Dell GX620 Cayman Islands, Chile Santiago, China Xiamen, Colombia, Costa Rica, Denmark Copenhagen

Page 34

International Access Code: 011

Technical Support (med./large bus., government)

toll-free: 1-800-387-5757

Technical Support (printers, projectors, televisions, handhelds, digital

1-877-335-5767

 

 

jukebox, and wireless)

 

 

 

 

 

 

 

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

 

Sales (med./large bus., government)

toll-free: 1-800-387-5755

 

 

 

 

Spare Parts Sales & Extended Service Sales

1 866 440 3355

 

 

 

Cayman Islands

General Support

1-800-805-7541

 

 

 

 

Chile (Santiago)

 

 

 

Country Code: 56

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

City Code: 2

 

 

 

 

 

 

 

 

Technical Support website: support.dell.com.cn

 

 

 

 

 

 

 

Technical Support E-mail: cn_support@dell.com

 

 

 

Customer Care E-mail: customer_cn@dell.com

 

 

 

 

 

 

 

Technical Support Fax

592 818

1350

 

 

 

 

Technical Support (Dell™ Dimension™ and Inspiron)

toll-free: 800 858 2969

 

 

 

 

Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

toll-free: 800 858 0950

 

 

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

 

 

 

 

toll-free: 800 858 2920

 

Technical Support (projectors, PDAs, switches, routers, and so on)

 

 

 

 

 

 

Technical Support (printers)

toll-free: 800 858 2311

China (Xiamen)

 

 

Customer Care

toll-free: 800 858 2060

 

 

 

 

Country Code: 86

Customer Care Fax

592 818

1308

 

 

 

Home and Small Business

toll-free: 800 858 2222

 

City Code: 592

 

 

 

Preferred Accounts Division

toll-free: 800 858 2557

 

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

 

 

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

 

 

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

 

 

 

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

 

 

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

 

 

 

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

 

 

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

 

 

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

 

 

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail: czech_dell@dell.com

 

 

Czech Republic (Prague)

 

 

 

Technical Support

22537

2727

 

 

 

 

 

International Access Code: 00

Customer Care

22537

2707

Country Code: 420

Fax

22537

2714

 

 

 

Tech Fax

22537

2728

 

 

 

 

 

 

Switchboard

22537

2711

 

 

 

 

 

Website: support.euro.dell.com

 

 

 

 

 

 

 

E-mail:support.euro.dell.com/dk/da/emaildell/

 

 

 

 

 

 

 

Technical Support for Inspiron XPS computers only

7010

0074

 

 

 

 

Denmark (Copenhagen)

Technical Support for all other Dell computers

7023

0182

International Access Code: 00

Customer Care (Relational)

7023

0184

Home/Small Business Customer Care

3287

5505

 

Country Code: 45

 

 

 

Switchboard (Relational)

3287

1200

 

 

 

 

 

Switchboard Fax (Relational)

3287

1201

 

 

 

 

 

Switchboard (Home/Small Business)

3287

5000

 

 

 

 

 

Switchboard Fax (Home/Small Business)

3287

5001

 

 

 

Dominica

General Support

toll-free: 1-866-278-6821

 

 

 

Dominican Republic

General Support

1-800-148-0530

 

 

 

Ecuador

General Support

toll-free: 999-119

El Salvador

General Support

01-899-753-0777

 

 

 

 

Finland (Helsinki)

Website: support.euro.dell.com

 

 

 

 

 

 

 

 

 

 

 

 

