Dell OptiPlex? GX620 manual Service Tag and Microsoft Windows License

Page 28

How to configure system settings

Microsoft® Windows® XP Help and Support Center

How to troubleshoot and solve problems

 

 

1. Click the Start button and click Help and Support.

 

2. Click User's and system guides and click User's guides.

 

The User's Guide is also available on the optional Drivers and Utilities

 

CD.

 

 

Service Tag and Express Service Code

Service Tag and Microsoft Windows License

Microsoft Windows License Label

 

 

These labels are located on your computer.

 

Use the Service Tag to identify your computer when you use

 

support.dell.com or contact technical support.

 

Enter the Express Service Code to direct your call when

 

contacting technical support.

 

 

Solutions — Troubleshooting hints and tips, articles from technicians, online

Dell Support Website — support.dell.com

courses, frequently asked questions

 

Community — Online discussion with other Dell customers

 

Upgrades — Upgrade information for components, such as memory, the hard

 

drive, and the operating system

NOTE: Select your region to view the appropriate support site.

Customer Care — Contact information, service call and order status, warranty,

and repair information

 

Service and support — Service call status and support history, service contract,

 

online discussions with technical support

 

Reference — Computer documentation, details on my computer configuration,

NOTE: Corporate, government, and education customers can also

product specifications, and white papers

use the customized Dell Premier Support website at

Downloads — Certified drivers, patches, and software updates

premier.support.dell.com. The website may not be available in all

Desktop System Software (DSS) — If you reinstall the operating system for

regions.

your computer, you should also reinstall the DSS utility. DSS provides critical

 

updates for your operating system and support for Dell™ 3.5-inch USB floppy

 

drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is

 

necessary for correct operation of your Dell computer. The software

 

automatically detects your computer and operating system and installs the

 

updates appropriate for your configuration.

 

 

 

How to use Windows XP

Windows Help and Support Center

Documentation for my computer

 

Documentation for devices (such as a modem)

1. Click the Start button and click Help and Support.

 

 

2. Type a word or phrase that describes your problem and click

 

the arrow icon.

 

3. Click the topic that describes your problem.

 

4. Follow the instructions on the screen.

 

 

How to reinstall my operating system

Operating System CD

 

The operating system is already installed on your computer. To

 

reinstall your operating system, use the Operating System CD. See

 

"Reinstalling Microsoft Windows XP" for instructions.

 

After you reinstall your operating system, use the optional Drivers

 

and Utilities CD to reinstall drivers for the devices that came with

 

your computer.

 

Your operating system product key label is located on your

 

computer.

 

NOTE: The color of your CD varies based on the operating system

 

you ordered.

 

NOTE: The Operating System CD is optional and may not ship with

 

your computer.

 

 

