Dell OptiPlex? GX620 Switzerland Geneva, Website support.ap.dell.com Taiwan, Trinidad/Tobago

Page 39

Country Code: 46

Home/Small Business Customer Care

 

08 587 70 527

City Code: 8

Employee Purchase Program (EPP) Support

 

20 140 14 44

 

 

 

Technical Support Fax

 

08 590 05 594

 

 

 

 

 

 

 

Sales

 

08 590 05 185

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail: Tech_support_central_Europe@dell.com

 

 

 

 

 

 

Switzerland (Geneva)

E-mail for French-speaking HSB and Corporate Customers:

 

 

support.euro.dell.com/ch/fr/emaildell/

 

 

 

 

 

 

 

 

 

International Access Code: 00

Technical Support (Home and Small Business)

 

0844 811 411

Country Code: 41

Technical Support (Corporate)

 

0844 822 844

 

 

 

Customer Care (Home and Small Business)

 

0848 802 202

 

 

City Code: 22

 

 

 

Customer Care (Corporate)

 

0848 821 721

 

 

 

Fax

 

022 799 01 90

 

 

 

 

 

Switchboard

 

022 799 01 01

 

 

 

 

 

Website: support.ap.dell.com

 

 

Taiwan

 

 

 

E-mail: ap_support@dell.com

 

 

 

 

 

 

 

 

 

International Access Code: 002

Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics

 

toll-free: 00801 86 1011

 

and Accessories)

 

 

 

 

Country Code: 886

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

 

toll-free: 00801 60 1256

 

 

 

 

 

Transaction Sales

 

toll-free: 00801 65 1228

 

 

 

 

 

Corporate Sales

 

toll-free: 00801 651 227

 

 

 

 

 

Website: support.ap.dell.com

 

 

 

 

 

 

Thailand

Technical Support (OptiPlex, Latitude, and Dell Precision)

 

toll-free: 1800 0060 07

International Access Code: 001

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

 

toll-free: 1800 0600 09

 

 

 

Customer Service (Penang, Malaysia)

 

604 633 4949

 

 

Country Code: 66

Corporate Sales

 

toll-free: 1800 006 009

 

 

 

 

 

Transaction Sales

 

toll-free: 1800 006 006

 

 

 

 

Trinidad/Tobago

General Support

 

1-800-805-8035

 

 

 

 

Turks and Caicos Islands

General Support

 

toll-free: 1-866-540-3355

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

 

 

 

 

 

 

E-mail: dell_direct_support@dell.com

 

 

 

 

 

 

 

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

 

0870 908 0500

 

 

 

 

U.K. (Bracknell)

Technical Support (direct and general)

 

0870 908 0800

 

 

 

 

Global Accounts Customer Care

 

01344 373 186

International Access Code: 00

 

 

 

Home and Small Business Customer Care

 

0870 906 0010

 

 

Country Code: 44

Corporate Customer Care

 

01344 373 185

 

 

 

 

City Code: 1344

Preferred Accounts (500–5000 employees) Customer Care

 

0870 906 0010

 

 

 

Central Government Customer Care

 

01344 373 193

 

 

 

 

 

 

 

Local Government & Education Customer Care

 

01344 373 199

 

 

 

 

 

Health Customer Care

 

01344 373 194

 

 

 

 

 

Home and Small Business Sales

 

0870 907 4000

 

 

 

 

 

Corporate/Public Sector Sales

 

01344 860 456

 

 

 

 

 

Home and Small Business Fax

 

0870 907 4006

Uruguay

General Support

 

toll-free: 000-413-598-2521

 

 

 

 

 

Automated Order-Status Service

 

toll-free: 1-800-433-9014

 

 

 

 

 

AutoTech (portable and desktop computers)

 

toll-free: 1-800-247-9362

 

 

 

 

 

Consumer (Home and Home Office)

 

 

 

 

 

Technical Support

 

toll-free: 1-800-624-9896

 

 

 

 

 