Image 34
Contents Dell OptiPlex GX620 Systems Users Guide LegacySelect Technology Control Advanced FeaturesManageability Password Protection SecurityTyping Your System Password Option SettingsAssigning a System Password If Password Status is set to LockedAssigning an Administrator Password Administrator PasswordDeleting or Changing an Existing System Password Deleting or Changing an Existing Administrator PasswordEntering System Setup System SetupDisabling a Forgotten Password and Setting a New Password System Setup ScreensSystem Setup Options SystemVideo Boot Sequence Changing Boot Sequence for the Current BootMemory Key Booting to a USB DeviceChanging Boot Sequence for Future Boots Floppy DriveClearing Forgotten Passwords Clearing Cmos Settings Jumper Setting DescriptionHyper-Threading Power ManagementSleep Mode Wake-Up Methods Windows XP Click Hardware and click Device ManagerBack to Contents Battery Replacing the BatteryReplace the computer cover Turning Off Your Computer Before You BeginRecommended Tools Before Working Inside Your ComputerPage Removing the Chassis Intrusion Switch Chassis Intrusion SwitchMini Tower Computer Desktop Computer Replacing the Chassis Intrusion Switch Small Form Factor Computer Ultra Small Form Factor ComputerResetting the Chassis Intrusion Detector Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor CDs and DVDsBack to Contents Replacing the Computer Cover Desktop Computer Abbreviations and AcronymsModel Dcne August 2006 N8071 Rev. A02 Find It Here Finding InformationSupport.dell.com Service Tag and Microsoft Windows License Click Users and system guides and click Users guidesBack to Contents Technical Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Technical Support ServiceBefore You Call Contacting DellAustralia Sydney Argentina Buenos AiresAruba 0011China Xiamen Cayman IslandsChile Santiago ColombiaCorporate Website support.euro.dell.com Home and Small BusinessFrance Paris Montpellier Germany LangenWebsite support.jp.dell.com Ireland CherrywoodJamaica Japan KawasakiWebsite support.ap.dell.com Malaysia Penang LuxembourgMacao MexicoPuerto Rico Poland WarsawPortugal Website support.euro.dell.com St. Kitts and NevisWebsite support.ap.dell.com Thailand Switzerland GenevaWebsite support.ap.dell.com Taiwan Trinidad/TobagoVirgin Islands VenezuelaGlossary Page Device driver See driver Docking device See APRPage Page Key combination Page NIC See network adapter Processor Page Video resolution See resolution System tray See notification areaBack to Contents Memory DDR2 Memory OverviewRemoving Memory Addressing Memory With 4-GB ConfigurationsReplacing/Adding Additional Memory Replace the computer cover Back to Contents About Your Mini Tower Computer Mini Tower ComputerFront View Back-Panel Connectors Back ViewSetup Options Inside Your Computer System Board ComponentsJumper Settings Mini Tower Computer Jumper Setting DescriptionPCI and PCI Express Cards and Serial Port Adapters Installing a PCI CardPCI Cards Replace the computer cover Removing a PCI Card Installing a PCI Express Card PCI Express CardsPage Removing a PCI Express Card Installing a Serial Port Adapter Serial Port AdaptersPage Removing a Serial Port Adapter Removing the Computer Cover Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables DrivesIDE Drive Power Connector Serial ATA Power Connector Power Cable ConnectorsConnecting and Disconnecting Drive Cables Hard DriveInstalling a Hard Drive Removing a Hard DriveReplace the computer cover Adding a Second Hard Drive Drive-Panel Inserts Page Installing the Floppy Drive Removing the Floppy DriveCD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Back to Contents Removing the I/O Panel PanelReplacing the I/O Panel Back to Contents Processor Removing the ProcessorInstalling the Processor Replace the computer cover Back to Contents Power Supply Replacing the Power SupplyDC Power Connectors Pin Number Signal name AWG WireDC Power Connector P4 Pin Number Signal Name 18-AWG WireDC Power Connectors P8 and P9 Pin Number Signal Name 22-AWG WireMini Tower Computer Specifications Drives ConnectorsExpansion Bus Key CombinationsPhysical PowerControls and Lights EnvironmentalBack to Contents FCC Notices U.S. Only FCC Notices U.S. OnlyClass a Class B FCC Identification Information Reinstalling Drivers and Utilities Reinstalling Drivers and the Operating SystemWhat Is a Driver? DriversCreating a Restore Point Using Microsoft Windows XP System RestoreUsing the Optional Drivers and Utilities CD Enabling System Restore Reinstalling Microsoft Windows XPUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateBooting From the Operating System CD Reinstalling Windows XPWindows XP Setup Back to Contents Replacing the System Board Mini Tower System Board ScrewsDesktop System Board Screws Small Form Factor System Board ScrewsReplace the computer cover Back to Contents Desktop Computer About Your Desktop ComputerBack View Inside Your Computer Desktop Computer Jumper Setting Description Jumpered unjumpered PCI and PCI Express Cards and Serial Port Adapters Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Removing a PCI Card From the Riser-Card Cage Replace the computer cover Installing a PCI Express x16 Card Removing a PCI Express x16 Card Serial Port Adapters Installing a Serial Port Adapter in the Riser-Card Cage Removing a Serial Port Adapter From the Riser-Card Cage Back to Contents Removing the Computer Cover Drives CD/DVD Drive Installing a CD/DVD Drive Removing a Floppy Drive Installing a Floppy Drive Replace the CD/DVD drive Installing a Hard Drive Back to Contents Panel Page Processor Installing the Processor Page Replace the computer cover Back to Contents Power Supply VCC +5V Red DC Power Connector P3 Back to Contents Desktop Computer Specifications Expansion Bus Microsoft Windows XP, brings up the Windows Physical Small Form Factor Computer About Your Small Form Factor ComputerBack View Inside Your Computer Small Form Factor Computer Jumper Setting Description PCI and PCI Express Cards and Serial Port Adapters Page Serial Port Adapters Removing a Serial Port Adapter Removing the Computer Cover Serial ATA Connector Remove the computer cover Installing a Hard Drive Replace the computer cover CD/DVD Drive Installing a CD/DVD Drive Floppy Drive Remove the floppy drive Replace the CD/DVD drive Remove the system board Processor Installing the Processor Page Captive screw in housing Small Form Factor Computer Specifications Expansion Bus Controls and Lights Small Form Factor Computer Model Dcsm August 2006 N8071 Rev. A02 Drive Problems Solving ProblemsBattery Problems CD and DVD drive problemsHard drive problems Keyboard ProblemsLockups and Software Problems Problems writing to a CD/DVD-RW driveComputer stops responding Other software problemsComputer does not start up Program stops respondingMemory Problems Mouse ProblemsNetwork Problems Power ProblemsIf the power light is blinking amber Printer ProblemsRestoring Default Settings Verify that the printer is recognized by WindowsRun the speaker diagnostics Serial or Parallel Device ProblemsSound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to readAdjust the Windows display settings Mini Tower Computer Model Dctr August 2006 N8071 Rev. A02 Models DCTR, DCNE, DCSM, and Dccy March 2005 N8071 Rev. A00 When to Use the Dell Diagnostics Troubleshooting Tools and UtilitiesDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveSystem Lights Dell Diagnostics Main MenuPower Light Problem Description Suggested Resolution Option FunctionDiagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes Code CauseClick the Change or Remove Program icon Error MessagesDiskette subsystem reset failed Run the Dell Diagnostics Decreasing available memoryNo boot device available No timer tick interrupt Run the Dell DiagnosticsResolving Software and Hardware Incompatibilities Read fault Requested sector not found Reset failedWrite fault Write fault on selected drive Microsoft Windows XPClick Performance and Maintenance and click System Ultra Small Form Factor Computer Model Dccy August 2006 N8071 Rev. A02 About Your Ultra Small Form Factor Computer Ultra Small Form Factor ComputerSide View Back-panel connectors Connecting a VGA Monitor Connecting Two MonitorsJumper Settings Attaching the Cable Cover Cable Cover OptionalRemoving the Cable Cover Connecting the Power Adapter Badge If applicable, remove the cable cover System Board Power Serial ATA Power Connector Hard Drive Replace the computer cover Back to Contents Installing a Device When Your Computer Is Turned Off Module BaySecuring a Device in the Module Bay Replace the computer cover Processor Page Replace the cable cover, if used Ultra Small Form Factor Computer Specifications Drives One serial ATA controller supporting one device Power Warranty Microsoft Windows XP Features Transferring Information to a New ComputerUser Accounts and Fast User Switching Setting Up a Home and Office NetworkClick Checklist for creating a network
Related manuals
Manual 146 pages 49.21 Kb Manual 94 pages 41.39 Kb Manual 144 pages 27.84 Kb