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Contents Dell OptiPlex GX620 Systems Users Guide LegacySelect Technology Control Advanced FeaturesManageability Password Protection SecurityOption Settings Assigning a System PasswordTyping Your System Password If Password Status is set to LockedAdministrator Password Deleting or Changing an Existing System PasswordAssigning an Administrator Password Deleting or Changing an Existing Administrator PasswordSystem Setup Disabling a Forgotten Password and Setting a New PasswordEntering System Setup System Setup ScreensSystem Setup Options SystemVideo Boot Sequence Changing Boot Sequence for the Current BootBooting to a USB Device Changing Boot Sequence for Future BootsMemory Key Floppy DriveClearing Forgotten Passwords Clearing Cmos Settings Jumper Setting DescriptionPower Management Sleep Mode Wake-Up Methods Windows XPHyper-Threading Click Hardware and click Device ManagerBack to Contents Battery Replacing the BatteryReplace the computer cover Before You Begin Recommended ToolsTurning Off Your Computer Before Working Inside Your ComputerPage Removing the Chassis Intrusion Switch Chassis Intrusion SwitchMini Tower Computer Desktop Computer Replacing the Chassis Intrusion Switch Small Form Factor Computer Ultra Small Form Factor ComputerResetting the Chassis Intrusion Detector Cleaning Your Computer Computer, Keyboard, and MonitorMouse CDs and DVDsBack to Contents Replacing the Computer Cover Desktop Computer Abbreviations and AcronymsModel Dcne August 2006 N8071 Rev. A02 Find It Here Finding InformationSupport.dell.com Service Tag and Microsoft Windows License Click Users and system guides and click Users guidesBack to Contents Online Services Getting HelpTechnical Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Technical Support ServiceBefore You Call Contacting DellArgentina Buenos Aires ArubaAustralia Sydney 0011Cayman Islands Chile SantiagoChina Xiamen ColombiaWebsite support.euro.dell.com Home and Small Business France Paris MontpellierCorporate Germany LangenIreland Cherrywood JamaicaWebsite support.jp.dell.com Japan KawasakiLuxembourg MacaoWebsite support.ap.dell.com Malaysia Penang MexicoPoland Warsaw Portugal Website support.euro.dell.comPuerto Rico St. Kitts and NevisSwitzerland Geneva Website support.ap.dell.com TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoVirgin Islands VenezuelaGlossary Page Device driver See driver Docking device See APRPage Page Key combination Page NIC See network adapter Processor Page Video resolution See resolution System tray See notification areaBack to Contents Memory DDR2 Memory OverviewRemoving Memory Addressing Memory With 4-GB ConfigurationsReplacing/Adding Additional Memory Replace the computer cover Back to Contents About Your Mini Tower Computer Mini Tower ComputerFront View Back-Panel Connectors Back ViewSetup Options Inside Your Computer System Board ComponentsJumper Settings Mini Tower Computer Jumper Setting DescriptionPCI and PCI Express Cards and Serial Port Adapters Installing a PCI CardPCI Cards Replace the computer cover Removing a PCI Card Installing a PCI Express Card PCI Express CardsPage Removing a PCI Express Card Installing a Serial Port Adapter Serial Port AdaptersPage Removing a Serial Port Adapter Removing the Computer Cover General Installation Guidelines Connecting Drive CablesDrive Interface Connectors DrivesPower Cable Connectors Connecting and Disconnecting Drive CablesIDE Drive Power Connector Serial ATA Power Connector Hard DriveInstalling a Hard Drive Removing a Hard DriveReplace the computer cover Adding a Second Hard Drive Drive-Panel Inserts Page Installing the Floppy Drive Removing the Floppy DriveCD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Back to Contents Processor Removing the ProcessorInstalling the Processor Replace the computer cover Back to Contents Power Supply Replacing the Power SupplyDC Power Connectors Pin Number Signal name AWG WireDC Power Connector P4 Pin Number Signal Name 18-AWG WireDC Power Connectors P8 and P9 Pin Number Signal Name 22-AWG WireMini Tower Computer Specifications Connectors Expansion BusDrives Key CombinationsPower Controls and LightsPhysical EnvironmentalBack to Contents FCC Notices U.S. Only FCC Notices U.S. OnlyClass a Class B FCC Identification Information Reinstalling Drivers and the Operating System What Is a Driver?Reinstalling Drivers and Utilities DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Reinstalling Microsoft Windows XP Undoing the Last System RestoreEnabling System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Back to Contents Replacing the System Board Mini Tower System Board ScrewsDesktop System Board Screws Small Form Factor System Board ScrewsReplace the computer cover Back to Contents Desktop Computer About Your Desktop ComputerBack View Inside Your Computer Desktop Computer Jumper Setting Description Jumpered unjumpered PCI and PCI Express Cards and Serial Port Adapters Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Removing a PCI Card From the Riser-Card Cage Replace the computer cover Installing a PCI Express x16 Card Removing a PCI Express x16 Card Serial Port Adapters Installing a Serial Port Adapter in the Riser-Card Cage Removing a Serial Port Adapter From the Riser-Card Cage Back to Contents Removing the Computer Cover Drives CD/DVD Drive Installing a CD/DVD Drive Removing a Floppy Drive Installing a Floppy Drive Replace the CD/DVD drive Installing a Hard Drive Back to Contents Panel Page Processor Installing the Processor Page Replace the computer cover Back to Contents Power Supply VCC +5V Red DC Power Connector P3 Back to Contents Desktop Computer Specifications Expansion Bus Microsoft Windows XP, brings up the Windows Physical Small Form Factor Computer About Your Small Form Factor ComputerBack View Inside Your Computer Small Form Factor Computer Jumper Setting Description PCI and PCI Express Cards and Serial Port Adapters Page Serial Port Adapters Removing a Serial Port Adapter Removing the Computer Cover Serial ATA Connector Remove the computer cover Installing a Hard Drive Replace the computer cover CD/DVD Drive Installing a CD/DVD Drive Floppy Drive Remove the floppy drive Replace the CD/DVD drive Remove the system board Processor Installing the Processor Page Captive screw in housing Small Form Factor Computer Specifications Expansion Bus Controls and Lights Small Form Factor Computer Model Dcsm August 2006 N8071 Rev. A02 Solving Problems Battery ProblemsDrive Problems CD and DVD drive problemsKeyboard Problems Lockups and Software ProblemsHard drive problems Problems writing to a CD/DVD-RW driveOther software problems Computer does not start upComputer stops responding Program stops respondingMemory Problems Mouse ProblemsNetwork Problems Power ProblemsPrinter Problems Restoring Default SettingsIf the power light is blinking amber Verify that the printer is recognized by WindowsSerial or Parallel Device Problems Sound and Speaker ProblemsRun the speaker diagnostics No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to readAdjust the Windows display settings Mini Tower Computer Model Dctr August 2006 N8071 Rev. A02 Models DCTR, DCNE, DCSM, and Dccy March 2005 N8071 Rev. A00 Troubleshooting Tools and Utilities Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Power Light Problem Description Suggested ResolutionSystem Lights Option FunctionDiagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes Code CauseError Messages Diskette subsystem reset failed Run the Dell DiagnosticsClick the Change or Remove Program icon Decreasing available memoryNo boot device available No timer tick interrupt Run the Dell DiagnosticsRead fault Requested sector not found Reset failed Write fault Write fault on selected driveResolving Software and Hardware Incompatibilities Microsoft Windows XPClick Performance and Maintenance and click System Ultra Small Form Factor Computer Model Dccy August 2006 N8071 Rev. A02 About Your Ultra Small Form Factor Computer Ultra Small Form Factor ComputerSide View Back-panel connectors Connecting a VGA Monitor Connecting Two MonitorsJumper Settings Attaching the Cable Cover Cable Cover OptionalRemoving the Cable Cover Connecting the Power Adapter Badge If applicable, remove the cable cover System Board Power Serial ATA Power Connector Hard Drive Replace the computer cover Back to Contents Installing a Device When Your Computer Is Turned Off Module BaySecuring a Device in the Module Bay Replace the computer cover Processor Page Replace the cable cover, if used Ultra Small Form Factor Computer Specifications Drives One serial ATA controller supporting one device Power Warranty Microsoft Windows XP Features Transferring Information to a New ComputerUser Accounts and Fast User Switching Setting Up a Home and Office NetworkClick Checklist for creating a network
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GX620, OptiPlex? GX620 specifications

