

 

 

Country Code: 52

Customer Service

 

 

or 001-877-269-3383

 

 

 

 

 

 

 

50-81-8800

 

Main

 

 

 

or 01-800-888-3355

 

 

 

Montserrat

General Support

toll-free: 1-866-278-6822

 

 

 

Netherlands Antilles

General Support

001-800-882-1519

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

Technical Support for Inspiron XPS computers only

020 674 45 94

 

Technical Support for all other Dell computers

020 674 45 00

 

 

 

Netherlands (Amsterdam)

Technical Support Fax

020 674 47 66

 

 

Home/Small Business Customer Care

020 674 42 00

 

International Access Code: 00

 

 

Relational Customer Care

020 674 4325

 

 

 

 

Country Code: 31

Home/Small Business Sales

020 674 55 00

 

 

City Code: 20

Relational Sales

020 674 50 00

 

 

Home/Small Business Sales Fax

020 674 47 75

 

 

 

 

 

Relational Sales Fax

020 674 47 50

 

Switchboard

020 674 50 00

 

 

 

 

Switchboard Fax

020 674 47 50

 

 

 

 

E-mail (New Zealand): nz_tech_support@dell.com

 

 

 

 

 

E-mail (Australia): au_tech_support@dell.com

 

 

 

 

New Zealand

Technical Support (for desktop and portable computers)

toll-free: 0800 446 255

International Access Code: 00

Technical Support (for servers and workstations)

toll-free: 0800 443 563

 

 

Home and Small Business

0800 446 255

 

Country Code: 64

 

 

Government and Business

0800 444 617

 

Sales

0800 441 567

 

 

 

 

Fax

0800 441 566

 

 

 

Nicaragua

General Support

001-800-220-1006

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

E-mail:support.euro.dell.com/no/no/emaildell/

 

Norway (Lysaker)

 

 

Technical Support

671 16882

 

 

 

 

International Access Code: 00

Relational Customer Care

671 17575

 

 

 

Country Code: 47

Home/Small Business Customer Care

23162298

Switchboard

671 16800

 

 

 

 

 

Fax Switchboard

671 16865

 

 

 

Panama

General Support

001-800-507-0962

 

 

 