Customer Service

 

toll-free: 1-800-624-9897

 

 

 

 

 

 

 

toll-free: 1-877-Dellnet

 

DellNet™ Service and Support

 

 

 

 

 

(1-877-335-5638)

 

 

 

 

 

Employee Purchase Program (EPP) Customers

 

toll-free: 1-800-695-8133

 

 

 

 

 

Financial Services website:

 

 

www.dellfinancialservices.com

 

 

 

 

 

Financial Services (lease/loans)

 

toll-free: 1-877-577-3355

 

 

 

 

 

Financial Services (Dell Preferred Accounts [DPA])

 

toll-free: 1-800-283-2210

 

 

 

 

U.S.A. (Austin, Texas)

Business

 

 

 

 

Customer Service and Technical Support

 

toll-free: 1-800-822-8965

 

 

Image 39
Contents Dell OptiPlex GX620 Systems Users Guide Advanced Features LegacySelect Technology ControlManageability Security Password ProtectionIf Password Status is set to Locked Option SettingsAssigning a System Password Typing Your System PasswordDeleting or Changing an Existing Administrator Password Administrator PasswordDeleting or Changing an Existing System Password Assigning an Administrator PasswordSystem Setup Screens System SetupDisabling a Forgotten Password and Setting a New Password Entering System SetupSystem System Setup OptionsVideo Changing Boot Sequence for the Current Boot Boot SequenceFloppy Drive Booting to a USB DeviceChanging Boot Sequence for Future Boots Memory KeyClearing Forgotten Passwords Jumper Setting Description Clearing Cmos SettingsClick Hardware and click Device Manager Power ManagementSleep Mode Wake-Up Methods Windows XP Hyper-ThreadingBack to Contents Replacing the Battery BatteryReplace the computer cover Before Working Inside Your Computer Before You BeginRecommended Tools Turning Off Your ComputerPage Chassis Intrusion Switch Removing the Chassis Intrusion SwitchMini Tower Computer Desktop Computer Small Form Factor Computer Ultra Small Form Factor Computer Replacing the Chassis Intrusion SwitchResetting the Chassis Intrusion Detector CDs and DVDs Cleaning Your ComputerComputer, Keyboard, and Monitor MouseBack to Contents Replacing the Computer Cover Abbreviations and Acronyms Desktop ComputerModel Dcne August 2006 N8071 Rev. A02 Finding Information Find It HereSupport.dell.com Click Users and system guides and click Users guides Service Tag and Microsoft Windows LicenseBack to Contents Ftp.dell.com Online ServicesGetting Help Technical AssistanceTechnical Support Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceContacting Dell Before You Call0011 Argentina Buenos AiresAruba Australia SydneyColombia Cayman IslandsChile Santiago China XiamenGermany Langen Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier CorporateJapan Kawasaki Ireland CherrywoodJamaica Website support.jp.dell.comMexico LuxembourgMacao Website support.ap.dell.com Malaysia PenangSt. Kitts and Nevis Poland WarsawPortugal Website support.euro.dell.com Puerto RicoTrinidad/Tobago Switzerland GenevaWebsite support.ap.dell.com Taiwan Website support.ap.dell.com ThailandVenezuela Virgin IslandsGlossary Page Docking device See APR Device driver See driverPage Page Key combination Page NIC See network adapter Processor Page System tray See notification area Video resolution See resolutionBack to Contents DDR2 Memory Overview MemoryAddressing Memory With 4-GB Configurations Removing MemoryReplacing/Adding Additional Memory Replace the computer cover Back to Contents Mini Tower Computer About Your Mini Tower ComputerFront View Back View Back-Panel ConnectorsSetup Options System Board Components Inside Your ComputerMini Tower Computer Jumper Setting Description Jumper SettingsInstalling a PCI Card PCI and PCI Express Cards and Serial Port AdaptersPCI Cards Replace the computer cover Removing a PCI Card PCI Express Cards Installing a PCI Express CardPage Removing a PCI Express Card Serial Port Adapters Installing a Serial Port AdapterPage Removing a Serial Port Adapter Removing the Computer Cover Drives General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsHard Drive Power Cable ConnectorsConnecting and Disconnecting Drive Cables IDE Drive Power Connector Serial ATA Power ConnectorRemoving a Hard Drive Installing a Hard DriveReplace the computer cover Adding a Second Hard Drive Drive-Panel Inserts Page Removing the Floppy Drive Installing the Floppy DriveRemoving a CD/DVD Drive CD/DVD DriveInstalling a CD/DVD Drive Back to Contents Panel Removing the I/O PanelReplacing the I/O Panel Back to Contents Removing the Processor ProcessorInstalling the Processor Replace the computer cover Back to Contents Replacing the Power Supply Power SupplyPin Number Signal name AWG Wire DC Power ConnectorsPin Number Signal Name 18-AWG Wire DC Power Connector P4Pin Number Signal Name 22-AWG Wire DC Power Connectors P8 and P9Mini Tower Computer Specifications Key Combinations ConnectorsExpansion Bus DrivesEnvironmental PowerControls and Lights PhysicalBack to Contents FCC Notices U.S. Only FCC Notices U.S. OnlyClass a Class B FCC