The Dell OptiPlex GX620 is a desktop computer that was launched in the mid-2000s and quickly became popular in business environments. Despite its age, the OptiPlex GX620 remains notable for its build quality, upgradeability, and reliability, traits that have made Dell a respected name in the commercial PC market.

One of the key features of the GX620 is its compact form factor. The system was available in several configurations, including a small form factor (SFF) and a mini-tower, allowing it to fit comfortably in various workspace environments. This flexibility makes it an attractive option for businesses looking to save space while maintaining performance.

The GX620 was powered by Intel processors, specifically the Intel Pentium D and Intel Core Duo. These efficient processors provided ample power for productivity tasks, making the GX620 suitable for typical office applications such as word processing, spreadsheets, and web browsing. The system supported a maximum of 4GB of DDR2 RAM, which, while modest by today’s standards, was ample for the typical uses of its time.

In terms of storage, the GX620 offered several options, including traditional hard drives with variable capacities. This allowed users to select the right balance of performance and storage size according to their specific needs. Additionally, the system featured numerous connectivity options, including USB 2.0 ports, audio jacks, and an optional PCI Express slot for expanding capabilities with additional graphics or network cards.

The OptiPlex GX620 was equipped with Dell's management technology, which included remote management features that allowed IT departments to efficiently deploy and maintain multiple units across an organization. This was particularly advantageous for larger businesses that required centralized management tools to streamline operations.

Moreover, the GX620 was built with Dell's focus on sustainability and energy efficiency. The design considered environmental factors, and users appreciated its low power consumption relative to performance, aligning with corporate sustainability goals.

In conclusion, the Dell OptiPlex GX620 remains a notable example of robust desktop computing designed for business environments. With its compact design, reliable performance, and management features, it served well in various office settings despite being a product of an earlier era, showcasing Dell's commitment to quality and functionality.