Peru

General Support

0800-50-669

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

Image 37
Contents Dell OptiPlex GX620 Systems Users Guide LegacySelect Technology Control Advanced FeaturesManageability Security Password ProtectionAssigning a System Password Option SettingsTyping Your System Password If Password Status is set to LockedDeleting or Changing an Existing System Password Administrator PasswordAssigning an Administrator Password Deleting or Changing an Existing Administrator PasswordDisabling a Forgotten Password and Setting a New Password System SetupEntering System Setup System Setup ScreensSystem System Setup OptionsVideo Changing Boot Sequence for the Current Boot Boot SequenceChanging Boot Sequence for Future Boots Booting to a USB DeviceMemory Key Floppy DriveClearing Forgotten Passwords Jumper Setting Description Clearing Cmos SettingsSleep Mode Wake-Up Methods Windows XP Power ManagementHyper-Threading Click Hardware and click Device ManagerBack to Contents Replacing the Battery BatteryReplace the computer cover Recommended Tools Before You BeginTurning Off Your Computer Before Working Inside Your ComputerPage Removing the Chassis Intrusion Switch Chassis Intrusion SwitchMini Tower Computer Desktop Computer Small Form Factor Computer Ultra Small Form Factor Computer Replacing the Chassis Intrusion SwitchResetting the Chassis Intrusion Detector Computer, Keyboard, and Monitor Cleaning Your ComputerMouse CDs and DVDsBack to Contents Replacing the Computer Cover Abbreviations and Acronyms Desktop ComputerModel Dcne August 2006 N8071 Rev. A02 Find It Here Finding InformationSupport.dell.com Click Users and system guides and click Users guides Service Tag and Microsoft Windows LicenseBack to Contents Getting Help Online ServicesTechnical Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Technical Support ServiceContacting Dell Before You CallAruba Argentina Buenos AiresAustralia Sydney 0011Chile Santiago Cayman IslandsChina Xiamen ColombiaFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany LangenJamaica Ireland CherrywoodWebsite support.jp.dell.com Japan KawasakiMacao LuxembourgWebsite support.ap.dell.com Malaysia Penang MexicoPortugal Website support.euro.dell.com Poland WarsawPuerto Rico St. Kitts and NevisWebsite support.ap.dell.com Taiwan Switzerland GenevaWebsite support.ap.dell.com Thailand Trinidad/TobagoVenezuela Virgin IslandsGlossary Page Docking device See APR Device driver See driverPage Page Key combination Page NIC See network adapter Processor Page System tray See notification area Video resolution See resolutionBack to Contents DDR2 Memory Overview MemoryRemoving Memory Addressing Memory With 4-GB ConfigurationsReplacing/Adding Additional Memory Replace the computer cover Back to Contents About Your Mini Tower Computer Mini Tower ComputerFront View Back View Back-Panel ConnectorsSetup Options System Board Components Inside Your ComputerMini Tower Computer Jumper Setting Description Jumper SettingsPCI and PCI Express Cards and Serial Port Adapters Installing a PCI CardPCI Cards Replace the computer cover Removing a PCI Card PCI Express Cards Installing a PCI Express CardPage Removing a PCI Express Card Serial Port Adapters Installing a Serial Port AdapterPage Removing a Serial Port Adapter Removing the Computer Cover Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors DrivesConnecting and Disconnecting Drive Cables Power Cable ConnectorsIDE Drive Power Connector Serial ATA Power Connector Hard DriveRemoving a Hard Drive Installing a Hard DriveReplace the computer cover Adding a Second Hard Drive Drive-Panel Inserts Page Removing the Floppy Drive Installing the Floppy DriveRemoving a CD/DVD Drive CD/DVD DriveInstalling a CD/DVD Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Back to Contents Removing the Processor ProcessorInstalling the Processor Replace the computer cover Back to Contents Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 18-AWG Wire DC Power Connector P4Pin Number Signal Name 22-AWG Wire DC Power Connectors P8 and P9Mini Tower Computer Specifications Expansion Bus ConnectorsDrives Key CombinationsControls and Lights PowerPhysical EnvironmentalBack to Contents FCC Notices U.S. Only FCC Notices U.S. OnlyClass a Class B FCC Identification Information What Is a Driver? Reinstalling Drivers and the Operating SystemReinstalling Drivers and Utilities DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Undoing the Last System Restore Reinstalling Microsoft Windows XPEnabling System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Back to Contents Mini Tower System Board Screws Replacing the System BoardSmall Form Factor System Board Screws Desktop System Board ScrewsReplace the computer cover Back to Contents About Your Desktop Computer Desktop ComputerBack View Inside Your Computer Desktop Computer Jumper Setting Description Jumpered unjumpered PCI and PCI Express Cards and Serial Port Adapters Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Removing a PCI Card From the Riser-Card Cage Replace the computer cover Installing a PCI Express x16 Card Removing a PCI Express x16 Card Serial Port Adapters Installing a Serial Port Adapter in the Riser-Card Cage Removing a Serial Port Adapter From the Riser-Card Cage Back to Contents Removing the Computer Cover Drives CD/DVD Drive Installing a CD/DVD Drive Removing a Floppy Drive Installing a Floppy Drive Replace the CD/DVD drive Installing a Hard Drive Back to Contents Panel Page Processor Installing the Processor Page Replace the computer cover Back to Contents Power Supply VCC +5V Red DC Power Connector P3 Back to Contents Desktop Computer Specifications Expansion Bus Microsoft Windows XP, brings up the Windows Physical About Your Small Form Factor Computer Small Form Factor ComputerBack View Inside Your Computer Small Form Factor Computer Jumper Setting Description PCI and PCI Express Cards and Serial Port Adapters Page Serial Port Adapters Removing a Serial Port Adapter Removing the Computer Cover Serial ATA Connector Remove the computer cover Installing a Hard Drive Replace the computer cover CD/DVD Drive Installing a CD/DVD Drive Floppy Drive Remove the floppy drive Replace the CD/DVD drive Remove the system board Processor Installing the Processor Page Captive screw in housing Small Form Factor Computer Specifications Expansion Bus Controls and Lights Small Form Factor Computer Model Dcsm August 2006 N8071 Rev. A02 Battery Problems Solving ProblemsDrive Problems CD and DVD drive problemsLockups and Software Problems Keyboard ProblemsHard drive problems Problems writing to a CD/DVD-RW driveComputer does not start up Other software problemsComputer stops responding Program stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsRestoring Default Settings Printer ProblemsIf the power light is blinking amber Verify that the printer is recognized by WindowsSound and Speaker Problems Serial or Parallel Device ProblemsRun the speaker diagnostics No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to readAdjust the Windows display settings Mini Tower Computer Model Dctr August 2006 N8071 Rev. A02 Models DCTR, DCNE, DCSM, and Dccy March 2005 N8071 Rev. A00 Dell Diagnostics Troubleshooting Tools and UtilitiesWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePower Light Problem Description Suggested Resolution Dell Diagnostics Main MenuSystem Lights Option FunctionLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesDiskette subsystem reset failed Run the Dell Diagnostics Error MessagesClick the Change or Remove Program icon Decreasing available memoryNo timer tick interrupt Run the Dell Diagnostics No boot device availableWrite fault Write fault on selected drive Read fault Requested sector not found Reset failedResolving Software and Hardware Incompatibilities Microsoft Windows XPClick Performance and Maintenance and click System Ultra Small Form Factor Computer Model Dccy August 2006 N8071 Rev. A02 About Your Ultra Small Form Factor Computer Ultra Small Form Factor ComputerSide View Back-panel connectors Connecting Two Monitors Connecting a VGA MonitorJumper Settings Attaching the Cable Cover Cable Cover OptionalRemoving the Cable Cover Connecting the Power Adapter Badge If applicable, remove the cable cover System Board Power Serial ATA Power Connector Hard Drive Replace the computer cover Back to Contents Module Bay Installing a Device When Your Computer Is Turned OffSecuring a Device in the Module Bay Replace the computer cover Processor Page Replace the cable cover, if used Ultra Small Form Factor Computer Specifications Drives One serial ATA controller supporting one device Power Warranty Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network
Related manuals
Manual 146 pages 49.21 Kb Manual 94 pages 41.39 Kb Manual 144 pages 27.84 Kb