Identification Information Drivers Reinstalling Drivers and the Operating SystemWhat Is a Driver? Reinstalling Drivers and UtilitiesUsing Microsoft Windows XP System Restore Creating a Restore PointUsing the Optional Drivers and Utilities CD Restoring the Computer to an Earlier Operating State Reinstalling Microsoft Windows XPUndoing the Last System Restore Enabling System RestoreReinstalling Windows XP Booting From the Operating System CDWindows XP Setup Back to Contents Mini Tower System Board Screws Replacing the System BoardSmall Form Factor System Board Screws Desktop System Board ScrewsReplace the computer cover Back to Contents About Your Desktop Computer Desktop ComputerBack View Inside Your Computer Desktop Computer Jumper Setting Description Jumpered unjumpered PCI and PCI Express Cards and Serial Port Adapters Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Removing a PCI Card From the Riser-Card Cage Replace the computer cover Installing a PCI Express x16 Card Removing a PCI Express x16 Card Serial Port Adapters Installing a Serial Port Adapter in the Riser-Card Cage Removing a Serial Port Adapter From the Riser-Card Cage Back to Contents Removing the Computer Cover Drives CD/DVD Drive Installing a CD/DVD Drive Removing a Floppy Drive Installing a Floppy Drive Replace the CD/DVD drive Installing a Hard Drive Back to Contents Panel Page Processor Installing the Processor Page Replace the computer cover Back to Contents Power Supply VCC +5V Red DC Power Connector P3 Back to Contents Desktop Computer Specifications Expansion Bus Microsoft Windows XP, brings up the Windows Physical About Your Small Form Factor Computer Small Form Factor ComputerBack View Inside Your Computer Small Form Factor Computer Jumper Setting Description PCI and PCI Express Cards and Serial Port Adapters Page Serial Port Adapters Removing a Serial Port Adapter Removing the Computer Cover Serial ATA Connector Remove the computer cover Installing a Hard Drive Replace the computer cover CD/DVD Drive Installing a CD/DVD Drive Floppy Drive Remove the floppy drive Replace the CD/DVD drive Remove the system board Processor Installing the Processor Page Captive screw in housing Small Form Factor Computer Specifications Expansion Bus Controls and Lights Small Form Factor Computer Model Dcsm August 2006 N8071 Rev. A02 CD and DVD drive problems Solving ProblemsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive Keyboard ProblemsLockups and Software Problems Hard drive problemsProgram stops responding Other software problemsComputer does not start up Computer stops respondingMouse Problems Memory ProblemsPower Problems Network ProblemsVerify that the printer is recognized by Windows Printer ProblemsRestoring Default Settings If the power light is blinking amberNo sound from speakers Serial or Parallel Device ProblemsSound and Speaker Problems Run the speaker diagnosticsIf the screen is difficult to read Video and Monitor ProblemsNo sound from headphones If the screen is blankAdjust the Windows display settings Mini Tower Computer Model Dctr August 2006 N8071 Rev. A02 Models DCTR, DCNE, DCSM, and Dccy March 2005 N8071 Rev. A00 Starting the Dell Diagnostics From Your Hard Drive Troubleshooting Tools and UtilitiesDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuPower Light Problem Description Suggested Resolution System LightsLight Pattern Problem Description Suggested Resolution Diagnostic LightsCode Cause Beep CodesDecreasing available memory Error MessagesDiskette subsystem reset failed Run the Dell Diagnostics Click the Change or Remove Program iconNo timer tick interrupt Run the Dell Diagnostics No boot device availableMicrosoft Windows XP Read fault Requested sector not found Reset failedWrite fault Write fault on selected drive Resolving Software and Hardware IncompatibilitiesClick Performance and Maintenance and click System Ultra Small Form Factor Computer Model Dccy August 2006 N8071 Rev. A02 Ultra Small Form Factor Computer About Your Ultra Small Form Factor ComputerSide View Back-panel connectors Connecting Two Monitors Connecting a VGA MonitorJumper Settings Cable Cover Optional Attaching the Cable CoverRemoving the Cable Cover Connecting the Power Adapter Badge If applicable, remove the cable cover System Board Power Serial ATA Power Connector Hard Drive Replace the computer cover Back to Contents Module Bay Installing a Device When Your Computer Is Turned OffSecuring a Device in the Module Bay Replace the computer cover Processor Page Replace the cable cover, if used Ultra Small Form Factor Computer Specifications Drives One serial ATA controller supporting one device Power Warranty Transferring Information to a New Computer Microsoft Windows XP FeaturesSetting Up a Home and Office Network User Accounts and Fast User SwitchingClick Checklist for creating a network
Related manuals
Manual 146 pages 49.21 Kb Manual 94 pages 41.39 Kb Manual 144 pages 27.84 Kb