GX620, OptiPlex? GX620 specifications

The Dell OptiPlex GX620 is a desktop computer that was launched in the mid-2000s and quickly became popular in business environments. Despite its age, the OptiPlex GX620 remains notable for its build quality, upgradeability, and reliability, traits that have made Dell a respected name in the commercial PC market.

One of the key features of the GX620 is its compact form factor. The system was available in several configurations, including a small form factor (SFF) and a mini-tower, allowing it to fit comfortably in various workspace environments. This flexibility makes it an attractive option for businesses looking to save space while maintaining performance.

The GX620 was powered by Intel processors, specifically the Intel Pentium D and Intel Core Duo. These efficient processors provided ample power for productivity tasks, making the GX620 suitable for typical office applications such as word processing, spreadsheets, and web browsing. The system supported a maximum of 4GB of DDR2 RAM, which, while modest by today’s standards, was ample for the typical uses of its time.

In terms of storage, the GX620 offered several options, including traditional hard drives with variable capacities. This allowed users to select the right balance of performance and storage size according to their specific needs. Additionally, the system featured numerous connectivity options, including USB 2.0 ports, audio jacks, and an optional PCI Express slot for expanding capabilities with additional graphics or network cards.

The OptiPlex GX620 was equipped with Dell's management technology, which included remote management features that allowed IT departments to efficiently deploy and maintain multiple units across an organization. This was particularly advantageous for larger businesses that required centralized management tools to streamline operations.

Moreover, the GX620 was built with Dell's focus on sustainability and energy efficiency. The design considered environmental factors, and users appreciated its low power consumption relative to performance, aligning with corporate sustainability goals.

In conclusion, the Dell OptiPlex GX620 remains a notable example of robust desktop computing designed for business environments. With its compact design, reliable performance, and management features, it served well in various office settings despite being a product of an earlier era, showcasing Dell's commitment to quality and functionality.