GX620, OptiPlex? GX620 specifications

The Dell OptiPlex GX620 is a desktop computer that was launched in the mid-2000s and quickly became popular in business environments. Despite its age, the OptiPlex GX620 remains notable for its build quality, upgradeability, and reliability, traits that have made Dell a respected name in the commercial PC market.

One of the key features of the GX620 is its compact form factor. The system was available in several configurations, including a small form factor (SFF) and a mini-tower, allowing it to fit comfortably in various workspace environments. This flexibility makes it an attractive option for businesses looking to save space while maintaining performance.

The GX620 was powered by Intel processors, specifically the Intel Pentium D and Intel Core Duo. These efficient processors provided ample power for productivity tasks, making the GX620 suitable for typical office applications such as word processing, spreadsheets, and web browsing. The system supported a maximum of 4GB of DDR2 RAM, which, while modest by today’s standards, was ample for the typical uses of its time.

In terms of storage, the GX620 offered several options, including traditional hard drives with variable capacities. This allowed users to select the right balance of performance and storage size according to their specific needs. Additionally, the system featured numerous connectivity options, including USB 2.0 ports, audio jacks, and an optional PCI Express slot for expanding capabilities with additional graphics or network cards.

The OptiPlex GX620 was equipped with Dell's management technology, which included remote management features that allowed IT departments to efficiently deploy and maintain multiple units across an organization. This was particularly advantageous for larger businesses that required centralized management tools to streamline operations.

Moreover, the GX620 was built with Dell's focus on sustainability and energy efficiency. The design considered environmental factors, and users appreciated its low power consumption relative to performance, aligning with corporate sustainability goals.

In conclusion, the Dell OptiPlex GX620 remains a notable example of robust desktop computing designed for business environments. With its compact design, reliable performance, and management features, it served well in various office settings despite being a product of an earlier era, showcasing Dell's commitment to quality and functionality.