GX620, OptiPlex? GX620 specifications

The Dell OptiPlex GX620 is a desktop computer that was launched in the mid-2000s and quickly became popular in business environments. Despite its age, the OptiPlex GX620 remains notable for its build quality, upgradeability, and reliability, traits that have made Dell a respected name in the commercial PC market.

One of the key features of the GX620 is its compact form factor. The system was available in several configurations, including a small form factor (SFF) and a mini-tower, allowing it to fit comfortably in various workspace environments. This flexibility makes it an attractive option for businesses looking to save space while maintaining performance.

The GX620 was powered by Intel processors, specifically the Intel Pentium D and Intel Core Duo. These efficient processors provided ample power for productivity tasks, making the GX620 suitable for typical office applications such as word processing, spreadsheets, and web browsing. The system supported a maximum of 4GB of DDR2 RAM, which, while modest by today’s standards, was ample for the typical uses of its time.

In terms of storage, the GX620 offered several options, including traditional hard drives with variable capacities. This allowed users to select the right balance of performance and storage size according to their specific needs. Additionally, the system featured numerous connectivity options, including USB 2.0 ports, audio jacks, and an optional PCI Express slot for expanding capabilities with additional graphics or network cards.

The OptiPlex GX620 was equipped with Dell's management technology, which included remote management features that allowed IT departments to efficiently deploy and maintain multiple units across an organization. This was particularly advantageous for larger businesses that required centralized management tools to streamline operations.

Moreover, the GX620 was built with Dell's focus on sustainability and energy efficiency. The design considered environmental factors, and users appreciated its low power consumption relative to performance, aligning with corporate sustainability goals.

In conclusion, the Dell OptiPlex GX620 remains a notable example of robust desktop computing designed for business environments. With its compact design, reliable performance, and management features, it served well in various office settings despite being a product of an earlier era, showcasing Dell's commitment to quality and functionality.